. I was walking down the street with my daughter when I was grabbed by the arm by a young man who pulled me into the shop offering a way to get rid of the bags under my eyes and to receive a free facial.
I felt very uncomfortable and vulnerable, but he assured me to be seated and their specialist would be with me. The young lady, Morgan started putting a lot of different products on my face. The 2 of them kept oogling over the amazing change taking place, but they did not allow me to look in a mirror. When it was over, I was told I could have this guaranteed non-surgical face lift for 2 years for $7000.
I refused and she kept lowering the price, intimidating me for refusing. I walked out with 2 large bags of product for $2,942.50, $648.25 more than I was quoted. That evening, my face and neck turned bright red with a rash, and my eyes were swollen as an allergic reaction to the products. The next day I took the bags back to the shop and explained I am unable to use the products because of the reaction I had.
(I also complained about the overcharge, and my account was credited with the overcharge a few days later.) I was told they were unable to process refunds, grabbing a sign from behind the counter saying “no refunds.” They told me to contact customer service. I asked what they would do, and he said probably nothing since they don’t refund. They told me to take the bags with me, but I refused, saying I would have my bank stop payment because I can’t use the product. However, after several months of working with the bank, they did not refund.
I received 2 phone calls (number unavailable) the message that was left apparently was from Forever Flawless. I did not return calls. I am a retired teacher on a fixed income and I’m out $2512.75 with nothing to show for it. I believe this business is a scam that preys on senior women dealing with the aging process.
Palm Springs Beauty (California) and AVG Group-customer service (Florida) are not registered businesses that I could track down, which makes it very suspicious.
Forever Flawless, the products’ name has contact info but they claim not to have control over venders. Is this a pyramid scam?
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $2513.
Preferred solution: Full refund.