Forever Flawless's reply to:

Forever Flawless - Ditto for La Jolla

Return policies are in place at all independent location. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#898192 Review #898192 is a subjective opinion of poster.
Reason of review
Pricing issue

I had the same experience as here recounted so many times. Real scamsters, but very insistent. The price changed ever 5 minutes, and, of course, you will never get this deal again....

Diamonds, now gold in cosmetics? What is the evidence? No one reveals the actual contents-- I asked if there is retin-A in these items and no one knew. In fact, no one knew anything but pushy sales tactics.

I was offered a facial "for free" and when I returned a week later, it was the same salesman who merely applied the same product, then another one, and tried to tell me that actually, I needed the second one, of course many times more expensive. Not even a massage. It was just like in the store chair, only lying down in a tiny dark closet behind the main room.

To get out of the store, I had to purchase a bag full of products. It is true that some puff up your skin, but is it safe over time? The facial peel gel stuck to the tiny hairs on my face and were very difficult to remove. AVOID!

1 comment
Anonymous
#1198987

The sales person didn't tell me about no refund policy till after I bought. Then refused to refund before I even walked out.

He kept saying policy is on the receipt. It's too late by that time.

Forever Flawless's reply to:

Forever Flawless - Hard Pressure sales - similiar to buying a car or timeshare presentation

Your visit was to an Independent Store location that simply carries our brand of product. Pricing is set by the owenrs of the various locales and may vary. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#897903 Review #897903 is a subjective opinion of poster.
Pros
  • Products
Cons
  • Price or high pressure sales
Reason of review
High pressure sales
Preferred solution
Let the company propose a solution

BUYER BEWARE OF FOREVER FLAWLESS! I was offered a free facial, so, of course, I took advantage of it. I do think that my face looked better immediately afterwards. It was obvious that there were some ingredients that plumped up my skin because it minimized my forehead wrinkles and the wrinkles/indents that frame my mouth.

After the facial, the hard sale kicked in. I have to say that it was worst than buying a car or going to a timeshare presentation (well maybe not that bad ;)). The pressure was intense and as we got up to leave, he would say wait, wait let me see what I could do, then come in with a lower price. The price started at $4500 and by the time we finished it was done to $1800 with some other products thrown in. The purchase is a final sale and products are non-refundable after leaving the store.

Knowing how much a year's supply of good facial products are, knowing that we need to do what we can on a regular basis to keep our skin looking great, if the sales push wasn't so hard and the price wasn't negotiable and was below $1,000. I probably would have purchased it. I believe they would do much better to have a reasonable price for their products and sell it to everyone for the same price, instead of looking for a sucker.

A few things to note: I am informed on products and what goes into a good skin care regime. He was very surprised at what I knew. For example, he claimed the product would sink down to the bottom layer of skin and worked from there. I had to point out to him that the law for all skin products in the USA was that it could only go down so many layers - so how could they sell a product that went down to the bottom layer? He was shocked that I knew this and tried to talk his way out of it. This was one of many fabrications and/or claims that he made.

I am not going to spend that amount of money on anything - even after trying it, without knowing more about the product. His deal expired if I walked out the door. Why is that? I have psoriasis and I am not about to purchase a product that I can't return if it triggers my psoriasis (he said he would give me a handwritten refund agreement if it activated my psoriasis - ***). I also have never heard that diamonds and gold benefit the skin - it's just a marketing ploy that will satisfy those looking for something fancy and what girl doesn't love diamonds and gold or to be like a Kardashian? I also wanted to know what the active ingredients were - and he did not provide that to me. I didn't even get to see the label of ingredients (how much gold or diamonds were in there - were they the last ingredient on the list (probably).

In summary, if you are approached by an employee of Forever Flawless and don't have thousands to drop on one year of skin care products (only the 3 step mask system), I would steer clear.

Forever Flawless's reply to:

Forever Flawless Sales Representative Review from Woburn, Massachusetts

Independent Store location. Ownership team has been updated about the experience.The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

ID
#897551 Review #897551 is a subjective opinion of poster.
Reason of review
Poor customer service

My mom and I were waking in the Braintree mall and one of the forever flawless kiosk workers literially stopped us and escorted my mom to a chair with out saying a word. He asked for my name I said Margaret (it's not) then he said "watch this".

He applied a product under my moms eyes and her eye bags lifted almost instantly. I replied with "that's cool" and my mom looked in a mirror. She liked the results. Mistakenly she said that to the man.

He then pressured her into buying the product and then pressured her into going to their main studio up stairs (he escorted is there too). Once we were three another man came out of the back and placed my mom in a chair. Few words were exchanged and eventually my mom looked in the mirror. THERE WAS 600% no difference in her face.

He then did the whole process again and STILL NO DIFFERENCE. He then tried pressuring my mom into buying the products he used on her (A TOTAL OF 2,000$).

That's when she FINALLY put her foot down. 30 minutes later and she's still arguing with the maneger about walking out of the store empty handed.

Forever Flawless's reply to:

Forever Flawless - Review in Cosmetics and Toiletries category from Tel Aviv, Tel Aviv

Happy to hear you have enjoyed your Forever Flawless Experience. Thank you for choosing our brand! For any questions regarding the products we may be reached at (470) 545-3577
ID
#895088 Review #895088 is a subjective opinion of poster.
Reason of review
Good quality

I have tried several different cosmetics products, however, the best results are with Forever Flawless

Forever Flawless's reply to:

Forever Flawless - Scam

Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#895053 Review #895053 is a subjective opinion of poster.
Cons
  • Pushy sales person
Loss
$200
Preferred solution
Let the company propose a solution

My husband and i went to Vegas and tried these products. It seemed to make a difference to my face so spent $200.00 US.

The 2 boxes were closed so I didn't want to open them till I got home. When I opened the box of diamond infused facial peeling gel I found it was a used container that was empty. I am furious. The other container seemed ok.

I am sure I won't be able to get a refund especially the fact that I bought it from the Cosmopolitan Hotel in Las Vegas.

I feel I was scammed into buying it and now feel worse that I paid for an empty container. I am very angry.

Forever Flawless's reply to:

Forever Flawless Deceptive Sales Practices

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#895021 Review #895021 is a subjective opinion of poster.
Reason of review
Poor customer service, Bad quality, Order processing issue, Pricing issue, Damaged or defective, Problems with payment, Not as described
Loss
$650
Preferred solution
Full refund

I was approached by sales person Ellie in front of Forever Flawless store at North Shore Shopping Center in Peabody, MA. I went in and she proceeded to start applying products to my arm and then sat me down in a chair and starting to bring out products and apply them to my face.

She then started out with an outrageous price of 3495.00 for an array of products that she said I needed. I said in no way do I have that much money. She then removed products and brought out new ones and changed the price and products NUMEROUS times. I was confused and didn't know what was actually in the bag she was filling and removing from.

She asked for my credit card because I said I didn't know how much available I had left on it. Now she was at the register with my card and she came back with a bag and products with a receipt she said was in the bag. Another sales man came over and started talking to me with compliments while she was at the register to distract me. I was played I know after the fact.

She was charming and kept giving me compliments to throw me off guard and so was the other salesman David his name was. I didn't see the receipt till I got home because it was buried under my products. I attempting to get a refund for the $650.oo gold mask that is what is actually on my receipt. This is outrageous price and I was lied to and manipulated.

The product was not sealed from the time of sale either so I don't know if it was used on another person for one of their demonstrations. I did not use it because it was already opened when I got home. I want a full refund.

I have not contacted the store yet I wanted leverage before I do that so they don't try to manipulate me again. I also am going to speak to my lawyer about this to see what I can do legally if they do not refund me.

Forever Flawless's reply to:

Forever Flawless - Lotion Review from Haifa, Hefa

Thank you for choosing the Forever Flawless brand! We appreciate your patronage. Should you have any questions about usgae, regimens, or replenishing our customer service team may be reached at (470) 545-3577
ID
#894643 Review #894643 is a subjective opinion of poster.
Reason of review
Good quality

I have used the aftershave , and unlike the reviews before , this product is great!

Forever Flawless's reply to:

Forever Flawless - Pissed off customer

Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#892045 Review #892045 is a subjective opinion of poster.
Cons
  • Sales rep is a liar
  • Could not return unopened products
Reason of review
Problems with payment
Loss
$541
Preferred solution
Full refund

I purchased the products and by the time I got to my room I decided to return the items which was only 10 min. Later.

It was never disclosed to me that you can only get store credit at the time. He gave me a text on my phone stating the money would be returned to my Credit Card. I than returned the merchandise and I still got billed on my charge. I disputed the charge and the company had nerve to say they don't take back merchandise

Because they don't know where it was stored.

Well hello it was 10 minutes in the bag they gave me. The high pressure sales is also a problem. I know everyone needs a living but they are ridiculous.

I recommend the next you walk past these shops Run don't walk away. They have no integrity and they are dishonest.

Forever Flawless - Effective products for a Flawless skin

I am here now a few days at the beach and feel so thankful for the Forever Flawless products I brought with me. I got them in Atlanta a few months back and used every now and then but now when my skin needs a boost of hydration their AM and PM moisturizers are super effective, rich, and make my skin radiant and hydrated. When this vacation is done I will be back at the store for more Naomi S
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Testimonial

Forever Flawless is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1018637 Review #1018637 is a subjective opinion of poster.
Reason of review
Good quality
Forever Flawless's reply to:

Forever Flawless Review from North Andover, Massachusetts

Independent Store location. Ownership team has been updated about the experience.The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#890287 Review #890287 is a subjective opinion of poster.
Reason of review
Bad quality

I had a terrible experience the other day in the Natick MA store . I was lored into the store and before you knew it the seemingly friendly sales clerk began slathering products on me.

Both my friend and I explained that I have very serious allergies and asked if there were any colorings in the products . I was assured that the products are organic and that the bright orange product she was putting on me was from apricots ! Well my skin began to burn which I explained to her . My friend asked for an ingredient list we were told she didn't have one !

My friend asked for the box where she read that there were artificial chemicals and colorings in the product! This is serious I could have gone into anifilactic shock ! I ended up with hives on my face and arms where the product was applied !

I must have tried four times to leave and excuse myself but her high pressure approach just continued . I wouldn't buy your product !

1 comment
Anonymous
#1192790

Glad you are recovering. It's mind blowing, that these stores are still open in Malls all over the USA , Canada, and many Carribean Islands. It's the biggest scam going!!

Forever Flawless's reply to:

Forever Flawless - Terrible Experience

Independent Store location. Ownership team update about the experience & matter resolved directly with customer. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#890260 Review #890260 is a subjective opinion of poster.
Reason of review
Bad quality
Forever Flawless - Terrible Experience

Burned My Face and Eyes for Over 3 Weeks...They DO NOT Stand by there Products and They are Trained to Be The Biggest Scam Artists Out There...Told Me if I Wasn't Happy with the Product Within 30 Days They Would Refund My Money Back NO Questions Asked...I called them within the 30 Days and told them what happened to Me and they just Ignored Me...I Spent $700.00 and My Girlfriend Spent $2100.00...She also had a BAD Reaction.. STAY AWAY...They are BAD People and We bought from the Owners Son David in a Signature Store in Puerto Rico while on a Cruise...Still Trying to get Our Money Back...If Nothing Else I Just Want To Put These People OUT OF BUSINESS so they CAN'T take Advantage of Anybody Else...

2 comments
Tavian
#1195046

I was deceived by salesperson and charged wrongfully on my credit card. I was approached by sales person Ellie in front of Forever Flawless store at North Shore Shopping Center in Peabody, MA.

I went in and she proceeded to start applying products to my arm and then sat me down in a chair and starting to bring out products and apply them to my face. She then started out with an outrageous price of 3495.00 for an array of products that she said I needed. I said in no way do I have that much money. She then removed products and brought out new ones and changed the price and products NUMEROUS times.

I was confused and didn't know what was actually in the bag she was filling and removing from. She asked for my credit card because I said I didn't know how much available I had left on it. Now she was at the register with my card and she came back with a bag and products with a receipt she said was in the bag. Another sales man came over and started talking to me with compliments while she was at the register to distract me.

I was played I know after the fact. She was charming and kept giving me compliments to throw me off guard and so was the other salesman David his name was. I didn't see the receipt till I got home because it was buried under my products. I want a refund for the $650.oo gold mask that is what is actually on my receipt.

This is outrageous price and I was lied to and manipulated. The product was not sealed from the time of sale either so I don't know if it was used on another person for one of their demonstrations. I did not use it because it was already opened when I got home. I want a full refund.

I have not contacted the store yet I wanted leverage before I do that so they don't try to manipulate me again. I also am going to speak to my lawyer about this to see what I can do legally if they do not refund me.

Anonymous
#1193176

I think the same guy tried to scam me at park meadows mall in Colorado

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Forever Flawless's reply to:

I have been using Forever Flawless since October 2012. I absolutely love the products!

So happy to hear you are enjoying the products! Thank you for choosing the Forever Flawless brand! Should you have any questions at all reagrding the products our customer service team may be reached at (470) 545-3577
ID
#888832 Review #888832 is a subjective opinion of poster.
Pros
  • Sales rep seemed knowledgeabecos
Reason of review
Fast order processing

I have been using Forever Flawless since October 2012. I absolutely love the products! I use the face wash, toner, gel peel, eye serum, snake venom cream, am & pm facial lotion, multi-use lotion and the body scrub and lotion.

I have used many other products in the past and have never had the results I have gotten from FF. Friends & family have complimented on my healthy looking skin. I love Forever Flawless products and will NEVER use any other facial products!

I would recommend Forever Flawless to any one who really want the best skin care line and can afford it, their products are amazing not so much for the price.

Forever Flawless's reply to:

Forever Flawless - Customer Care Review from Biltmore Forest, North Carolina

Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#887402 Review #887402 is a subjective opinion of poster.
Reason of review
Poor customer service

After i bought a couple of thousand dollars of their *** products they dont answer the phone and when i went back to rerurn it their store Miami Beach closed no one there and they have magic jack i am mad

Forever Flawless - A life changing skin care product from a 71 years old!

I am 71 years old and have never really had problems with my skin -that is until recently when I started noticing small bumps at the sides of my chin. I tried many products including some recommended by my dermatologist but nothing could clear that up. A few month ago I got this (Forever Flawless) product for a gift and decided to try it. I put it on thinly every night and love how my skin feels...Best of all No More bumps. After a few weeks, they are gone and I am thrilled. I don't usually brag on skincare product I use but I am bragging on my Forever Flawless White Diamond Night Cream. Thank you. Linda Estroff, Elementary School teacher, Sandy Springs, GA.
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Testimonial

Forever Flawless is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#922747 Review #922747 is a subjective opinion of poster.
Reason of review
Good quality
Forever Flawless's reply to:

Forever Flawless - This product is working for me

Thank you for choosing the Forever Flawless brand! We appreciate your patronage & are happy to hear you enjoy your products and the independent reseller is giving excellent levels of customer care!! Should you have any questions at all please know that our team of customer care professionals are here to assist and may be reached at (470) 545-3577
ID
#880677 Review #880677 is a subjective opinion of poster.
Reason of review
Good quality

I am a product junkie and I have tried every skin care product that I can find. I was approached by a sales person in The Walt Whitman Mall three months ago and tried a eye serum and cream in a chair in the store.

I must say the results were amazing and I could not help myself from buying both products. Well I was a little nervous about spending that amount of money ( but the sizes were huge), but I did anyway. I used the product for a few months only and people I know were asking me if I had work done. This stuff is truly a godsend!

After three months, by husband who never notices anything, said I looked pretty. I'm sold. I am now using the entire Black Diamond line and I recently purchased the L.E.D.

light treatment and I look AWESOME. Thank you Forever Flawless, you really are the best!