Reply by Forever Flawless

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Pricing is set by the owenrs of the various locales and may vary.The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Author's
Rockville, Maryland
1.0
Details
Customer service
Price Affordability
Product or Service Quality
Staff
Value for money
0 comments

I too felt very pressured by the sales associate, but take responsibility for my purchase. However, I was not told the "no return, exchange only" policy until I saw my receipt for $160. Both products I bought unfortunately gave me an allergic reaction, and the store refused to refund any portion of my money for a product that I am unable to use.

Reason of review: Poor customer service.

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