Reply by Forever Flawless

Thank you for your recent comments regarding Forever Flawless. We appreciate your honesty and would be happy to work towards a resolution of your customer service issues, especially if we could speak with you. Might it be possible for us to contact you, at a time you find convenient?

If you would prefer to speak with someone at a corporate level I will be happy to look up the Ownership Team information for that Retail Location in our system. And as the manufacturer, we would be glad to provide that information for further research purposes. I will just need the name and city/state of the store where you made your purchase if you have that info handy?

Again, we thoroughly appreciate any feedback you could provide us with. It is our hope to provide complete customer satisfaction and a resolution for your stated issue. Thank you very much!
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

I too was 'scammed', by Forever Flawless. Yes, I did get a facial and buy product, but the products were EXTREMELY overpriced.

Much of the packaging does not allow you to see how much product you have left. The results are no better than any normal and faithfully followed skin care regimen. Their policy is no refunds, only exchanges. If you hate the product or it doesn't perform as promised you can only get more product.

They are fast-talking, flattering and misdirecting. I was loaded up with supposedly 'gift' product that turns out to be 4 packages of the same two skin products.

Additionally, their hiring practices are suspect, but that's not my issue. I want all or a portion of my money back and I'll gladly return to them the excessive product I have not used.

Product or Service Mentioned: Forever Flawless Diamond Age-defying Beauty Set.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $3300.

Forever Flawless Pros: What was applied on my face in the mall, Sample guy was cute, Just gave you a cudos.

Forever Flawless Cons: Return policy, Excessive over pricing.

  • Customer Scam
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