Reply by Forever Flawless

Matter resolved by the Independent resellers at that private location. The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
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Bulverde, Texas
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Got scammed into buying $2500! They said it was worth more but since they were "damaged" boxes they were giving me a good deal and a years worth of free facials.

Went in the next day for a refund which of course they wouldn't give me. Walked up to a lady customer sitting in the chair having cream put on her face and calmly said to her "you need to run, this is a scam, they will rob you!" She jumped up and was gone!

The boss said she was going to call security and I said please do. When she didn't call I pulled out my phone and called mall security. They came and after explaining what had happened I did get a full refund on my credit card and immediately went home and called the credit card company to have them re-issued me a new card. I wasn't convinced they didn't still have my credit card number.

Hopefully this may help someone else. These people are ruthless and extremely good sales people. Stay away from them!!

Reason of review: Poor customer service.

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