Reply by Forever Flawless

Matter forwarded to independent locations customer care manager. Resolved - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
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Danvers, Massachusetts
1.0
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Customer service
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3 comments

This company should be out out of business.They scammed my 75 year old mother into buying $1300 worth of skin care.

she was NEVER told the price of the products but the pushy sales people made her feel obligated to buy their products. They NEVER explained that she couldn't return the products, she only realized that when she read her receipt. I have been dealing with their "customer service" which is an absolute joke! There is no phone number to call, only an email address to contact.

I have sent multiple emails and they will not respond. I will be reporting them to the Better Business Bureau and will also let the North Shore Mall (where their store is) know that this is a terrible business and they should not rent to them.

DO NOT BUY THEIR PRODUCTS, THEY ARE A RIP OFF.GOOGLE THE COMPANY AND YOU WILL SEE POOR REVIEWS ALL AROUND.

Reason of review: No return policy, .

Monetary Loss: $1300.

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Comments

Anonymous
Bandung, Jawa Barat, Indonesia #1169325

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Anonymous
#1075484

I would stand in front of the store and tell them if they don't refund the money you will tell everyone that walks by the product is a rip off.

Anonymous
#1063754

As if the BBB will doing anything. Now there is a scam.

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