I contacted a sales representative when the Canadian outlet through which I had purchased my products suddenly closed their doors with no warning whatsoever. Given my contract, I had a remaining 32 refills to which I was entitled.
My problem was definitely not Forever Flawless' problem as each store is independently owned and operated. However, within two days of contacting the sales representative, my products were already being shipped to Canada for only the postal costs. Never have I experienced such professional conduct. It speaks volumes to the kind of people we are dealing with.
Thank you again, Farrenn! Sandra
Product or Service Mentioned: Forever Flawless Sales Representative.
Reason of review: Good customer service.