Reply by Forever Flawless

Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Author's
Las Vegas, Nevada
0 comments

I purchased the products and by the time I got to my room I decided to return the items which was only 10 min.Later.

It was never disclosed to me that you can only get store credit at the time. He gave me a text on my phone stating the money would be returned to my Credit Card. I than returned the merchandise and I still got billed on my charge. I disputed the charge and the company had nerve to say they don't take back merchandise

Because they don't know where it was stored.

Well hello it was 10 minutes in the bag they gave me. The high pressure sales is also a problem. I know everyone needs a living but they are ridiculous.

I recommend the next you walk past these shops Run don't walk away.They have no integrity and they are dishonest.

Reason of review: Problems with payment.

Monetary Loss: $541.

Preferred solution: Full refund.

I didn't like: Could not return unopened products, Sales rep is a liar.

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