Reply by Forever Flawless Oct 10, 2016

The reps are independent resellers of the brand. Ownership team has been updated about the experience at their store location with their staff. Please Note: The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Author's
Saint Louis, Missouri
0 comments

I've spent an embarrassing amount of money with this company and yet when I tried to redeem a gift certificate that my husband had purchased they refused to honor it, saying that they had given me "enough deals." Liars.I guess spending more than $7,500 isn't enough.

They've always been extremely pushy, using their "facials" as a ploy to get me to buy more stuff.

And they aren't really facials -- they're more like product demos.I compared their sales tactics with friends who also use their products and we all agree that they will say anything to get us to buy.

Review about: Forever Flawless Gift Certificate.

I didn't like: Sales rep is a liar, Service.

Review #743369 is a subjective opinion of a user.

2.0
Staff
Customer service
Price Affordability
Value for money
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not honoring a gift certificate / $100
Preferred solution Full refund

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