Reply by Forever Flawless

Your visit was to an Independent Store location that simply carries our brand of product. Pricing is set by the owenrs of the various locales and may vary. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
San Antonio, Texas
Price Affordability
Product or Service Quality
Value for money
1 comment

I was walking through a mall in San Antonio while waiting for a hair appointment. The FF sales rep literally grabbed me by the arm and took me into the store.

She demo'd the microdermabrasion product on the inside of my arm. I tried several times to walk out telling the salesperson I would think about it. She kept pushing different "deals". All my instincts were telling me to get out of there, but I honestly began to feel like I was going to be able to leave until I bought something.

The whole thing was very high-pressure. I spent $130 on the "diamond infused facial peeling gel." She "threw in" the moisturizer cream. Then she told me to come back in a month and she would do something with my eyes! (I am 60 years old and admittedly have a wrinkle or two, but REALLY, what a thing to say!) I practically ran out of the store.

When I got home I noticed the receipt said no returns. Believe me I was already thinking about taking it back. No where was this policy posted in the store, and the salesperson definitely did not mention it. Ultimately I tried the product on my face using it as directed.

Number one, it is almost impossible to get the stuff off if you have any fine hair anywhere on your face. I tried everything I could think of. It literally took days before I could no longer see pieces of this stuff hanging off my face. Secondly, for several days I felt like there were tiny pieces of glass in my skin if I rubbed it.

Thirdly, I could not see any positive effects at all. As for the "free" moisturizer, it is gritty and difficult to rub in. It did not feel pleasant at all and there certainly doesn't seem to be anything special about it. I doubt seriously if I would even use it as a hand cream.

Is FF a scam? I certainly think it is. If the products were actually any good they would not have to pressure people so hard to buy them and they would offer a money-back guarantee. I lost $130 I could ill-afford, but I am grateful I did not get scammed out of thousands of dollars the way some others have.

Stay away! If approached keep right on moving.

Product or Service Mentioned: Forever Flawless Peeling Gel.

Reason of review: Bad quality.

Monetary Loss: $130.

Preferred solution: Full refund.

I didn't like: Return policy, Definately the cost, Pressure to buy.

  • Customer Scam
Do You Have Something To Say ?
Write a review


Everett, Washington, United States #999167

Thanks for the review-wish I had seen it before buying-that *** exfoliate clung to the little baby hairs on my cheeks and I had to actually shave my face to get it off! I spent $360 on the blue diamond eye serum and eye cream and she threw in the exfoliator. What a waste.


Forever Flawless Products and Services Reviews