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Thank you for reaching out to us! We are the distributor for Forever Flawless and unable to process refunds of purchases not made directly through our website. Each location is a privately-owned, independently-operated third-party business entity that are the Retail...
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Review
#1409841 Review #1409841 is a subjective opinion of poster.
Tags
  • High End Skin Care
Forever Flawless's reply to:

Forever Flawless review in Atlanta, Georgia: High Pressured Sales- Not the same products that they had administered

Thank you for your contact. We are the manufacturer and distributor of Forever Flawless, Oceane and Sericin Plus. Each location is an independently owned and operated, 3rd party business. We do not a franchise. Any requests for refunds, free product or services would need to be performed by the establishment where the products were purchased. We apologize for any negative experience with this locations and don't want it to shine poorly against our brand.
Review
#937950 Review #937950 is a subjective opinion of poster.
Cons
  • Pushy pushy sales persons
Reason of review
Not as described/ advertised
Loss
$500

I too purchased these products. I agree with the other poster.

It is close to a timeshare sales presentation or a "used car salesman." I believe what they had administered on my face was not the same product when I took it home. I too, tried to return it. No refunds. Buyer beware, I am just thankful, I did not buy over a 1,000 worth like other posters.

They have recently closed their doors her in my mall. I have read the same copy and paste comments over and over about the companies rebuttals regarding disgruntled customers and notice they give a personal reply to the few that like the product.

Forever Flawless's reply to:

Forever Flawless - Review in Cosmetics and Toiletries category from North Druid Hills, Georgia

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#826737 Review #826737 is a subjective opinion of poster.
Reason of review
Poor customer service

Felt very pressured. When I called that I had not opened the product and wanted to return they are giving me a very hard time. I'll have to get my cc company to help me.

Forever Flawless's reply to:

Forever Flawless review in Duluth, Georgia: Dazed & disturbed - mall of GA

Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#755048 Review #755048 is a subjective opinion of poster.
Reason of review
Pricing issue

I was walking in the mall and got pulled into Forever Flawless store. The guy tried the face peel on my hand and showed how quickly the cream can absorb into my skin. He also polished my nail...etc. I didn't realize how many things the guy tried to show me but I was feeling overwhelmed. Overall the sale's pressure and tactics were very aggressive.

He said the nail set is life time guaranty and is only $159. The face peel is $179...etc. I was ready to leave and he told me he will give me a business card. He led me to the computer and he started talking about other things. I wasn't really interested and then he said he can offer me buy one get one free for the nail set. I have never bothered with my nails and said no. He then said, " Can you keep a secret?" I rolled my eyes and just asked what. He said if I don't tell anyone about what he offered me, then he will only charge the manager's special for the face peel, which is $60 (Oops, I let the secret out). So, I ended up with an impulse buy of the $60 peel.

Strangest thing is that I don't even know why I got sucked into it. After I get home, I researched online & read about 100 negative reviews. I felt unsettled and uneasy, so I tried to call Forever Flawless the next day but phone number is not on receipt. I also could not find the store's number on the internet or on mall of GA's website. I bet the store intentionally did that to avoid all complaints. Anyway, PLEASE DO NOT ACCEPT OR EVEN LOOK AT THEM WHEN THEY HAND YOU A SAMPLE. DO NOT BOTHER TO TALK TO THEM. Even if the product truly works, I don't like their sales method and return policy. After reading how many people lost hundreds or thousands of dollars, I don't know if I should consider myself lucky that I only lost $63.60 (include tax)?

Forever Flawless's reply to:

Forever Flawless Skin Care Product Review from Norcross, Georgia

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#739287 Review #739287 is a subjective opinion of poster.
Reason of review
Bad quality

I'm so sorry about that. Today as a highly educated young woman I was in the mall of Georgia.

On my way out I was pushed into that store and was in there for two hours while a man made me feel bad about my skin and the way I looked. Tons of free gifts were given to me and I ended up spending over $300 for their products. When I got home I noticed my skin way dry and itchy. So all unopened products not even taken out of the bad and they will not take them back.

How could they do that? Honestly shouldn't be allowed to do that.

Forever Flawless's reply to:

Forever Flawless review in Buford, Georgia: Scam where thieves prey on misconception that somehow I am not allowed to have wrinkles

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#732959 Review #732959 is a subjective opinion of poster.
Cons
  • Ff is a scam
Reason of review
Poor customer service
Preferred solution
WARN WARN WARN people. BUYERS BEWARE

I had a bad experience at the mall of Georgia's Forever Flawless store. The Israeli salesman was very pushy and aggressive. Having worked in marketing for over 20 years I immediately picked up on the Classic snake oil salesmen techniques, : salemen's spiel includes: I have authority to give special discounts to special clients, etc. The tube costs 400 dollars but you can have it for 120. etc. etc.

When I made it clear I was not buying the product today, without doing my own due diligence on it. The salesmen got rude and pushy about me needing his product. At this point I was annoyed and told him firmly he and his company had NO right to tell me there was something wrong with me for having wrinkles. I am 53 I have had children, I have worked and lived for 53 years. I am ALLOWED to have these wrinkles around my eyes and who is this company to try to tell me I am such a mess that I should be desperate enough to pay 400 for a tube of their product. These wrinkles are signs of passage NOT some welcome sign for someone to try to take advantage of me. SHAME SHAME SHAME on this company and all the people involved with it.

I walked out certain this company had no virtue.

And it all smelled scamish to me.

Sure enough came home to find many many scam complaints on the internet.

I will certainly try to warn as many people as I can, hope other readers will do same.

Am thinking of standing in front of Forever Flawless for a few minutes, before I leave town (was here on business) even if I save just one or two people from this scam, it is a start.

Forever Flawless's reply to:

Forever Flawless Staff Review from Atlanta, Georgia

Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#707165 Review #707165 is a subjective opinion of poster.
Reason of review
Poor customer service

I have never been treated so poorly by a company!

I was acosted outside the store and convinced to come in and listen to his sales pitch. I had my 5 year old grandson with me and I kept say ing that I needed to leave and he persisted.

Thought there was a chance I might like it and wanted to get out of there. i kept telling him that I had bought products on TV and returned them. He said you won't want to return this. He said why would you return it and I said "if I didn't like it.

At no time did he say they had a NoReturn policy and he did not show me any sign that stated their return policy and there was no sign!!! In less than 24 hours. Never having taken he product out of the bag!!! Said I could not return. Manager degraded me and was extremely rude. I wish their business lis ends could be revoked!!

Forever Flawless's reply to:

Forever Flawless Return Policy Review from Atlanta, Georgia

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Pricing is set by the owenrs of the various locales and may vary. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#681661 Review #681661 is a subjective opinion of poster.
Reason of review
Poor customer service

High pressure selling and deceiving pricing. NO RETURN POLICY. Don't get sucked into their sales pitch.

Forever Flawless's reply to:

Forever Flawless review: Review in Cosmetics and Toiletries category from Atlanta, Georgia

Thank you for giving our brand a try and taking the opportunity to share your experience. We do hope you enjoy the products you selected. Should you have any additional questions or concerns please feel free to contact our customer care professionals at (470) 545-3577. All the best on your skin care journey!
Review
#633336 Review #633336 is a subjective opinion of poster.
Reason of review
Good customer service

Pleasantly surprised by Forever Flawless. I didn't know what to expect when I got to the mall but with all that I had a great facial and did purchase some Skincare I think I will use in the future. Prices were high but manager approved a promotion for Mother's Day so I did catch a bargain.

Contact Forever Flawless Customer Service

Website:
Mailing Address:
4285 Wagon Trail
Las Vegas, Nevada 89118
United States
All Forever Flawless Contacts
Forever Flawless's reply to:

Forever Flawless review: Review in Cosmetics and Toiletries category from Atlanta, Georgia

Thank you for choosing the Forever Flawless brand! We appreciate your patronage & are happy to hear you enjoy your products and the independent reseller is giving excellent levels of customer care!! Should you have any questions at all please know that our team of customer care professionals are here to assist and may be reached at (470) 545-3577
Review
#631068 Review #631068 is a subjective opinion of poster.
Reason of review
Good quality
Forever Flawless review - Review in Cosmetics and Toiletries category from Atlanta, Georgia

Thank you forever flawless because of you I look so much better. I have staring using your white line and the results are amazing.

After that I started with the pink line and am very pleased. The only thing I would like is to have a store next to where I live but also getting to Vegas is not so bad.

Really flawless. The BEST