Forever Flawless's reply to:

Forever Flawless Skin Care Product Review from New York, New York

Matter forwarded to independent locations customer care manager. Resolved - The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#751927 Review #751927 is a subjective opinion of poster.
Reason of review
Poor customer service

Hi I'm here with MY mom at the Danvers one. She first bought their products a month ago, and until yesterday I had not learned, but she spent $3000 on cosmetics.

Then she realized what she did and then when she got home, she had to go back and return them, but then the man convinces her that she would need that, and she comes home with $3000 more of cosmetics. (Ik your thinking that my moms an *** but it's not that, it's more will and how pushy the salespeople are, On top of them not knowing the price.) anyway, we came in today to return everything and they don't accept returns. So 12 facials were included, and she may as well use those so that's where I am with her now. This is my first time in this store, and I looked it up online, because I have never heard of it.

To my sort of surprise, I see on the internet that they have hired illegal Israli workers and pay them under the table.

I'm thinking yeah maybe that happened once, but at one point the guy opens the closet door, and I am shocked to see in the closet- a tanakh, - in English and Hebrew. At this point I am unsure what to do and am thinking of going to the better business beurau next.

Forever Flawless's reply to:

Forever Flawless Skin Care Product Review from New York, New York

Thank you for giving our brand a try and taking the opportunity to share your experience. We are sorry to hear the items were not a good fit for you. Should you have any additional questions or concerns please feel free to contact our customer care professionals at (470) 545-3577. All the best on your skin care journey!
Review
#681590 Review #681590 is a subjective opinion of poster.
Reason of review
Bad quality

Their products are the worst. My skin is breaking out since I started using them... They are extremely expensive and don't deliver results!!!

Forever Flawless's reply to:

Forever Flawless - Sales Representative Review from New York, New York

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Pricing is set by the owenrs of the various locales and may vary. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#677978 Review #677978 is a subjective opinion of poster.
Reason of review
Poor customer service

Gabriel at the 40th street location in Manhattan is extremely pushy. What started out as a sample facial was a sales pitch I hadn't anticipated.

After repeatedly saying I wasn't interested nor convinced, he offered me two discounts (which only tells me the cost is hiked up so high at $179.) Finally, he got me to fork over a $20 deposit. My skin feels drier than it did when I was practically forced into the store.

I will say he's an excellent salesman and could sell water to a well but I definitely won't be back to buy the product he put on "hold" for me and will take the forgettable $20 loss. Overall, not satisfied and he was way too pushy to be convincing.

Forever Flawless's reply to:

STAY AWAY FROM FOREVER FLAWLESS

Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase our brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#518953 Review #518953 is a subjective opinion of poster.

The products are low end junk. The Israelis are working illegally with student visas or none at all.

Tell them you are reporting them to immigration. There is no set price. The price is as high as you will pay! The young Israeli's come after military service to "see the world" and rip you off while they are illegally here!

They get a %30 commission off sales. The communal housing they are required to live in is deducted from that %30 also.

Several laws are being broken here. Not to mention the outright shame of the "hard sell." Do whatever you can to spread the word and help stop these scammers!

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