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Forever Flawless's reply to:

Forever Flawless review in Livermore-Pleasanton, California: This Company is a total scam with no ethics!

Thank you for your feedback and contact. We are the manufacturer and distributor of the Forever Flawless brand of products and sincerely understand your concern with this particular location. Each location is an independently owned and operated, 3rd party business. We would need to refer you to this location for any refunds, exchanges or services promised. Our management team will be in contact with this particular location regarding your experience and do not want this situation to shine poorly against our brand.
If you would like to contact us directly, please call us at 470-545-3577 Customer Service

Thank you,

Customer Service Team
Forever Flawless LLC.
Review
#1573818 Review #1573818 is a subjective opinion of poster.
Cons
  • Sales rep is a liar
  • Awful ethics
  • Pressure from sales staff
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1600
Preferred solution
Full refund
Tags
  • false information from company
  • Abusive Salesperson

My cousin who does not speak English and is disabled due to a blood hemorrhage she had last year was at the Stoneridge Mall last Tuesday 5pm. The sellers of this store are super pushy and sneaky.

Somehow they managed to throw some Spanish and lied about he price and promotions of their product. She got confused and ended-up buying $1,600 USD in their products. 10 minutes later a friend of my cousin tried to help her to return the products explaining to the manager of the store that my cousin could not understand or speak English and is disabled. The manager however, pointed out the receipts have a "Non refund" policy printed on their receipts.

The manager refused to refund her anything even after her friend explained the situation.

I went by the mall store yesterday and explained to them that my cousin is disabled and does not even have a job.

She basically made a very expensive mistake, but they refused to listed and refund anything again. I will have to call the credit card and help her put a fraud/dispute directly with the bank.

I am very disappointed about the ethics of this business and really wished this kind of business were not even in the market.

Hello Christy, Thank you for your feedback. We truly apologize for any poor experience with any of the retail locations. Each location is an independently owned and operated, 3rd party business. Can you please tell me which location you purchased from so we address...
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Review
#1489709 Review #1489709 is a subjective opinion of poster.
Forever Flawless's reply to:

Forever Flawless - Cream Review from Los Angeles, California

We have reached out to the customer via email, as it is the only point of contact provided, to see if we might be able to assist with opening the lines of communication with the ownership team of the privately owned and operated Glendale Galleria store location.

No reply has been received from the customer.
Review
#950566 Review #950566 is a subjective opinion of poster.
Reason of review
Bad quality

This product is sh*%#-... Im so embarassed of spending so much money on a trashy product.

I woulda felt better burning the money i spent than having two *** ladies laughing on my back for ripping me off...

The lady very insisting pulled my hand to sit on a chair at the Glendale Galleria mall in LA, tried some skin peal on my wrist and compaired with the other. I dont know how i fell for it but she convinced me to buy two creams, the pealing one and the moisturizing ( i wont say how much i spent, its crazy and embarrassing) i never had pimples on my face or suffered any imperfections, after trying these trashy products in that same moment a bunch of itchy pimples started coming out. Then saw the receipt that said no refund which i wasnt informed of.

For anyone who is investigating before purchase DONT GET FOOLED, ITS TRASH, IT DOESNT WORK!!!! Get yourself some bomb shoes and a elegant diner with your wife and kids if you have any...

Forever Flawless's reply to:

Forever Flawless is a Scam

Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#913083 Review #913083 is a subjective opinion of poster.
Reason of review
Bad quality
Tags
  • Santa Monica Promenade

I wish there was a no star option or negative stars! I am a former Consumer Protection Prosecutor and this place appears to be a total scam to me.

I hope they are taken down before they steal thousands of dollars per customer for a gimmick. I was lured in by a sales lady who used the oldest tricks in the book - free sample, compliments about my looks, and then "Oh you are so lucky, our finest assistant will apply this miracle wrinkle cure to your eyes, which are the only place you show any signs of aging!" Then they literally put this cream that is like tingly glue under ONE eye and say "doesn't that look so much better!" so you have this glue under one eye and your skin is stretched out and of course it looks different - And to get the other eye to look the same? That will be $1,500! I walked out immediately and couldn't wait to get home to wash it off, but before I got home, the gel/glue crusted up into some flakey white irritating residue under my eye.

It felt to good to wash it off! I hope these scammers are chased off the Promenade soon. They are so pushy and disreputable!

I fear for some older folks getting scammed to the tune of $1,500 a bottle for some glue! #ConsumerFraud

Forever Flawless's reply to:

Forever Flawless are thieves!!

Matter forwarded to independent locations customer care manager for review. The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#913037 Review #913037 is a subjective opinion of poster.
Cons
  • Entire experience and products
  • Any part of this
  • Product at home did not perform like one in the store
Reason of review
fraudulent charges
Loss
$250000
Preferred solution
Full refund
Tags
  • Ee forever Fraudulent

I was had by this crooked company of gypsies . They lured me in with false promises and took my credit card to the tune of $250,000 in one month!!!!

I am in the process of trying to recover from fraudulent actions. A woman from San Diego made believe that she was my friend by sending a limo to my house to pick me up after I had purchased 28,000 worth of this diamond infused product.

when I didn't come to her, she came to me to take my money. I am so embarrassed she took everything and maxed out my American Express without my authorization.

Forever Flawless's reply to:

Forever Flawless - Review in Cosmetics and Toiletries category from Los Angeles, California

Sorry to hear about your experience with that independent location. We have shared your information with the owenrship of that privately owned shop. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

Review
#910255 Review #910255 is a subjective opinion of poster.
Reason of review
Poor customer service

I let the girl at the store in Vegas apply. To my surprise she only did one eye!

She said come back in 4 hours to get the other. It was awful! It crusted on my eye so badly... Felt like glue...

I could not get to the restroom quick enough to wash it off! Then there I was at the casino with one eye normal and the other looked like I had been punched.

Thanks a lot for the experience that reminds me to always walk away from someone who approaches you and promises the moon!!

Forever Flawless's reply to:

Forever Flawless review in Vista, California: Ditto for La Jolla

Return policies are in place at all independent location. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#898192 Review #898192 is a subjective opinion of poster.
Reason of review
Pricing issue

I had the same experience as here recounted so many times. Real scamsters, but very insistent. The price changed ever 5 minutes, and, of course, you will never get this deal again....

Diamonds, now gold in cosmetics? What is the evidence? No one reveals the actual contents-- I asked if there is retin-A in these items and no one knew. In fact, no one knew anything but pushy sales tactics.

I was offered a facial "for free" and when I returned a week later, it was the same salesman who merely applied the same product, then another one, and tried to tell me that actually, I needed the second one, of course many times more expensive. Not even a massage. It was just like in the store chair, only lying down in a tiny dark closet behind the main room.

To get out of the store, I had to purchase a bag full of products. It is true that some puff up your skin, but is it safe over time? The facial peel gel stuck to the tiny hairs on my face and were very difficult to remove. AVOID!

Forever Flawless's reply to:

Forever Flawless review in San Diego, California: Flawed

Independent Store location. Ownership team has been updated about the experience. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#880489 Review #880489 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

The products are highly over-priced and basically worthless. A total snake oil carnival scam.

A cheap and easy form of hydration is to wash your face at night with warm water and use a bit of Vaseline. This was what Elizabeth Taylor always recommended.

The "flawless" exfoliating gel just dries on itself and produces what looks like shed skin. It's quite an illusion. I still had to wash my face to get the remainder of this grubby stuff off.

The store's marketing tactics are certainly flawless. All quite aggressive and well rehearsed. Did you get invited to come back for a free facial?

Do yourself a favor and steer clear of this racket.

Forever Flawless's reply to:

Forever Flawless - Instant Wrinkle Eraser Cream Review from San Diego, California

Independent Store location. Ownership team has been updated about the experience at their store location - The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#871989 Review #871989 is a subjective opinion of poster.

A rating was requested after I posted the review from San Diego, I gave all one stars because there weren't any ratings for negative 5 rating, or zero.

Contact Forever Flawless Customer Service

Website:
Mailing Address:
4285 Wagon Trail
Las Vegas, Nevada 89118
United States
All Forever Flawless Contacts
Forever Flawless's reply to:

Forever Flawless Sales Representative Review from San Diego, California

Thank you for giving our brand a try and happy that you found a product that is a good fit for your personal skincare goals. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#871988 Review #871988 is a subjective opinion of poster.
Reason of review
Poor customer service

San Diego /Escondido Mall, products are extremely over priced, no results at all. Pushy so called top sales person who promises she will walk you through using the product for a year.

She asks you to email her but all emails go to a cloud. Offers a year of free facials that you must tip the facial girl. A total scam with no change. There is a sister company with same products in Las Vegas, different label about 10.00 cheaper.

When I told the sales person I have already tried FF, she offered me a discount. I told her I know its a scam and an inferior product.

NOT WORTH ONE CENT. ALL WOMEN SHOULD AVOID FOREVER FLAWLESS and Sister company!!

I now use Dr Perricone products with great results.