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Forever Flawless's reply to:

Forever Flawless - Cream Review from Los Angeles, California

We have reached out to the customer via email, as it is the only point of contact provided, to see if we might be able to assist with opening the lines of communication with the ownership team of the privately owned and operated Glendale Galleria store location.

No reply has been received from the customer.
Review
#950566 Review #950566 is a subjective opinion of poster.
Product
Forever Flawless Cream
Reason of review
Bad quality

This product is sh*%#-... Im so embarassed of spending so much money on a trashy product.

I woulda felt better burning the money i spent than having two *** ladies laughing on my back for ripping me off...

The lady very insisting pulled my hand to sit on a chair at the Glendale Galleria mall in LA, tried some skin peal on my wrist and compaired with the other. I dont know how i fell for it but she convinced me to buy two creams, the pealing one and the moisturizing ( i wont say how much i spent, its crazy and embarrassing) i never had pimples on my face or suffered any imperfections, after trying these trashy products in that same moment a bunch of itchy pimples started coming out. Then saw the receipt that said no refund which i wasnt informed of.

For anyone who is investigating before purchase DONT GET FOOLED, ITS TRASH, IT DOESNT WORK!!!! Get yourself some bomb shoes and a elegant diner with your wife and kids if you have any...

Testimonial

Forever Flawless is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

As an esthetician by trade, I am always excited to show beautiful women / clients and friends, products that truly emphasize their beauty! Women need to see results! Let's face it! We spend thousands of dollars trying to find that product that will make us feel young...
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Review
#922748 Review #922748 is a subjective opinion of poster.
Product
Forever Flawless Cream
Reason of review
Good quality
Forever Flawless's reply to:

Forever Flawless is a Scam

Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#913083 Review #913083 is a subjective opinion of poster.
Product
Forever Flawless Cream
Reason of review
Bad quality
Tags
  • Santa Monica Promenade

I wish there was a no star option or negative stars! I am a former Consumer Protection Prosecutor and this place appears to be a total scam to me.

I hope they are taken down before they steal thousands of dollars per customer for a gimmick. I was lured in by a sales lady who used the oldest tricks in the book - free sample, compliments about my looks, and then "Oh you are so lucky, our finest assistant will apply this miracle wrinkle cure to your eyes, which are the only place you show any signs of aging!" Then they literally put this cream that is like tingly glue under ONE eye and say "doesn't that look so much better!" so you have this glue under one eye and your skin is stretched out and of course it looks different - And to get the other eye to look the same? That will be $1,500! I walked out immediately and couldn't wait to get home to wash it off, but before I got home, the gel/glue crusted up into some flakey white irritating residue under my eye.

It felt to good to wash it off! I hope these scammers are chased off the Promenade soon. They are so pushy and disreputable!

I fear for some older folks getting scammed to the tune of $1,500 a bottle for some glue! #ConsumerFraud

Forever Flawless's reply to:

Forever Flawless in Gilbert, Arizona - Very expensive and no instruction on product

Independent Multi-line Reseller that carries multiple brands. Matter must be resolved by the ownership team of that establishment. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

Review
#902942 Review #902942 is a subjective opinion of poster.
Product
Forever Flawless Cream
Reason of review
Not as described/ advertised

I went to the Kiosk to buy Lioness products and was talked into buying other products they were selling. They were represented to be made by Lioness.

I did not understand how to use the products after I was sent two different vague emails with instructions. So I called Lioness customer service to get further instruction just to find out they were not even their products. It was very high pressure sales situation. I don't know if the product is any good but feel very uneasy because of the way the whole situation was handled.

I cannot find but one positive review on this product line. I want to return for Lioness products.

Testimonial

Forever Flawless is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Forever Flawless - Effective products for a Flawless skin

I am here now a few days at the beach and feel so thankful for the Forever Flawless products I brought with me. I got them in Atlanta a few months back and used every now and then but now when my skin needs a boost of hydration their AM and PM moisturizers are super effective, rich, and make my skin radiant and hydrated. When this vacation is done I will be back at the store for more Naomi S
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Review
#1018637 Review #1018637 is a subjective opinion of poster.
Product
Forever Flawless Cream
Reason of review
Good quality
Testimonial

Forever Flawless is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

I put it on thinly every night and love how my skin feels...Best of all No More bumps. After a few weeks, they are gone and I am thrilled. I don't usually brag on skincare product I use but I am bragging on my Forever Flawless White Diamond Night Cream. Thank you....
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Review
#922747 Review #922747 is a subjective opinion of poster.
Product
Forever Flawless Cream
Reason of review
Good quality
Forever Flawless's reply to:

Forever Flawless in Toronto, Ontario - Very pushy staff, carefully rehearsed salespitch

Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#851995 Review #851995 is a subjective opinion of poster.
Product
Forever Flawless Cream
Cons
  • Ff is a scam
  • Cost
Reason of review
Product is a scam
Preferred solution
I didn't actually buy the product, as it was clearly a scam
Tags
  • false information given
  • Diamond Infused Skin Care

As soon as the saleslady called out to me and came racing over, I knew where it was all heading but I was curious and had lots of time on my hands so I decided why not, knowing I wouldn't purchase anything. She began *** about her miracle product and wanted to show me how much better it was than standard hand creams. She proceeded to use a tube of regular cream, adding some to my arm and lightly trying to rub it in, all the while counting to 10 with each rub and showing me how "unabsorbent" the regular cream was. I played along and then she proceeded to move on to Forever Flawless cream, which she massaged onto my other arm, pressing firmly and, once again, starting to count, only getting to 7 this time before the cream was absorbed. Funny how I was able to replicate exactly what she did when I got home, using the SAME cream both times. She seemed to assume I'd be too *** to know the difference between lightly attempted to rub on hand lotion, vs firmly massaging it on.

She offered me her special deal, just for me, because she loved the product so much and knew I would be hooked and she wanted to share a special deal, just for me. When I was recently in Turkey, I saw similar sales tactic when shopping the markets! She gushed about the face cream and how amazing it was and about hwo I'd enver want to try anything else.

I told her that I wasn't interested at this point and she immediately ran off to "consult" with her manager and see if she could get me an even better deal, which of course he agreed to. It still came to something like $200 for just the facial cream, and if I got the hand cream, I could have it for $100 more, or something like that.

This product is so obviously a scam and the girl was so pushy and condescending about my normal care routine that I actually thought about going to the mall manager and filing a complaint about Flawless Diamonds' shoddy business practices. The store only lasted a few months at the mall, anyway, as it's one of the nicer malls in town and I'm sure there were many others who were as turned off as I was.

Actually, I found it to be more amusing than anything, how hard she was trying to convince me her product was a miracle and how much I'd love it. She should have become an actress!

Forever Flawless's reply to:

Forever Flawless Cream Review from Julian, California

Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#840321 Review #840321 is a subjective opinion of poster.
Product
Forever Flawless Cream
Reason of review
Pricing issue

This is one of the biggest scams there is. They sell theyre products under different names.they grap you when walking by.

Its all rehearsed total ***. They pressured my daughter into buying a cream. Told her it was $43. Which was alot of money for her.

She got her bank statement and the charge was $430.00. She called them, and they said "well you signed for it". They should be run out of every mall, store, or wherever they pull off their fradulant, deceptive stealing of innocent victims.

No telling who the mastermind behind all this fraud is. But he should be wearing an orange jumpsuit.

Forever Flawless's reply to:

Forever Flawless Customer Service

We are happy to hear that the ownership team was able to get you taken care of. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#819967 Review #819967 is a subjective opinion of poster.
Product
Forever Flawless Cream
Pros
  • After sales service
Cons
  • Extremely too much pressure
Reason of review
Good customer service

I was lured into the store in Third Street Santa Monica and given very hard sell by Marlies, my credit card was also taken to the counter so I did not see anything about no refunds, if there was anything there! I was given a free!!! facial which was nothing like a facial !!! just cream applied and steam directed on my face, I wrote and complained to Marlies

I was contacted by Sharon Morgan of Customer Services when I complained about a facial and pushy sales people, she dealt with my issues promptly, politely and was very helpful. I was very happy with the way she dealt with every step of our communications, swiftly and efficiently, I was also very pleased with the outcome, being offered a full refund without any problem. I have nothing but praise for the Customer Service Department and Sharon Morgan in particular.

Jean Myers

Forever Flawless's reply to:

Forever Flawless skin care is a SCAM

Matter forwarded to independent locations customer care manager. Resolved -The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

Review
#790186 Review #790186 is a subjective opinion of poster.
Product
Forever Flawless Cream
Reason of review
Not as described/ advertised

My friend and I bought the Forever Flawless products on 9/6/15, after hearing that we were getting a big discount and would get a VIP card for $1894.72, which allows us to get free refills for a year. The card has it engraved ‘Free Refills for 1 year’.

For purchasing the product we would also get 3 free facials and one neck treatment for free. During the time I used their products; neither the products nor the facials did any good. When I went for a refill of the night cream, Marta gave me a substitute product of the night cream. This is a scam.

On 10/10/15, when I went for the 2nd facial Marta sold me the Neck product for $427.24, BOGO . I took it back on 10/12/15, Marta and her boss refused to refund my money. The last time, I went back for the neck treatment, Marta tried to sell me more products like the laser flash light for a discounted price of $1700 because I had the VIP card. I refused to buy the laser flash light.

Martha got furious and said, “I will not give you any more free refills and you should not come to this store anymore”. They do not stick to their word. This is fraud. I texted Marta, that I will return all the unopened products.

She replied, “Come tomorrow at 5:30 pm.” When I took all the products and went to the store, she would not come out to see me. Her manager did. I explained the problem to him.

He was very disrespectful and started yelling at me, “you used half of the products and do not have any shame to come back to the store for a refill and refund”. I walked out of the store advising them that I will complain to the BBB.