I am a Premium Member VIP 00238 of the Sydney store which I was informed via a short and brief text message that the store was closed effectively of that day and have received no further advice as to where I can continue to receive my supplies and treatments. I have contacted the other store and was advised by Michelle the day manager at the store that they had no knowledge of the details pertaining to the store closure and hence suggested I make contact with your Head Office in regards to the future supply and treatments.
I paid over $11,000.00 on the membership in January this year and therefore would appreciate a reply on how we can resolve this. I would be satisfied in receiving a bulk shipment on your range of products that I would select if this store is not going to re-open as I understand the Miranda store is not related in ownership to the city store owner and Miranda is too far for me to travel to.
I await your reply. Yours Sincerely Godfrey Vella