I've spent an embarrassing amount of money with this company and yet when I tried to redeem a gift certificate that my husband had purchased they refused to honor it, saying that they had given me "enough deals." Liars. I guess spending more than $7,500 isn't enough.
They've always been extremely pushy, using their "facials" as a ploy to get me to buy more stuff.
And they aren't really facials -- they're more like product demos. I compared their sales tactics with friends who also use their products and we all agree that they will say anything to get us to buy.
Reason of review: Not honoring a gift certificate.
Monetary Loss: $100.
Preferred solution: Full refund.
I didn't like: Horrible customer service, Sales rep is a liar, Service.