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Forever Flawless's reply to:

Fraud | Forever Flawless

Thank you for your recent comments regarding Forever Flawless. We appreciate your honesty and would be happy to work towards a resolution of your customer service issues, especially if we could speak with you. Might it be possible for us to contact you, at a time you find convenient?

If you would prefer to speak with someone at a corporate level I will be happy to look up the Ownership Team information for that Retail Location in our system. And as the manufacturer, we would be glad to provide that information for further research purposes. I will just need the name and city/state of the store where you made your purchase if you have that info handy?

Again, we thoroughly appreciate any feedback you could provide us with. It is our hope to provide complete customer satisfaction and a resolution for your stated issue. Thank you very much!
author's review
Review
#1115190 Review #1115190 is a subjective opinion of poster.
Product
Forever Flawless Diamond Age-defying Beauty Set
Pros
  • What was applied on my face in the mall
  • Sample guy was cute
  • Just gave you a cudos
Cons
  • Return policy
  • Excessive over pricing
Reason of review
Return, Exchange or Cancellation Policy
Loss
$3300
Tags
  • Customer Scam

I too was 'scammed', by Forever Flawless. Yes, I did get a facial and buy product, but the products were EXTREMELY overpriced.

Much of the packaging does not allow you to see how much product you have left. The results are no better than any normal and faithfully followed skin care regimen. Their policy is no refunds, only exchanges. If you hate the product or it doesn't perform as promised you can only get more product.

They are fast-talking, flattering and misdirecting. I was loaded up with supposedly 'gift' product that turns out to be 4 packages of the same two skin products.

Additionally, their hiring practices are suspect, but that's not my issue. I want all or a portion of my money back and I'll gladly return to them the excessive product I have not used.

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Forever Flawless's reply to:

Forever Flawless Diamond Age-defying Beauty Set Review

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
author's review
Review
#860128 Review #860128 is a subjective opinion of poster.
Product
Forever Flawless Diamond Age-defying Beauty Set
Reason of review
Return, Exchange or Cancellation Policy

I'm obviously a weak person. I fell for the pressure.

It cost $300 1st visit to a mall kiosk. Pushed into a facial appointment to make sure I was using product correctly. That resulted in another $1800. Then another follow up visit.

That cost me $5200. I was sick when I left. The sales rep knew I was on a fixed income but still pushed. "It will be a lifetime investment" !

Kept offering additional products for FREE. Went home with product! Cried! Went back the next day.

Asked for a refund to my credit card. Advised NO RETURNS! Told her I would cancel with credit card and leave product unused with her. She advised I was an adult and she didn't force me.

Also that she would be fired! They had a video camera. Then she called security. I was not hysterical and didn't make a scene.

Wish I had! Totally embarrassed! My credit card told me to mail product back to company and request refund. So that's what I did.

If they don't give me a refund I will request my credit card to dispute. I know there are a lot of people like me who just buy to get them to stop bulling.

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