Product: Forever Flawless Peeling Gel Clear all filters (9 of 13 reviews match)
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Forever Flawless's reply to:

Forever Flawless in San Diego, California - Flawed

Independent Store location. Ownership team has been updated about the experience. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#880489 Review #880489 is a subjective opinion of poster.
Product
Forever Flawless Peeling Gel
Reason of review
Not as described/ advertised

The products are highly over-priced and basically worthless. A total snake oil carnival scam.

A cheap and easy form of hydration is to wash your face at night with warm water and use a bit of Vaseline. This was what Elizabeth Taylor always recommended.

The "flawless" exfoliating gel just dries on itself and produces what looks like shed skin. It's quite an illusion. I still had to wash my face to get the remainder of this grubby stuff off.

The store's marketing tactics are certainly flawless. All quite aggressive and well rehearsed. Did you get invited to come back for a free facial?

Do yourself a favor and steer clear of this racket.

Forever Flawless's reply to:

Forever Flawless - Peeling Gel Review from Phoenix, Arizona

Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#818791 Review #818791 is a subjective opinion of poster.
Product
Forever Flawless Peeling Gel
Reason of review
Pricing issue

I purchased the infused facial peel this guy who was very pushy and I guess I was too he said it cost 180 I replied if it's 50 or more I have to talk with my husband. So I started to walk away he ran back and said I can give it to you for 50 i said I still gotta talk to my husband .

So I got him to sell it to me for 40.00.

They are over priced and they don't need to be.

Forever Flawless's reply to:

Forever Flawless in Burnaby, British Columbia - "you're beautiful but..."

Sorry to hear about your experience. Independent Store location. Ownership team has been updated about the experience at their store location with their staff. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

Review
#769840 Review #769840 is a subjective opinion of poster.
Product
Forever Flawless Peeling Gel
Cons
  • Too much pressure
Reason of review
Poor customer service
Tags
  • Customer Scam

1.) I was walking along the street when this rep gave me a sample on my hand and quickly dragged me into their store. She would compliment on how beautiful I looked and then recommend products as if I needed them to fix up my face. The samples were good but the products I use at home are just as good. Nothing WOW.

2.) Since I have never heard of this brand, I told the rep I wanted to do some research on the brand/products first before spending any money on them. After that, she handed me a booklet of "research" which only included celebrity reviews. That is NOT research, people. She told me the ingredients of their products were all natural so I requested to see the list. When I asked about some of the ingredients, she avoided answering them but told me about the ingredients that were natural. Come on rep, I'm not dumb. So I went home and looked for the ingredients, and found there is actually a chemical preservative in the product. Not impressed.

3.) I did not like the way she was pressuring me into buying the products because she told me it was her last day and so the "last" customer of the day would get a promotion etc. (We all know that is not true?). She kept showing me all these promotions, like buy a peeling gel and get a moisturizer for free, or some student promotion, and kept lowering the price (from $199 to $59). The rep was VERY unprofessional as she opened the cashier and showed me sale receipts of $1,000 - $5,000. I did not understand why she did that, or why she thought showing me those would convince me in believing in their products? Like I should buy their products because other people are willing to spend so much money on it, so therefore, it must be a good product? That was a big turn off.

Forever Flawless's reply to:

Forever Flawless - Peeling Gel Review from Falls Church, Virginia

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#745889 Review #745889 is a subjective opinion of poster.
Product
Forever Flawless Peeling Gel
Reason of review
Not as described/ advertised

Product does not work as told, sale representative at Tyson corner won't let me go until I purchased. Beware, stay away from that store , don't accept there sample. Very expensive too.

Forever Flawless's reply to:

Forever Flawless - Peeling Gel Review from Tampa, Florida

Thank you for choosing the Forever Flawless brand! We appreciate your patronage & are happy to hear you enjoy your products and the independent reseller is giving excellent levels of customer care!! Should you have any questions at all please know that our team of customer care professionals are here to assist and may be reached at (470) 545-3577
Review
#743161 Review #743161 is a subjective opinion of poster.
Product
Forever Flawless Peeling Gel

I love this product! My husband got it for me as a present.

I was a little nervous bc everything makes me breakout. The diamond peeling gel is great!

I loved it. He paid $70, I've seen that other people paid more.

Forever Flawless's reply to:

Forever Flawless - Peeling Gel Review from North Bergen, New Jersey

Matter forwarded to independent locations customer care manager. Resolved - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#731585 Review #731585 is a subjective opinion of poster.
Product
Forever Flawless Peeling Gel
Reason of review
Pricing issue

The sakes girl actually charged me for more then I agreed to. My fault for not looking at receipt but when I got home I realized it was $225 instead of $140 which I was told. SCAM

Forever Flawless's reply to:

Forever Flawless in Los Angeles, California - Aggressive Sales People

Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#692756 Review #692756 is a subjective opinion of poster.
Product
Forever Flawless Peeling Gel
Cons
  • Pressure to buy
Reason of review
Poor customer service
Loss
$163
Preferred solution
Full refund
Tags
  • Diamond Infused Skin Care
  • Peeling Gel

Today I was shopping at Glendale Galleria when I walked past the kiosk. One of the sales ladies approached me with a "sample" for one of their products. I was only at the mall to return a product to another store (Torrid) but had already done so and was making my way out. I kindly told the woman that I did not have much time, but she insisted that it would only be five minutes. This was probably my biggest mistake, but I allowed her to show me a demo of her product on me.

She used the White Diamond Infused Facial Peeling gel on my skin to demonstrate how great it was. I'll admit, the product was very nice until she told me how much it would range in price. I'm a recent graduate currently working UNPAID internships to break into the entertainment industry. I have some money put away but not much, so I wasn't really in the mood to spend nearly $300 on a set of three products (Exfoliant, Cleanser, Serum) I meekly told her that it was a bit out of my price range. (I really don't like being confrontational), but she insisted that she could give me a great discount by giving me the exfoliant and cleanser for a mere $160.00.

Again, this was still a bit pricey but as I kept telling her I really couldn't afford it, she then proceeded to drag me over to the cashier and start to scan the products. At this point, my refusal was seemingly falling on deaf ears and I felt like the only way I could escape was to give in and pay for the products I really did not want. I paid for the products and was given the bag, but then her boss came over and whispered something to her. The saleswoman helping me asked if I could spare another few minutes so I could demo their eye serum line. I had just paid for some products that I really did not want and now they were trying to sell me something else??

I kindly told my sales woman that I really needed to leave and she understood that. We said our goodbyes and I began to leave until I heard a woman calling, "Miss, Miss?" I turned around and her boss ran up to me and pretty much forced me in a gentle manner back towards the seat. I asked what she was doing and she said she wanted me to test out the eye serum line. My saleswoman told her boss that she had already asked me but said that I didn't have time.

Apparently, the boss did not want 'no' as an answer and said, "You're so lazy. Test out the products on her, she'll love them and it'll only take two minutes." Once again, I was being manipulated and 'bullied' to purchase these products. My saleswoman put all the products on my face and then asked me if I'd like to buy the products. This time I was a little more stern by saying 'no'. I felt like she understood but at the same time she really hoped I would splurge another hundred dollars on more products I did not need!

She allowed me to go again, but ONCE AGAIN, as I was walking away, her boss was running after me to give me her number. I said I can't, but she was persistent still. I eventually just ignored her and walked off.

Look, their products might be great, but the sales people are way too freaking aggressive. I literally at one point almost wanted to say, just give me my money back please, but I felt like they'd say no anyway. I almost want to never shop at Glendale Galleria again just to avoid those insane people.

Forever Flawless's reply to:

Forever Flawless in San Antonio, Texas - Don't Buy!!!

Your visit was to an Independent Store location that simply carries our brand of product. Pricing is set by the owenrs of the various locales and may vary. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#646351 Review #646351 is a subjective opinion of poster.
Product
Forever Flawless Peeling Gel
Cons
  • Return policy
  • Pressure to buy
  • Definately the cost
Reason of review
Bad quality
Loss
$130
Preferred solution
Full refund
Tags
  • Customer Scam

I was walking through a mall in San Antonio while waiting for a hair appointment. The FF sales rep literally grabbed me by the arm and took me into the store.

She demo'd the microdermabrasion product on the inside of my arm. I tried several times to walk out telling the salesperson I would think about it. She kept pushing different "deals". All my instincts were telling me to get out of there, but I honestly began to feel like I was going to be able to leave until I bought something.

The whole thing was very high-pressure. I spent $130 on the "diamond infused facial peeling gel." She "threw in" the moisturizer cream. Then she told me to come back in a month and she would do something with my eyes! (I am 60 years old and admittedly have a wrinkle or two, but REALLY, what a thing to say!) I practically ran out of the store.

When I got home I noticed the receipt said no returns. Believe me I was already thinking about taking it back. No where was this policy posted in the store, and the salesperson definitely did not mention it. Ultimately I tried the product on my face using it as directed.

Number one, it is almost impossible to get the stuff off if you have any fine hair anywhere on your face. I tried everything I could think of. It literally took days before I could no longer see pieces of this stuff hanging off my face. Secondly, for several days I felt like there were tiny pieces of glass in my skin if I rubbed it.

Thirdly, I could not see any positive effects at all. As for the "free" moisturizer, it is gritty and difficult to rub in. It did not feel pleasant at all and there certainly doesn't seem to be anything special about it. I doubt seriously if I would even use it as a hand cream.

Is FF a scam? I certainly think it is. If the products were actually any good they would not have to pressure people so hard to buy them and they would offer a money-back guarantee. I lost $130 I could ill-afford, but I am grateful I did not get scammed out of thousands of dollars the way some others have.

Stay away! If approached keep right on moving.

Forever Flawless's reply to:

Forever Flawless - SCAM!!!!

Please feel free to give the Forever Flawless Wholesale/Manufacturer's Office Customer Care team a call so that we may be able to assist you with seeking a resolution to this matter. Our number is (470) 545-3577 and office hours are 9:30 am - 5:30 pm EST. We look forward to speaking with you.
Review
#598952 Review #598952 is a subjective opinion of poster.
Product
Forever Flawless Peeling Gel
Cons
  • Service
  • Product warranty
  • Return policy
Reason of review
Bad quality
Loss
$180
Preferred solution
Full refund
Tags
  • false information given
  • orogold
  • Customer Scam

For those who reviewed this complaint had not purchased any kinds of Forever Flawless products, this would be the best time for you to know the facts and the painful lesson I have taken. For those who had purchased those and had severe allergy on your skin, I am deeply sorry for that and I had been through the same pain. Here is my experience with them. I am hoping that it would be able to reach more people and let them be aware of this scam.

I purchased Forever Flawless Diamond Infused Skin Care at a huge local mall in Natick, MA. The Israel salesman claimed that Diamond series products are used by many Hollywood superstars and these are the most luxurious skin care products which will make immediate difference for my skin. He put some samples on my face and it seemed like peeling my old skin. Then he said this is not like normal scrub which would damage my skin. It was made of real diamond. The fine diamond particles in the product will clean off my skin from inside. I was somehow persuaded by him finally and paid $180 for the diamond infused facial peeling gel because he gave me discount and a diamond cleansing complex as a gift for free.

After 4 hours, my face was red and itchy. I searched online for information and customer reviews of this product. Many had the same bad experience as I did. I called the salesman and he said he could not refund me because I might put poisonous elements on it and he could not sale this to other customers. I said I did not open any of these and he replied with the same thing. He suggested me to wash my face with water and it would go away. I did the same way he said and the redness did not go away.

As other customers experienced, the company's customer service does not exist. I don't have the confidence that the mall will take care of this issue. I was not told any non-refundable policy. When I got home I noticed it was printed on the receipt.

I don't understand how this kind of company still stands. It is junk in product, making people paid high price and got hurt by this. I would like people to be aware of this scam and be away from it!