Reply by Forever Flawless

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Pricing is set by the owenrs of the various locales and may vary. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
New York, New York

Gabriel at the 40th street location in Manhattan is extremely pushy. What started out as a sample facial was a sales pitch I hadn't anticipated.

After repeatedly saying I wasn't interested nor convinced, he offered me two discounts (which only tells me the cost is hiked up so high at $179.) Finally, he got me to fork over a $20 deposit. My skin feels drier than it did when I was practically forced into the store.

I will say he's an excellent salesman and could sell water to a well but I definitely won't be back to buy the product he put on "hold" for me and will take the forgettable $20 loss. Overall, not satisfied and he was way too pushy to be convincing.

Product or Service Mentioned: Forever Flawless Sales Representative.

Reason of review: Poor customer service.

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