State: New South Wales City: Sydney Clear all filters (4 of 294 reviews match)
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Forever Flawless's reply to:

Forever Flawless - Sydney Store Closure

We thank you for your kind patience. We would like to update you and let you know that sadly we will not be reopening in Sydney in the foreseeable future. We are all incredibly sad at this end outcome but unfortunately, financial circumstances have forced this upon us at this time.

But we are now progressing with auctioning your requests and at this point will be sending your owed products directly to you via postal mail straight from the US. So, we kindly ask you to send us the following information so that we can send your products at our earliest convenience.

Full Name.
A telephone number and email address.
The best mailing address for you to receive your products directly to your door.
A list of outstanding products that you are owed (this will be verified against our records).
Please send all the info via regular or email address below.

Once you have responded with the above information we will forward it on to the manufacturer for verification and international mailing.

Thank you for your kind assistance.

Kind regards
The Forever Flawless Team
Support@flawlessgrp.com.au
Emma@flawlessgrp.com.au
FLAWLESS GROUP AUSTRALIA PTY LTD
520 Oxford Street
2022 Sydney - Bondi Junction
New South Wales - Australia
Review
#1101469 Review #1101469 is a subjective opinion of poster.
Cons
  • Store closed without notice
Reason of review
Problem with delivery
Loss
$3625
Preferred solution
Deliver product or service ordered

Went in to the premises of the Sydney store to find it vacated and had not had any contact by the operators about this. We have outstanding products and would like to know what will happen to these that have been paid for...

a two year VIP Diamond Club... {{Redacted}} Sorry had to write at least 100 words in the field box

Forever Flawless's reply to:

Forever Flawless in Sydney, New South Wales - Scam

Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#895053 Review #895053 is a subjective opinion of poster.
Cons
  • Pushy sales person
Loss
$200
Preferred solution
Let the company propose a solution
Tags
  • Product Packaging Open Used

My husband and i went to Vegas and tried these products. It seemed to make a difference to my face so spent $200.00 US.

The 2 boxes were closed so I didn't want to open them till I got home. When I opened the box of diamond infused facial peeling gel I found it was a used container that was empty. I am furious. The other container seemed ok.

I am sure I won't be able to get a refund especially the fact that I bought it from the Cosmopolitan Hotel in Las Vegas.

I feel I was scammed into buying it and now feel worse that I paid for an empty container. I am very angry.

Forever Flawless's reply to:

Forever Flawless Customer Care Review from Sydney, New South Wales

Independent Store location. Ownership team has been updated about the experience at their store location. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

Review
#854057 Review #854057 is a subjective opinion of poster.
Reason of review
Poor customer service

As I walked past Forever flawless on the street, a seemingly sweet girl hands me a sample. Choosing not to ignore her and trying to be polite I accepted the sample and the offer to try the eye cream.

Within moments I was being aggressively pitched products my cost which started at $450 total for three products were dramatically reduced to $150 within moments of me saying I would need to do more research. Instead of asking me if I'd even like to purchase was asked "so cash or card"? This was all after she had insulted me by asking/stateing if I was 30-31 .. I am 26 and take very good care of my skin and myself extending as far as facials, natural high end skincare regime and Botox for forehead prevention of wrinkles.

She also stated on how bad my under eye circles are and said I really need to address those deep and dark puffy eyes lol I am recovering from an illness and had literally woken from a nap 1/2 hour prior.

Sorry about the rant but how unprofessional!!

I would NEVER purchase from this company as I'm sure they put more money into the packaging than they do the product! Not to mention their sales techniques are less than desirable!!!

Forever Flawless's reply to:

Forever Flawless in Sydney, New South Wales - Ridiculously Expensive

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#831598 Review #831598 is a subjective opinion of poster.
Cons
  • Seemed to work that day next day back to oldself
  • High-pressure sales tactics
  • Pushy sales person lies directly to me
Reason of review
Pricing issue
Loss
$7800
Preferred solution
Full refund
Tags
  • Customer Scam

I am ashamed of myself and terrified my husband will find out how much money I paid for these products, I feel sick, the Bank rang this morning asking about the unusual large amount withdrawn from our account. We've never had money before always paying bills, I cannot explain why I committed to this selfish transaction, I don't want to face those people again.

I don't even have the courage to tell my Family for fear of their rebuke.

Yes the girl at the front door put the little sample plastic bag in my face then commented on a couple of faded brown marks and how I dealt with them, I'm 65, then I'm seated in a chair No.1 suave mail came over showing me samples of product, applying to my back of hand and under eyes. I was told the product was 50% off today but when he keyed in the price it was full price! I commented he replied oh I said 20%, no 50%, he said he would check with the Manager ok. Then he asked me to input my details into their computer and suavo No.2 entered the scene to No.1, your facial client has cancelled.

He then said to me you might as well have the appointment it's worth $1,200 (voucher) and its free!! Well I was offered water or champagne a beautiful reclining chair relaxing music. Then No.3 (the Boss) came in did everything then lights on clean, clear face, then he proceeds with 3 boxes of products only charged me for 2 $3,900 each.

Oh dear what have I done. I've accidentally damaged one little box which I'll pay for but would like to have my money back before it eats away at me and I'm exposed to friends and family as a fool.

Contact Forever Flawless Customer Service

Mailing Address:
Forever Flawless
4285 Wagon Trail
Las Vegas, Nevada 89118
United States
All Forever Flawless Contacts