Reply by Forever Flawless

Matter resolved by the Independent resllers at that private location. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

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Under alot of pressure I purchased almost $1,000,00 worth of products in the San Antonio Tx mall on 8/15/2016.I am a flight attendant and live in Michigan.

The salesmen were hard to understand, and didn't take no for an answer. The products I came home with did not deliver like the products they used on my face. When I got home on 8/19/2016 I discovered the sales receipts were not in the bags with my products. I got on the website called and was informed I had to take it up with the individual store of purchase.

So I called the # on the free facial coupon and it was a personal cell phone of 1 of the salesmen. He answered hello so I told him I would like my receipts emailed to me . It took along time for him to get my email address correct then never emailed them to me. Returns cannot be made without the original receipt and he now refuses to answer his phone.

I was told the first products I bought would last 1 yr and the second 2 yrs. When I took everything out of the boxes, there is no way. I'll be lucky if the last 6 mos. I have contacted my credit card company because I do not trust this company to return my $ if i return the products.

It is a huge scam and the products do not deliver the results you are told.Beware beware!!

Review about: Forever Flawless Sales Representative.

Reason of review: Return, Exchange or Cancellation Policy.

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Comments

taralh11
Colorado Springs, Colorado, United States #1202744

Same thing happened to me at Park Meadows Mall in Lone Tree, CO on 08/09/16.The products did not tighten my skin at all like the ones they applied at the store.

The receipt stated no returns so I am not sure what else to do.Let me know if you find a solution.

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