Reply by Forever Flawless

Matter forwarded to independent locations customer care manager. Resolved - The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
New York, New York

Hi I'm here with MY mom at the Danvers one. She first bought their products a month ago, and until yesterday I had not learned, but she spent $3000 on cosmetics.

Then she realized what she did and then when she got home, she had to go back and return them, but then the man convinces her that she would need that, and she comes home with $3000 more of cosmetics. (Ik your thinking that my moms an *** but it's not that, it's more will and how pushy the salespeople are, On top of them not knowing the price.) anyway, we came in today to return everything and they don't accept returns. So 12 facials were included, and she may as well use those so that's where I am with her now. This is my first time in this store, and I looked it up online, because I have never heard of it.

To my sort of surprise, I see on the internet that they have hired illegal Israli workers and pay them under the table.

I'm thinking yeah maybe that happened once, but at one point the guy opens the closet door, and I am shocked to see in the closet- a tanakh, - in English and Hebrew. At this point I am unsure what to do and am thinking of going to the better business beurau next.

Reason of review: Poor customer service.

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