Reply by Forever Flawless

Matter forwarded to independent locations customer care manager. Resolved - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

My Sister and I were on a cruise with Carnival cruise line stopped at four island, so don't remember the island I purchased the product on. I am seventy seven years old and the young lady was high presser very good at her job.

she approached us out side of the building and insisted we go in and try this amazing product, cleaned one side of our facies and applied the cream. As the cream dried The results were amazing, I purchased a jar for five hundred dollars, I must have been out of my mind to spend that kind of money on a product I had not tried before. Before we got back to the ship my face was red and blisters had started to appear. I went to ship Doctor, but there wasn't much he could do.

I spent the rest of the cruise in my cabin.

The company will not answer my three emails to try and settle my complaint. Doris at 863-299-7770 or

Reason of review: Warranty issue.

Monetary Loss: $500.

Preferred solution: Full refund.

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