Reply by Forever Flawless

We are happy to hear that the ownership team was able to get you taken care of. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Author's
Leeds, Leeds
3.0
Details
Customer service
Staff
1 comment

I was lured into the store in Third Street Santa Monica and given very hard sell by Marlies, my credit card was also taken to the counter so I did not see anything about no refunds, if there was anything there! I was given a free!!! facial which was nothing like a facial !!! just cream applied and steam directed on my face, I wrote and complained to Marlies

I was contacted by Sharon Morgan of Customer Services when I complained about a facial and pushy sales people, she dealt with my issues promptly, politely and was very helpful. I was very happy with the way she dealt with every step of our communications, swiftly and efficiently, I was also very pleased with the outcome, being offered a full refund without any problem. I have nothing but praise for the Customer Service Department and Sharon Morgan in particular.

Jean Myers

Review about: Forever Flawless Cream.

Reason of review: Good customer service.

I liked: After sales service.

I didn't like: Extremely too much pressure.

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Comments

Anonymous
#1152633

Wow this sounds like a fake comment here. i don't believe a word of what you wrote. I bet you are an employee of Forever Flawless and writing this *** to try to convince people you are decent and caring company.

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