Reply by Forever Flawless

Independent Store location. Ownership team has been updated about the experience. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

San Antonio, Texas
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Twice now I have been accosted at the North Star Mall in San Antonio, TX. The first time I just kept walking.....the second time I was not as lucky.

I was not in a hurry and he handed me a small diamond shaped trial packet. Then come the sales tactics: They start with asking what you use on your face. I use Lancome and Elemis. All high quality products.

Without asking if I have a skin allergy - I do - he grabs my hand and applies a orangeish substance. I try to pull my hand back and he holds it firmly. I am starting to get upset and ask for my hand back. By that time he is rubbing this substance into my hand and tells me I am going to love the result.

I was furious. I guess it some sort of a exfoliation gel. I refused to buy it. I will not buy something unless I have been able to research it and see if it causes skin irritations.

I was rescued by my room mate who had come looking for me and the guy let me go. I had forgotten the entire thing until today when I was cleaning out my purse and found the trial packet. I decided to research the product and here I find this website.

I will steer clear of them in the future.

They operate out of a very nice boutique in an upscale mall and I was surprised that they have so many bad reviews.

I will add that he did not have a snowballs chance of separating me from my money!

Product or Service Mentioned: Forever Flawless Sales Representative.

Reason of review: High Pressure Sales .

I didn't like: High pressure sales people, Abuse.

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These people are very aggressive. You basically have to keep walking quickly, do not allow them to place anything in your hands and never make eye contact with them. Keep going and they will pester the next person.

New York, United States #1203530

So sorry for your ordeal. These people are illegal Israelis working here to earn money after serving in the Israeli army.

You can google Illegal Israelis working in Malls and stuff will come up. I, too, was accosted when I came out of the Apple store on Long Island in the Walt Whitman Mall. I was carrying my laptop in a shopping bag and walk with a cane b/c I recently had knee replacement. The man came over and asked to HELP and grabbed my hand trying to get me into the store.

I told him, I am getting Mall security and talked in a loud voice that others came to see what was going on.

Report to Mall Security and Simon Properties Inc., the owners of this Mall. Do the same, please.


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