Reply by Forever Flawless

Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Author's
Los Angeles, California
1.1
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
0 comments

I had the same experience!The only difference is that I WAS TOLD I COULD ABSOLUTELY BRING IT BACK FOR A REFUND IF I DIDNT LIKE IT OR WAS UNSATIFFIED.

This was around Christmas time, so of course, to my dismay when I was looking at the receipt on my way back to the store to return it, noticed in fine print *no refunds* printed at the bottom of the receipt.

And of course "Natalie" wasn't working that day and they didn't know when she was scheduled next.Such %@&!

How are you supposed to know there is a no return policy if the associate tells you there is and before your receipt is printed and already bought?!?

Reason of review: Not as described.

Had an Experience with Forever Flawless?

Write a review

Forever Flawless Most Helpful Reviews

More