Reply by Forever Flawless Oct 10, 2016

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Author's
Scottsdale, Arizona
1.5K views 0 comments

I was approached by a VERY charming sales person in a kiosk at Scottsdale's Fashion Square in November.His initial approach was for the manicure kit, which he demonstrated on one of my nails, and it seemed to be a good product, which he immediately offered at a two for one price, when I hesitated to purchase.

Then he threw in the fact that the buffer had a life-time guarantee. I decided to think about it, and returned a bit later after shopping. -- This time, as he saw he had my attention, he went on to introduce me to their skincare line, along with demonstrations, and better & better price deals! -- To make a long story short, and this was my fault, I was completely overwhelmed with all these products promised to deliver, without having a face-lift, that I walked away with $1700 worth of products!!

-- I have given these products three months to produce ANY sort of improvement, to no avail!! In fact, the manicure buffers have shredded & and fallen apart! The skincare regime is a bunch of time-wasting ***, and in fact, my skin looked dry & cracked after each application, making it necessary to apply other products to soften the effect.

-- The company does NOT even stand by their products, and refused even a partial refund!-- So, PLEASE do yourself a favor, and DO NOT buy this product, as it is just a bunch of ***!!

Review about: Forever Flawless Anti-Aging Black Diamond Products.

I didn't like: Entire experience and products, Too much pressure.

Review #786850 is a subjective opinion of a user.

1.0
Reliability
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
Website
Staff
Turnaround Time
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Bad quality & , over-priced !! / $1700
Preferred solution Let the company propose a solution

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