Reply by Forever Flawless

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Author's
Seattle, Washington
1 comment

I was approached by a salesperson/represantative while strolling through Fremont Street in Las Vegas. I said "no" several times, but he pressed, even blocking me from walking away.

I figured no big deal, I will hear the sales pitch, but told him that I had no intention of buying the product.

He applied the product to my eye, and I listened to his sales pitch. By this time, I am fairly sure I had already declined to buy the product at least 6 times, but he persisted, even to the point of blocking my path to the exit.

When he finally accepted that I was not going to buy the product, he began asking personal questions about how much money I make, whether my husband treats me well, and even about my sex life and my kids. He said that I should not visit Las Vegas if I did not have enough money for the product he was trying to sell. (Money was not the problem; rather, I simply had no interest in buying it.)

He told me that I did not deserve to look and feel good about myself. Having no other options, I finally pushed past him and left the store.

Are they so desperate for a sale that they feel they must insult people who do not buy their product?

Reason of review: Poor customer service.

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Anonymous
#1078197

WOW,,,,That's is so sad, that they would go to that extreme for a sale.Must be working on commission ,,,

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