I appreciate the whole "mark up the price 1,000% so you can discount it 700%" but the sales girl was really only looking for a number I felt I could afford as opposed to a reasonable price for the product. She kept asking how much I was willing to pay.
Several days after purchase I noticed the purchase amount was double what we had agreed upon and discovered a second sales receipt for an additional product that I had been told was "free" costing $100.00.
I returned to the store within 14 days and was summarily dismissed. A call to the Distributor was a waste of time as well. They claimed there was nothing they could do.
I complained to Mall Management and made my initial contact with the police regarding the credit card fraud and will follow up with the Detectives. I will follow up with the Attorney General's Consumer Affairs Division and then Small Claims Court if necessary.
I explained I was an attorney and didn't want to start a war, just wanted to return the product and have my CC credited but to no avail. It didn't seem to bother them that they'll spend more to defend than the refund would have been.
Stay away from this business. The Massachusetts AG has other complaints against the store I was at.
Product or Service Mentioned: Forever Flawless Sales Representative.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $800.
Preferred solution: Full refund.