Reply by Forever Flawless

Matter resolved by the independent sale representative during client followup call. Please Note: The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

Rockland, Massachusetts
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

I'm concerned now, I just today have a story almost like yours, blue diamond product with the fa e peel, had a woman drag me in even though I said no. Husband waited outside because we were at a mall.

And like you I agreed to get the eye surum $185.00 just to get out of there, grabbed my cc and rang it up front without me there, not to sound rude but these people are not American and at this point I didn't trust them, to pushy, she came back and started with "you should really ha e the facial cream also" and I flat out said " and that's why my credit card is still upfront and not I'm my hands" she made a face like yes. Again got suckered in but got half off and she threw something I'm for free but it doesn't make me feel safe, I feel like I'll find fraudulent charges on my card later on and she kept going over and whispering to one of the gentleman workers, I again bluntly said "what are your two talking about" they "claimed" he was telling her she should hurry my husband looked upset I was taking so long but he wasn't even outside he was in another store....not annoyed. She again was trying to sell sell sell. I said OK no.

I need to Leave. I signed up for a "free" facial that I don't plan on going to but again afraid they may charge me for it if I don't call or show. A few min ago I did the facial peel and used the facial lotion and under eye serum but I have to say under my eye feels stiff and my eyes are burnt and they weren't when she did it.

Slightly worried now. If you find anything out I'd love your input!!

Product or Service Mentioned: Forever Flawless Lotion.

Reason of review: Problems with payment.

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