Hello I purchased products from Bioxage salon in NYC that included
refills of products and facials as well as silver oceane membership.
The store unfortunately closed without warning and I am wondering how
I can obtain the product refills and facials as I was told the silver membership card covered.
Please advise as I have invested much money on this product and promise of product and services, I do not make millions of dollars and work hard as a nurse. I spent this money with plans of self care for myself and feel financially violated. I have reached out by calling customer service and I have sent an email but have not received any replies. Attached include receipts of purchase and a copy of my Oceane VIP silver membership card. Thank you for your assistance in this matter. My email is firstname.lastname@example.org
Reason of review: Poor customer service.
Monetary Loss: $950.
Preferred solution: Let the company propose a solution.
I didn't like: High pressure sales people, Sales rep was convincing.