Reply by Forever Flawless

Sorry to hear about your experience. Independent Store location. Ownership team has been updated about the experience at their store location - The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Edmonton, Alberta
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

I have always passed the store wondering but never went in to, it was the first time. The lady was at the entrance handing out samples, so I thought I was going to grab one and go but she was practically forcing me in the store.

At first she showed me a product, and took my hands to try it even though I didn't want to. I couldn't reject her because it went by so fast. Then she asked me a few questions, here and there about my skin treatment and I told her I don't really use any skin care products other than face cream, and she got serious and kind of lectured me, rudely asking why I don't use products, and made a look on her face like I did something wrong. I kind of felt insult at the moment and wanted to leave the store.

But later it was like she went into a persuasive mode, trying to get me to buy the product. She was pressuring me, trying to force me into buying the product and I just felt horrible. Take my advice, and don't buy their products, it felts like a total scam.

When I got home, the hand that she test the product on became all dry and there were multiple cracks on my skin, showing a bit of redness after I put lotion on. My other hand she didn't do anything to was completely fine

Product or Service Mentioned: Forever Flawless Sales Representative.

Reason of review: Bad quality.

Monetary Loss: $60.

Forever Flawless Cons: High pressure sales people.

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