Forever Flawless's reply to:

We thank you for your kind patience. We would like to update you and let you know that sadly we will not be reopening in Sydney in the foreseeable future. We are all incredibly sad at this end outcome but unfortunately, financial circumstances have forced this upon us...
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ID
#1101469 Review #1101469 is a subjective opinion of poster.
Location
Sydney, New South Wales
Forever Flawless's reply to:

Forever Flawless - Scam

Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#895053 Review #895053 is a subjective opinion of poster.
Cons
  • Pushy sales person
Loss
$200
Preferred solution
Let the company propose a solution

My husband and i went to Vegas and tried these products. It seemed to make a difference to my face so spent $200.00 US.

The 2 boxes were closed so I didn't want to open them till I got home. When I opened the box of diamond infused facial peeling gel I found it was a used container that was empty. I am furious. The other container seemed ok.

I am sure I won't be able to get a refund especially the fact that I bought it from the Cosmopolitan Hotel in Las Vegas.

I feel I was scammed into buying it and now feel worse that I paid for an empty container. I am very angry.

Forever Flawless's reply to:

Forever Flawless Customer Care Review from Sydney, New South Wales

Independent Store location. Ownership team has been updated about the experience at their store location. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

ID
#854057 Review #854057 is a subjective opinion of poster.
Reason of review
Poor customer service

As I walked past Forever flawless on the street, a seemingly sweet girl hands me a sample. Choosing not to ignore her and trying to be polite I accepted the sample and the offer to try the eye cream.

Within moments I was being aggressively pitched products my cost which started at $450 total for three products were dramatically reduced to $150 within moments of me saying I would need to do more research. Instead of asking me if I'd even like to purchase was asked "so cash or card"? This was all after she had insulted me by asking/stateing if I was 30-31 .. I am 26 and take very good care of my skin and myself extending as far as facials, natural high end skincare regime and Botox for forehead prevention of wrinkles.

She also stated on how bad my under eye circles are and said I really need to address those deep and dark puffy eyes lol I am recovering from an illness and had literally woken from a nap 1/2 hour prior.

Sorry about the rant but how unprofessional!!

I would NEVER purchase from this company as I'm sure they put more money into the packaging than they do the product! Not to mention their sales techniques are less than desirable!!!

Forever Flawless's reply to:

Forever Flawless - Ridiculously Expensive

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#831598 Review #831598 is a subjective opinion of poster.
Cons
  • Seemed to work that day next day back to oldself
  • Pushy sales person lies directly to me
  • High-pressure sales tactics
Reason of review
Pricing issue
Loss
$7800
Preferred solution
Full refund

I am ashamed of myself and terrified my husband will find out how much money I paid for these products, I feel sick, the Bank rang this morning asking about the unusual large amount withdrawn from our account. We've never had money before always paying bills, I cannot explain why I committed to this selfish transaction, I don't want to face those people again.

I don't even have the courage to tell my Family for fear of their rebuke.

Yes the girl at the front door put the little sample plastic bag in my face then commented on a couple of faded brown marks and how I dealt with them, I'm 65, then I'm seated in a chair No.1 suave mail came over showing me samples of product, applying to my back of hand and under eyes. I was told the product was 50% off today but when he keyed in the price it was full price! I commented he replied oh I said 20%, no 50%, he said he would check with the Manager ok. Then he asked me to input my details into their computer and suavo No.2 entered the scene to No.1, your facial client has cancelled.

He then said to me you might as well have the appointment it's worth $1,200 (voucher) and its free!! Well I was offered water or champagne a beautiful reclining chair relaxing music. Then No.3 (the Boss) came in did everything then lights on clean, clear face, then he proceeds with 3 boxes of products only charged me for 2 $3,900 each.

Oh dear what have I done. I've accidentally damaged one little box which I'll pay for but would like to have my money back before it eats away at me and I'm exposed to friends and family as a fool.

1 comment
Anonymous
#1214557

I am in almost the same situation. I'm seriously planning a tag sale to help pay for this scam product.

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