Reply by Forever Flawless

Thank you for your contact. We are the manufacturer and distributor of Forever Flawless, Oceane and Sericin Plus. Each location is an independently owned and operated, 3rd party business. We do not franchise. Any requests for refunds, free product or services would need to be performed by the establishment where the products were purchased. We apologize for any negative experience with this locations and don't want it to shine poorly against our brand.
Independence, Missouri

Help. Called and said you’re closed however it’s Friday 1130 eastern time. You don’t want me to post a photo

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