Reply by Forever Flawless

Independent Store location. Ownership team has been updated about the experience at their store location. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

Sydney, New South Wales
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

As I walked past Forever flawless on the street, a seemingly sweet girl hands me a sample. Choosing not to ignore her and trying to be polite I accepted the sample and the offer to try the eye cream.

Within moments I was being aggressively pitched products my cost which started at $450 total for three products were dramatically reduced to $150 within moments of me saying I would need to do more research. Instead of asking me if I'd even like to purchase was asked "so cash or card"? This was all after she had insulted me by asking/stateing if I was 30-31 .. I am 26 and take very good care of my skin and myself extending as far as facials, natural high end skincare regime and Botox for forehead prevention of wrinkles.

She also stated on how bad my under eye circles are and said I really need to address those deep and dark puffy eyes lol I am recovering from an illness and had literally woken from a nap 1/2 hour prior.

Sorry about the rant but how unprofessional!!

I would NEVER purchase from this company as I'm sure they put more money into the packaging than they do the product! Not to mention their sales techniques are less than desirable!!!

Product or Service Mentioned: Forever Flawless Customer Care.

Reason of review: Poor customer service.

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