Reply by Forever Flawless

Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Author's
Duluth, Georgia
0 comments

I was walking in the mall and got pulled into Forever Flawless store. The guy tried the face peel on my hand and showed how quickly the cream can absorb into my skin. He also polished my nail...etc. I didn't realize how many things the guy tried to show me but I was feeling overwhelmed. Overall the sale's pressure and tactics were very aggressive.

He said the nail set is life time guaranty and is only $159. The face peel is $179...etc. I was ready to leave and he told me he will give me a business card. He led me to the computer and he started talking about other things. I wasn't really interested and then he said he can offer me buy one get one free for the nail set. I have never bothered with my nails and said no. He then said, " Can you keep a secret?" I rolled my eyes and just asked what. He said if I don't tell anyone about what he offered me, then he will only charge the manager's special for the face peel, which is $60 (Oops, I let the secret out). So, I ended up with an impulse buy of the $60 peel.

Strangest thing is that I don't even know why I got sucked into it. After I get home, I researched online & read about 100 negative reviews. I felt unsettled and uneasy, so I tried to call Forever Flawless the next day but phone number is not on receipt. I also could not find the store's number on the internet or on mall of GA's website. I bet the store intentionally did that to avoid all complaints. Anyway, PLEASE DO NOT ACCEPT OR EVEN LOOK AT THEM WHEN THEY HAND YOU A SAMPLE. DO NOT BOTHER TO TALK TO THEM. Even if the product truly works, I don't like their sales method and return policy. After reading how many people lost hundreds or thousands of dollars, I don't know if I should consider myself lucky that I only lost $63.60 (include tax)?

Review about: Forever Flawless Cream.

Reason of review: Pricing issue.

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