Product: Forever Flawless Customer Care Clear all filters (16 of 16 reviews match)
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Forever Flawless's reply to:

Forever Flawless in Livermore-Pleasanton, California - This Company is a total scam with no ethics!

Thank you for your feedback and contact. We are the manufacturer and distributor of the Forever Flawless brand of products and sincerely understand your concern with this particular location. Each location is an independently owned and operated, 3rd party business. We would need to refer you to this location for any refunds, exchanges or services promised. Our management team will be in contact with this particular location regarding your experience and do not want this situation to shine poorly against our brand.
If you would like to contact us directly, please call us at 470-545-3577 Customer Service

Thank you,

Customer Service Team
Forever Flawless LLC.
Review
#1573818 Review #1573818 is a subjective opinion of poster.
Service
Forever Flawless Customer Care
Cons
  • Pressure from sales staff
  • Sales rep is a liar
  • High pressure sales
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1600
Preferred solution
Full refund
Tags
  • false information from company
  • Abusive Salesperson

My cousin who does not speak English and is disabled due to a blood hemorrhage she had last year was at the Stoneridge Mall last Tuesday 5pm. The sellers of this store are super pushy and sneaky.

Somehow they managed to throw some Spanish and lied about he price and promotions of their product. She got confused and ended-up buying $1,600 USD in their products. 10 minutes later a friend of my cousin tried to help her to return the products explaining to the manager of the store that my cousin could not understand or speak English and is disabled. The manager however, pointed out the receipts have a "Non refund" policy printed on their receipts.

The manager refused to refund her anything even after her friend explained the situation.

I went by the mall store yesterday and explained to them that my cousin is disabled and does not even have a job.

She basically made a very expensive mistake, but they refused to listed and refund anything again. I will have to call the credit card and help her put a fraud/dispute directly with the bank.

I am very disappointed about the ethics of this business and really wished this kind of business were not even in the market.

Forever Flawless's reply to:

Forever Flawless in Peabody, Massachusetts - I Was Called A Liar by a Sales Associate

We would like to sincerely apologize for your experience at a retail location that sells Forever Flawless products however, we are the manufacturer/distributor of Forever Flawless and not the retail location where you made your purchase. I have forwarded this information on to our management team to reach out to this location regarding your complaint.

Review
#1349360 Review #1349360 is a subjective opinion of poster.
Service
Forever Flawless Customer Care

I went to the North Shore Mall in Peabody, MA to do some quick shopping and happened upon the store while I was walking by. I wanted a quick sample of a lotion to try and ended up doing a demo.

I really enjoyed the service but it wasn’t in my budget to purchase. I let the sales person, Amily, know that I couldn’t afford it and it wasn’t in my budget and I would have to talk with my significant other before spending a large amount of money on a whim. She then said, “I don’t like liars. It’s easier to tell the truth.” As I walked away, she kept repeating herself, to make me feel bad about myself when in reality I couldn’t afford to purchase the $70 product.

How could you talk to a person like that? At least treat me like a human being..

Testimonial

Forever Flawless is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Forever Flawless is an innovative beauty company ,global skin care and rapidly growing. The Forefront of the industry offers most exciting brands and marketing initiatives. It provides insight on trend intelligence, business strategy, Diamond Infused Age-defying and...
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Review
#1129079 Review #1129079 is a subjective opinion of poster.
Service
Forever Flawless Customer Care
Reason of review
Good customer service
Testimonial

Forever Flawless is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

I love Forever Flawless

I recently ordered some product, and it didn't come in on time, so I received a free travel kit of products with my order. I love that they send you sample size of their face lotion. Their products are amazing, make my skin look and feel amazing. I've shared your products with my friends too! Julie Rita
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Review
#1018632 Review #1018632 is a subjective opinion of poster.
Service
Forever Flawless Customer Care
Reason of review
Good customer service
Since each location is an indpendenlty owned and operated, 3rd party business, that owner may own other retail stores such as "Revelation" which we do not supply. We are truly sorry for your unpleasant experience with this retailer and do not want this to shine poorly...
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Review
#967407 Review #967407 is a subjective opinion of poster.
Service
Forever Flawless Customer Care
Forever Flawless's reply to:

Forever Flawless in Lone Tree, Colorado - Deceptive Business Practices - Beware!

FULL Refund issued by the independent retailer. Customer praised the fast customer service and thank us for the assistance, in this case, Thank you, Phillip, for your kind words we wish you to be FOREVER FLAWLESS!

"The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#922503 Review #922503 is a subjective opinion of poster.
Service
Forever Flawless Customer Care
Cons
  • Not processing refunds on a product return
Reason of review
Problems with payment
Preferred solution
Full refund
Tags
  • Customer Scam

We purchased product on 8/31/2016 and decided to return it. Within the prescribed 7 day return period, we went to the Forever Flawless shop in S Park Meadows Center and were told that the person who could process the refund was not in.

We were directed to come back on Sunday. Returning on Sunday, September 4, the shop personnel took back the product and gave us a receipt for it, saying that the credit would be processed back to our credit card the next day. Today is September 20th, and after a number of calls to different people in the Forever Flawless shop, we still don't have the refund back to our credit card.

I won't do business with Forever Flawless again because of their deceptive business practices. I wish there were a way to give 0 stars!

Forever Flawless's reply to:

FOREVER FLAWLESS IS A SCAM

Charge error resolved by the owenrship team that of the independnet location. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

Review
#907555 Review #907555 is a subjective opinion of poster.
Service
Forever Flawless Customer Care
Cons
  • Price or high pressure sales
Reason of review
IT'S A JOKE, JUST LIKE THIS
Preferred solution
Full refund

This company once you cancel the product keeps shipping it and tells you you are out of the return policy area. After 30 minutes they are willing to return 30%, then 50% and keep you on hold for long times and come back saying you were told to call back to cancel.

It is just a pile of *** and the tactics they are using is bullying and this company has to be put out of business and soon as they are ripping people off.

Hundreds if not thousands of complaints and people are still buying the product, what is wrong with this?

FOREVER FLAWLESS USES BULLYING TACTICS.

Forever Flawless's reply to:

Forever Flawless - Customer Care Review from Barker, Texas

Return policies are in place at all independent location. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#906713 Review #906713 is a subjective opinion of poster.
Service
Forever Flawless Customer Care

I left there feeling violated. After the pressure sale--which I did haggle down on, they took me to a free skin analysis and tried to get me to spend more --$1600- on products!!

After 3 hours, the flawless effect wore off!! So disappointed!!

Forever Flawless's reply to:

Forever Flawless - Customer Care Review from Biltmore Forest, North Carolina

Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#887402 Review #887402 is a subjective opinion of poster.
Service
Forever Flawless Customer Care
Reason of review
Poor customer service

After i bought a couple of thousand dollars of their *** products they dont answer the phone and when i went back to rerurn it their store Miami Beach closed no one there and they have magic jack i am mad

Forever Flawless's reply to:

Forever Flawless Customer Care Review from Bradenton, Florida

Refund issued by the independent retailer. Resolved - The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

Review
#879091 Review #879091 is a subjective opinion of poster.
Service
Forever Flawless Customer Care
Reason of review
Poor customer service

Forever Flawless in Sarasota, FL UTC mall. Got caught up in their sales pitch.

However, they offered us water, we accepted and about 45m later we made a ridiculous $ amt purchase. We went back for a refund within 24hrs. We weren't given much hassle. However, we were offered their water again 5 times and had to wait about 45 minutes before the 1 person that could refund us showed up.

We really think something was in the water. We NEVER spend that kind of $ without major hesitation.

There was no hesitation yesterday...none at all, very uncharacteristic. Please, Please don't fall for it.