Reply by Forever Flawless

Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Author's
Sarasota, Florida
1.0
Details
Customer service
Product or Service Quality
Value for money
0 comments

Sarasota Mall 's kiosk had successful sales persons and convinced me that their products would correct my aging skin.I fell for it.

And paid hundreds. Their "special, just for you facial" was simply an opportunity to try to sell me products in a closed room with my eyes covered.I insisted that a friend also receive the "facial" and was grateful for her support to say NO.My skin reacted poorly to the serum ,however reading the small print, opened items may not be returned nor exchanged.

BEWARE.And shame on mall owners for bringing a disreputable

retailer into a trusting clientele.

Reason of review: Deceptive sales approach.

Monetary Loss: $400.

I didn't like: Product warranty, Definately the cost.

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