Reply by Forever Flawless


Thank you for reaching out to us. We'd be happy to help with your return any way that we are able to. However, we are the distributor for Forever Flawless and only able to process returns of orders made directly through our website. Each individual store is a privately-owned independently-operated third-party business entity, and we as the distributor do not have access to their finances or influence over their return/exchange policies.

As you have made your purchase at an authorized Forever Flawless Retail Location if you are seeking a return of your purchase price we must direct you to that reseller's customer service representative for further assistance. Contact information should be on your sales receipt, but we will provide that if you can give the city/state of the Retail Location.

If you would prefer a direct exchange, here as the distributor we will be glad to provide a replacement product for you. We simply require either a copy of the sales receipt and picture of the faulty product in question, OR the item itself returned to our offices at the address listed below. If you could provide one of these plus your mailing information, we will send a replacement product to you as soon as possible.

Returns c/o Customer Service
4285 Wagon Trail Ave.
Las Vegas, NV 89118

After i started using forever flawless face serum(black diamond) my skin has become too dry and its so visible that i cant even go out. People would be staring at me like i have dried soap on my face. I no longer enjoy the product.

Product or Service Mentioned: Forever Flawless Serum.

Reason of review: Bad quality.

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