I had a very similar experience as the 75 yr. old woman at the NorthShore Mall did.
It was a kiosk rather than the store. A young woman approached me with a diamond shape handout and quite cleverly started talking about her products. She was aggressive - put a mirror to my face, insisted I had blackheads, open pores, and the onset of Rosacea which could eventually cost $3,000 for treatment. Oh she also commented on my hands.
Well by then I was insulted by her comments. I'm not blind I can see if I have blackheads, etc. She had a look of astonishment when I left. I too will report them to the BBB and NorthShore Mall.
They are out of Las Vegas, NV and started 2013. How dare they come to Massachusetts!!!
Reason of review: Poor customer service.