Forever Flawless's reply to:

Forever Flawless DOES NOT WORK-SCAM

Matter forwarded to independent locations customer care manager. Resolved - The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

ID
#777933 Review #777933 is a subjective opinion of poster.
Product
Forever Flawless Cream
Reason of review
Not as described/ advertised

Bought it at Cosmopolitan Hotel in Vegas. Smooth sales pitch.

Salesman said he was in Vegas temporarily from Denmark to sell the product. He tried a sample on my puffy eyes and the puffiness seemed to go away in a short time. Of course I bought the Lifting Cream and the Lifting Serum. It was a 2-step process at a cost of $400!!

But when I did the same routine at home - IT DID NOT WORK THE SAME WAY. Did not work at all! Just irritated my skin. I am afraid to use it.

I am contesting the charge with my credit card company. Someone should get the government to investigate.

They pray on older women by pointing out their skin flaws and telling them this cream will fix it, when it's not true. Additionally, the eye cream is to be kept away from the eyes!

Forever Flawless's reply to:

Forever Flawless - Cream Review from Iowa City, Iowa

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#770041 Review #770041 is a subjective opinion of poster.
Product
Forever Flawless Cream
Reason of review
Problems with payment

I was in Vegas with friends and bronzing shopping mall in Cosmopolitan on January 10 2016,sales insisted on come in the store and gave us 300 $ their products , I did not open them till came back home, now I notice the eye serum is empty!

That's horrible!!

How can I sue them?

They break costumers trusts in U.S products!

2 comments
Anonymous
#1120168

Please make complain to the mall management AND BBB

Gerod
#1094552

This company is highly disreputable. The fact that they're still in business is testimony to just how good they are with scamming people and getting away with it. I've never in my life been subjected to such relentless high-pressure sales tactics, following by the enforcement of a 'No Refunds' policy I knew nothing about.

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Forever Flawless's reply to:

Forever Flawless - Mall creepers

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#768281 Review #768281 is a subjective opinion of poster.
Product
Forever Flawless Cream
Cons
  • Ff is a scam
Reason of review
Not as described/ advertised

I was walking at a fast pace to get out of the mall after grabbing a coffee, as I walked by this guy stuck his hand out with a sample, I kept walking but turned around to just ask him the name of the cosmetics he was selling, he gave me the sample and proceeded to tell me how beautiful my eyes are, I don't pay much attention to flattery but he started trying to sell me on some eye cream and he didn't even know what hyaluronic acid is!? I ended our little experience together very quick.

The thing I don't like is sales people who have no idea how to treat their customers. On one hand he gave me a compliment and on the other he tells me my eyes looked dry.

LOL Not the way to win friends and influence people. :D

Forever Flawless's reply to:

Forever Flawless - What a scam totally worthless product

Your visit was to an Independent Store location that simply carries our brand of product. Pricing is set by the owners of the various locales and may vary. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#766112 Review #766112 is a subjective opinion of poster.
Product
Forever Flawless Cream
Cons
  • Too much pressure
  • Product caused pain
  • Product warranty
Reason of review
Not as described/ advertised
Loss
$269
Preferred solution
Full refund

I wish I'd read the reviews on this worthless product before I was persuaded by pushy salesman to buy it at the Denver international airport. When I got home I tried it it made my skin break out and after requesting a refund I was told it had to be returned in the original packaging unopened.

So how is one supposed to try a product without opening the package?

So I am now out $269 for a worthless product. Count me as another sucker taken in by ruthless salesman

2 comments
Anonymous
#1120167

Try to complain to BBB about Forever flawless

Anonymous
#1107549

I disputed this $269 charge with my credit card company and Oceana or forever flawless came back with a response that I signed a contract. By signing for my card they consider that a contract so I cannot even waive that amount on my credit card dispute! They are very very dishonest people trying to make a quick buck off anybody that walks by in the Denver airport

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Forever Flawless's reply to:

Forever Flawless - Dazed & disturbed - mall of GA

Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#755048 Review #755048 is a subjective opinion of poster.
Product
Forever Flawless Cream
Reason of review
Pricing issue

I was walking in the mall and got pulled into Forever Flawless store. The guy tried the face peel on my hand and showed how quickly the cream can absorb into my skin. He also polished my nail...etc. I didn't realize how many things the guy tried to show me but I was feeling overwhelmed. Overall the sale's pressure and tactics were very aggressive.

He said the nail set is life time guaranty and is only $159. The face peel is $179...etc. I was ready to leave and he told me he will give me a business card. He led me to the computer and he started talking about other things. I wasn't really interested and then he said he can offer me buy one get one free for the nail set. I have never bothered with my nails and said no. He then said, " Can you keep a secret?" I rolled my eyes and just asked what. He said if I don't tell anyone about what he offered me, then he will only charge the manager's special for the face peel, which is $60 (Oops, I let the secret out). So, I ended up with an impulse buy of the $60 peel.

Strangest thing is that I don't even know why I got sucked into it. After I get home, I researched online & read about 100 negative reviews. I felt unsettled and uneasy, so I tried to call Forever Flawless the next day but phone number is not on receipt. I also could not find the store's number on the internet or on mall of GA's website. I bet the store intentionally did that to avoid all complaints. Anyway, PLEASE DO NOT ACCEPT OR EVEN LOOK AT THEM WHEN THEY HAND YOU A SAMPLE. DO NOT BOTHER TO TALK TO THEM. Even if the product truly works, I don't like their sales method and return policy. After reading how many people lost hundreds or thousands of dollars, I don't know if I should consider myself lucky that I only lost $63.60 (include tax)?

Forever Flawless's reply to:

Forever Flawless - Cream Review from College Park, Maryland

Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#743442 Review #743442 is a subjective opinion of poster.
Product
Forever Flawless Cream
Reason of review
Bad quality

All I can say is run,run,run, from any salesperson pushing Forever Flawless. The clever, very high pressure salespeople push ridiculously priced creams but do not give full disclosure about the no refund policy.

They are so aggressive, it is impossible to get out of the store without buying something! Yes, in their low light stores immediate results look good, but they are very temporary, and in my case, I had a rash before I got home, the glue like substance they put around my eyes ended up burning.

I called for a refund, but the sales slip they give you AFTER you sign a credit card charge says exchanges only. I am going to contact the mall management as well as my credit card company - this company is a scam - stay away, there are honest companies with more reasonably priced products!

1 comment
Tyshaun
#1083662

I am dealing with the same nightmare,

How did you end up resolving this?

Forever Flawless's reply to:

Forever Flawless - Collagen Myths. Don't buy the hype.

We appreciate you considering the brand. Sorry to hear it was not a good fit for you. Should you have any additional questions or concerns please feel free to contact our customer care professionals at (470) 545-3577. All the best on your skin care journey!
ID
#730806 Review #730806 is a subjective opinion of poster.
Product
Forever Flawless Cream
Pros
  • Just gave you a cudos
  • High end products
Cons
  • Cost
  • Sales rep was convincing
  • Sales rep is a liar
Reason of review
Problems with payment
Preferred solution
I did my research before spending thousands on cream. Everyone should. It only took an hour to find facts.

Fact: Fact: See a skin care specialist and get microdermabrasion which increases your body's collagen production naturally... Collagen and elastin in skincare products can serve as good water-binding agents, but they cannot fuse with your skin's natural supply of these supportive elements.

In most cases, the collagen molecule is too large to penetrate into the skin.

But even when it is made small enough to be absorbed it cannot bind with the collagen existing in skin, and there isn't a shred of research indicating otherwise. What does exist are myriad studies showing that collagen is a very good moisturizing ingredient, which is great for skin, but not unique or the only formulary option.

Forever Flawless's reply to:

Forever Flawless - Cream Review from Hammond, Louisiana

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Pricing is set by the owenrs of the various locales and may vary.The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#728732 Review #728732 is a subjective opinion of poster.
Product
Forever Flawless Cream
Reason of review
Problems with payment

I have only felt like I have been duped a couple times in my life, and this is certainly one of them. I feel like a total fool For having paid $1800 for a few bottles of cream. There high-pressure sales techniques are just terrible and that should not be allowed in a retail sales environment

Forever Flawless's reply to:

Forever Flawless - I dodged a bullet1

We appreciate you considering the brand. Sorry to hear it was not a good fit for you. Should you have any additional questions or concerns please feel free to contact our customer care professionals at (470) 545-3577. All the best on your skin care journey!
ID
#726150 Review #726150 is a subjective opinion of poster.
Product
Forever Flawless Cream
Reason of review
Bad quality

I was viisting the 3rd Street Promenade yesterday in Santa Monica. While just walking along, I saw a small shop.

I stopped in front of it and peered inside. I thought it might be one of those places that do "makeovers". Beign a 65 year old woman getting ready for an "event" soon, I thought I'd check it out. An agressive salesman swept me inside to have a demonstration.

The very nice salesman who said he was from Italy, gave me the shmooze that other posters have written about. He cleansed my skin with what he said was purified water and a cotton ball. He began applying some serum and some cream. He treated one half of my face and took a photo with his ipad and showed me the side he treated compared to the side he hadn't treated.

I can honestly say I DID notice the difference. He explained how I didn't need expensive and dangerous cosmetic surgery.

That this line of products would take care of all my "issues", even my sagging eyelids. Luckily for me, I had no intention of buying any of these porducts while I was there.

I am not an impulse buyer. I have had credit card problems in the past and once I was out of debt I made an agreement with myself to only make major purchases after going home to think on it for a day or two. That keeps me from impulse purchases I may be sorry for later, and cannot afford. This salesman also dropped the cost when he saw that I wasn't biting the bait.

He told me the "kit" I needed was $599. I told him that I could not afford that. He told me to hold on a minute. He went to the back of the store and when he came back out he stated that he was the manager of that store (yeah, right) and he'd sell me just the eye treatment for $229.

I thanked him very much for his demonstration, took his busineiss card and walked out of the shop. I could see that he looked dejected as he cleaned up his little table where he's worked on my face, after he had given me his best sales pitch and I didn't buy. I said goodbye to the other salespeople in the shop as I left and he didn't even look at me. When I got home a few hours later I looked in the mirror, and i felt that my face DID look better.

But... I noticed a small spot on my chin, just underneath my l lip where the skin had actually split open and was bleeding. I didn't understand why, maybe it has something to do with the "diamond dust" they supposedly use? Something cut the skin there, as I didn't have a blemish or pimple in that spot prior to the treatment.

Who knows? I had no other allergic reactions to the products and this morning, less than 24 hours later, my skin appears to look better.

However, having read online a rating of the top skincare products in order of effectivenes, I think that when I have the extra money to spend on myself, I will buy one of those tried-and-true brands.

2 comments
Anonymous
#1087683

I too was handed a sample envelope and then pulled into the little store on the Promenade in Santa Monica, but being a male with a dog in tow, my salesperson was a lovely young lady with nice skin instead of a young man with an Italian accent. Before I agreed to sit in the welcoming chair, I asked "how much is this stuff?" and she laughed, "a million dollars", shrugging off the question as irrelevant to her desire to help me.

She rubbed some stuff on my wrist and then wiped it off to show me something, but it wasn't clear exactly what. I kept saying what do you have for this brown spot on my face, but she said that was due to the sun. Then she rubbed a different cream on the other wrist, again pattering away but not clearly defining what the purpose was. she asked questions about my marital status and work, so I told her I'm married and p[ast the age of caring what my skin looks like, and I am a lawyer who sues companies over false claims and fraudulent practices.

Undeterred, she then started the sales pitch: I could have this bottle of stuff for $299 which would give me a two year supply, to be applied once a week. I told her I don't buy stuff until I know more about whether or not it actually works, so she went over to her other cupboard and pulled out a smaller jar that costs only $179, but alas, discovered they were out of stock on this size. Still, I explained, I like to do a little research before buying. Then she went back to the bigger jar and said she could let me have that one for the price of the smaller one, since they were out of stock.

Nothing seemed to faze her or disrupt her predetermined pitch for the reluctant customer.

Finally, even the dog was getting a little antsy, so I said, "since I live nearby, I will do some research and then come back if I decide this is worthwhile stuff." She realized I was serious, so she stapled her paper name-card to the store folder and agreed to let me get back out to the Promenade without buying anything.

Now that me & the dog are in our comfortable chairs doing our due diligence, I was lucky enough to find this website full of complaints about the products and the sales personnel.

Anonymous
#1056613

You did dodge a bullet, as did I. Glad you posted. All of us who blow the whistle on true scammers may help others!

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Forever Flawless's reply to:

Forever Flawless - Cream Review from Novato, California

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#708139 Review #708139 is a subjective opinion of poster.
Product
Forever Flawless Cream
Reason of review
Problems with payment

Leaving the dentist in SF was pulled off the street by pushy sales person. The eye cream did look good but the cost was outrageous.

The was offered a free facial by the man from Beverly Hills. Was taken to a windowless room, given champaign and kept in the room til I was tipsy enough to buy. Got home and FedExed it back the next day with receipt. I had a headache and itchy skin within an hour.

The manager said no refunds when I called. Sent to my credit card company. If the refund is denied I will take to small claims court.

It was just under $4000.00. I am on social security and would never pay that sort of money on myself .

Forever Flawless's reply to:

Forever Flawless - Cream Review from Toms River, New Jersey

Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#704111 Review #704111 is a subjective opinion of poster.
Product
Forever Flawless Cream
Reason of review
Poor customer service

Decided to meet my friend for lunch at local mall. On my way out I wa stopped by the kiosk girl and politely declined the sample.

She the. Began complimenting my nails while telling me I had such large pores and seemed shocked when I said I was 21. After forcing me into a demo, she told me the price of the product was 139$ but she'd give me both the cleanser and moisturizer (which I said I don't want and wouldn't use) for the price of one. She asked me the products I use I told her old school cold cream (which I swear by).

Told me again how my skin should be better.

And somehow talked me into buying the cleanser at 50$. After reading these reviews I'm now terrified to use it....

Forever Flawless - I am looking younger, but am now impoverished!

The "diamond infused skin cream" was amazing to reduced puffiness, and fine lines. However, after 1st being almost dragged into the store by the product pusher, I was given a european verbal love fest, 2- Products, normally $400.00 each, but because" I was so lovely", I got each for a one time offer of $200.00 a piece. I was then given a silver pass that allowed me ( because I was so wonderful LOL!!!), a one time free 'eye care facial" with their strong belief I would love it SO much I would buy ELEVEN more at 100.00 a PIECE!!! I told them I would love to be beautiful, but eating on the breadlines for the poor was free. LOL. Try to find something else!
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1 comment
Anonymous
#1036922

Why did you buy it if you thought the price was too high? Are you ***?

ID
#703485 Review #703485 is a subjective opinion of poster.
Location
Tuckahoe, New York
Product
Forever Flawless Cream
Reason of review
Pricing issue
Forever Flawless's reply to:

Forever Flawless - Forever bothering you in the mall..

Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#702555 Review #702555 is a subjective opinion of poster.
Product
Forever Flawless Cream
Reason of review
Poor customer service

I was approached by a woman named J. and she admired by necklace.

Then she wanted to put some type of cream on my face to help with my wrinkles and sun damage. I was a bit taken aback, because I have been taking care of my skin even using dermatologist products. She even asked me if I considered having a face lift. What?

Honestly, she was about 20 years old herself. Maybe they should have older sales people, who actually have wrinkles or sun damage and use the products they are pushing on customers, and not some prepubescent girl with perfect skin. I told her I am already using products and don't want to mix anything. She claimed it was all safe, and just kept putting this cream which began to feel warm on my skin.

It was suppose to lift my skin. She just kept putting it on, even doing my neck, she just wouldn't stop. When she finally wiped it off, she handed me the mirror and then began taking my photo for before and after shots. I never agreed to that.

She then said Madonna and many famous people use this diamond facial product. The price for a years worth, was $9300! I said I would not be purchasing that. She then asked me to keep a secret and said she would throw in a few other products if I paid $3100 for the product and referred all my friends to her.

In my mind I was just thinking of a way to get out of there. Finally she asked how I would be paying for it, and I said I would need to go to the bank first. She then asked me to leave a $300 deposit on my credit card and I refused. These are the same people (from Israel) who used to try and get you to try the Dead Sea products.

Same sales pitch, but now they want a small fortune. I finally left and never went back..Avoid them at all costs.

Forever Flawless's reply to:

Forever Flawless - Burned and swollen

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#699599 Review #699599 is a subjective opinion of poster.
Product
Forever Flawless Cream
Reason of review
Bad quality

I was in UTC Mall in Sarasota and pushy sales girl talked my friend into letting her put the cream under her eye-I kept telling her no, I didn't want any-I did not sit down and did not want her to touch my face. While she told me to look at my friends face, she quickly put the cream under my eye-It immediately started to burn and I told her to take it off-she kept talking to my friend trying to get her to buy-If any place like this has to say"And if you buy it today you get a better deal" this is should be in a side show.

Needless-I got my friend out of there and under my eye is still burning and swollen today.

Someone will sue them and that will stop this. I'm shocked that UTC Mall will let them rent a place there since it's such a nice mall.

Forever Flawless's reply to:

Forever Flawless - Cream Review from San Antonio, Texas

Sorry to hear about your experience. Independent Store location. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#632897 Review #632897 is a subjective opinion of poster.
Product
Forever Flawless Cream
Reason of review
Not as described/ advertised

Similar experience with the hard sell. When I said no thank you they started with the car sales routine of needing to speak with their manager to get me a better deal.

And even tried to sell me a torn box for about 10 percent of original price. I can smell a scam. Then they got rude that I didn't purchase anything. The low end creme they put on my eyes to make my circles go away is nothing more than a concealer that wiped off later.

ScAm.

Stay away from the San antonio locations.

1 comment
Anonymous
#1081604

Other locations are also scams.