Forever Flawless's reply to:

I Was Called A Liar by a Sales Associate

We would like to sincerely apologize for your experience at a retail location that sells Forever Flawless products however, we are the manufacturer/distributor of Forever Flawless and not the retail location where you made your purchase. I have forwarded this information on to our management team to reach out to this location regarding your complaint.

ID
#1349360 Review #1349360 is a subjective opinion of poster.

I went to the North Shore Mall in Peabody, MA to do some quick shopping and happened upon the store while I was walking by. I wanted a quick sample of a lotion to try and ended up doing a demo.

I really enjoyed the service but it wasn’t in my budget to purchase. I let the sales person, Amily, know that I couldn’t afford it and it wasn’t in my budget and I would have to talk with my significant other before spending a large amount of money on a whim. She then said, “I don’t like liars. It’s easier to tell the truth.” As I walked away, she kept repeating herself, to make me feel bad about myself when in reality I couldn’t afford to purchase the $70 product.

How could you talk to a person like that? At least treat me like a human being..

Forever Flawless's reply to:

Lied to by management

Since each location is an indpendenlty owned and operated, 3rd party business, that owner may own other retail stores such as "Revelation" which we do not supply. We are truly sorry for your unpleasant experience with this retailer and do not want this to shine poorly upon our brand.
ID
#967407 Review #967407 is a subjective opinion of poster.
Reason of review
Paid $6500.00 and only received partial service
Loss
$6500

Bought the vip package which includes products, masks, and 1 year of Farr facials. I told them that I'm only on Long Island 4 months of the year.

They assured me that when I returned to florida I could continue facials in there other store in palm beach named "Revelation". I was given Chens phone number(an owner) so he could set me up. Upon calling him he tells me I can only use VIP gold membership in NY (Walt Whitman) Oceane. He set I could pay and use Florida store.

He lied, won't denie it but won't honor their sale to me. They are very, very shady and I would be Leary about dealing with them.

Forever Flawless's reply to:

Forever Flawless Sample Review from Singapore, Singapore

Matter resolved by the Independent resellers at that private location. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

ID
#802531 Review #802531 is a subjective opinion of poster.
Reason of review
Bad quality

I had the experience with this brand at a mall in Singapore. I was walking by the store and a salewoman gave me the little samples then she said she saw some problems on my facial skin, she had something which could solve it all then she pulled me in.

What happened after that was like everyone else here. Pushily suggesting and adding more products and giving promotion blah blah blah. I couldnt help but spending most of the money I had ( I was leaving SG the day after that) to get out. I was in quite a hurry.

And partly because the facial peel seemed effective. My skin did get brighter and smoother and cooler after I tried the product. I paid 100SGD for it then I left. After a few mins my face started to get itchy, I came back to return the product.

The salewoman was really nice tho. She accepted it, she gave me back my money and even helped me clean my face. Eventually she said sorry to me.

After seaching online for the product I found this website.

Now I dont know wheter my face got itchy is lucky or unlucky haha.

But I'm sure that I was lucky to meet a kind saleswoman.

Forever Flawless's reply to:

"you're beautiful but..."

Sorry to hear about your experience. Independent Store location. Ownership team has been updated about the experience at their store location with their staff. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

ID
#769840 Review #769840 is a subjective opinion of poster.
Cons
  • Too much pressure
Reason of review
Poor customer service

1.) I was walking along the street when this rep gave me a sample on my hand and quickly dragged me into their store. She would compliment on how beautiful I looked and then recommend products as if I needed them to fix up my face. The samples were good but the products I use at home are just as good. Nothing WOW.

2.) Since I have never heard of this brand, I told the rep I wanted to do some research on the brand/products first before spending any money on them. After that, she handed me a booklet of "research" which only included celebrity reviews. That is NOT research, people. She told me the ingredients of their products were all natural so I requested to see the list. When I asked about some of the ingredients, she avoided answering them but told me about the ingredients that were natural. Come on rep, I'm not dumb. So I went home and looked for the ingredients, and found there is actually a chemical preservative in the product. Not impressed.

3.) I did not like the way she was pressuring me into buying the products because she told me it was her last day and so the "last" customer of the day would get a promotion etc. (We all know that is not true?). She kept showing me all these promotions, like buy a peeling gel and get a moisturizer for free, or some student promotion, and kept lowering the price (from $199 to $59). The rep was VERY unprofessional as she opened the cashier and showed me sale receipts of $1,000 - $5,000. I did not understand why she did that, or why she thought showing me those would convince me in believing in their products? Like I should buy their products because other people are willing to spend so much money on it, so therefore, it must be a good product? That was a big turn off.

Forever Flawless's reply to:

Forever Flawless Staff Review from Singapore, Singapore

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#717894 Review #717894 is a subjective opinion of poster.
Reason of review
Poor customer service

Sales representer was too convicing and pressured us very much to buy

Forever Flawless's reply to:

Forever Flawless Facial Peel Review from Waterford, Connecticut

We are sorry to hear about your experience. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST. We will be happy to assist you.
ID
#688009 Review #688009 is a subjective opinion of poster.
Reason of review
Bad quality

Bought the set in San Diego. When I use the facial scrub I get all little balked stuck in my facial hair and get get them out for days ?

Any one else have this issue ?

1 comment
Anonymous
#1033436

Yes! Just bought some items from the store in Columbia MD.

I used the exfoliant this morning and it left the little sticky balls on my face. I have scrubbed my face with hot water & soap for 20 minutes and it won't come off! I called the store and no answer...

How did you get it off? I will be going back to the store to complain.

Contact Forever Flawless Customer Service

Website:
Add website
Mailing Address:
4285 Wagon Trail
Las Vegas, Nevada 89118
United States
Phone:
(470) 545-3577
Contact Forever Flawless Customer Service

Latest Question

What is your SATISFACTION GUARANTEED program?

Forever Flawless Questions