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Forever Flawless's reply to:

The Product worsen my face and salesperson is irresponsible | Forever Flawless review

Thank you for your honest feedback! We'd be happy to help with your issue in any way that we are able to. However, we are the distributor for Forever Flawless and only able to process the returns of orders made directly through our website. Each individual store is a privately-owned independently-operated third-party business entity authorized to retail our brand, and we as the distributor do not have access to their finances or influence over their return/exchange policies.

If you would would prefer a product exchange, here as the distributor we will be glad to work towards providing replacements for you. We simply require either a copy of the sales receipt OR the name of the product(s) in question If you could provide one of these plus your mailing information, we will send a replacement product to you as soon as possible. Feel free to contact us directly at info@foreverflawless.com.
Please let us know what you would prefer and we will work towards making it happen. We appreciate your understanding in this matter!

Thank you,
Customer Care
Forever Flawless
Review
#1300770 Review #1300770 is a subjective opinion of poster.
Reason of review
Bad quality
The Product worsen my face and salesperson is irresponsible - Forever Flawless review
The Product worsen my face and salesperson is irresponsible - Forever Flawless review

I was approached by a sales person promoting his product. He tried them on my hands ( peeling gel, white diamond cleanser and moisturiser). I told him if I could have some samples first because I know my own skin very well that i usually get reactions from various reputable skincare products.

He said there are no samples for the facial products but should there any reactions that occur, he will fix my face(provide facial) or quoted from him “if I really want a refund also can”.

After few days of using the product my skin became dry and itchy, little red bumps started to appear, I didn’t expect it to be the product so I continued using for a few more days, up to a week plus I contacted the salesperson. I sent him a picture of my face and told him about the redness and itch. He said my skin is adapting to the new product and asked me to use for another few weeks and let him know.

Few weeks later my skin got worse. It was like little clogged pores and breakouts of pimples all over( similar reactions I get when I use wrong products).

So the sales person said he will contact his boss. He told me that his boss said this is a cleanser, it shouldn’t cause pimples.

I went to see a doctor and he had to give me hydrocortisone( steroid cream for the inflammation) and climdamycin (antibiotics for my achne breakouts). I took a picture and sent it to him. He said he will send it to his boss.

It has been two months since. I am beyond disappointed at how they are so pushy to sell their products and now they are avoiding and denying that their product caused the reaction. They won’t even give the refund they promised.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Love forever flawless

Will be one of my products in my spa. Love Forever Flawless.
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Testimonial

Forever Flawless is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1580690 Review #1580690 is a subjective opinion of poster.
Reason of review
Good quality
Forever Flawless's reply to:

Not happy | Forever Flawless review

We'd be happy to help with your issue in any way that we are able to. However, we are the distributor for Forever Flawless and only able to process returns of orders made directly through our website, Each individual store is a privately-owned independently-operated third-party business entity, and we as the distributor do not have access to their finances or sales records, nor any influence over their return/exchange policies.

If you have made your purchase at an authorized Forever Flawless Retail Location if you are seeking a return of your purchase price we must direct you to that reseller's customer service representative for further assistance. If you would prefer a direct exchange, here as the distributor we will be glad to provide a replacement product for you. We simply require a copy of the sales receipt and a picture of the product in question, if you could provide these plus your mailing information, we will send a replacement product to you as soon as possible. We will need the exact name of the product to be replaced as our skincare line has many different items!
Please let us know your information and we will work towards making it happen. We appreciate your understanding in this matter!

Awaiting your reply,
FOREVER FLAWLESS, Distributor
Review
#1295342 Review #1295342 is a subjective opinion of poster.
Reason of review
Damaged or defective

There was a damage in the product we purchased

Products cause allergic reactions-may end up losing a lot of - Forever Flawless review
Forever Flawless LLC, is the manufacturer of the Forever Flawless line and the brand owner. Forever Flawless LLC does not own or operate physical retail locations. All retail locations worldwide, though they may carry this brand, are privately owned and independently...
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Review
#1292374 Review #1292374 is a subjective opinion of poster.

Best Services Providers | Forever Flawless review

Forever Flawless is an innovative beauty company ,global skin care and rapidly growing. The Forefront of the industry offers most exciting brands and marketing initiatives. It provides insight on trend intelligence, business strategy, Diamond Infused Age-defying and the creation of innovative retail programs across all channels of distribution.It offers best anti-aging products, luxury and skin care and diamond Infused Skin Care with vertically integrated testing and manufacturing capabilities. Forever Flawless offers total skin care beauty experience with best mix of famous brands and Cosmetics labels all chosen and championed by their trusted experts who want you to know why their team love them.
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Testimonial

Forever Flawless is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1129079 Review #1129079 is a subjective opinion of poster.
Reason of review
Good customer service
Forever Flawless's reply to:

I feel that i was scammed by predatory behavior by overzealo | Forever Flawless review

Thank you for your contact. We are the manufacturer and distributor of Forever Flawless, Oceane and Sericin Plus. Each location is an independently owned and operated, 3rd party business. We do not a franchise. Any requests for refunds, free product or services would need to be performed by the establishment where the products were purchased. We apologize for any negative experience with this locations and don't want it to shine poorly against our brand.
Review
#1120476 Review #1120476 is a subjective opinion of poster.

Approached eith sales pitch. State of mind vulnerable.

Am on disability fot mental health issues. Continued sales pitches after promises of changes in skin tightening and fading of skin spots. Never made it clear that continued treatments of mask which would be necessary for change and much more money would be involved. Refused to make refund when asked the next day of buying product which was not opened.

This is predatory behavior on a person with a disability. I will be reporting this to the people with disabilities act.

Forever Flawless's reply to:

Fraud | Forever Flawless review

Thank you for your recent comments regarding Forever Flawless. We appreciate your honesty and would be happy to work towards a resolution of your customer service issues, especially if we could speak with you. Might it be possible for us to contact you, at a time you find convenient?

If you would prefer to speak with someone at a corporate level I will be happy to look up the Ownership Team information for that Retail Location in our system. And as the manufacturer, we would be glad to provide that information for further research purposes. I will just need the name and city/state of the store where you made your purchase if you have that info handy?

Again, we thoroughly appreciate any feedback you could provide us with. It is our hope to provide complete customer satisfaction and a resolution for your stated issue. Thank you very much!
Review
#1115190 Review #1115190 is a subjective opinion of poster.
Pros
  • Sample guy was cute
  • What was applied on my face in the mall
  • Just gave you a cudos
Cons
  • Return policy
  • Excessive over pricing
Reason of review
Return, Exchange or Cancellation Policy
Loss
$3300
Tags
  • Customer Scam

I too was 'scammed', by Forever Flawless. Yes, I did get a facial and buy product, but the products were EXTREMELY overpriced.

Much of the packaging does not allow you to see how much product you have left. The results are no better than any normal and faithfully followed skin care regimen. Their policy is no refunds, only exchanges. If you hate the product or it doesn't perform as promised you can only get more product.

They are fast-talking, flattering and misdirecting. I was loaded up with supposedly 'gift' product that turns out to be 4 packages of the same two skin products.

Additionally, their hiring practices are suspect, but that's not my issue. I want all or a portion of my money back and I'll gladly return to them the excessive product I have not used.

We thank you for your kind patience. We would like to update you and let you know that sadly we will not be reopening in Sydney in the foreseeable future. We are all incredibly sad at this end outcome but unfortunately, financial circumstances have forced this upon us...
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Review
#1101469 Review #1101469 is a subjective opinion of poster.
Forever Flawless's reply to:

SYDNEY STORE CLOSED | Forever Flawless review

Dear Vella,

We thank you for your kind patience. We would like to update you and let you know that sadly we will not be reopening in Sydney in the foreseeable future. We are all incredibly sad at this end outcome but unfortunately, financial circumstances have forced this upon us at this time.

But we are now progressing with auctioning your requests and at this point will be sending your owed products directly to you via postal mail straight from the US. So, we kindly ask you to send us the following information so that we can send your products at our earliest convenience.

Full Name.
A telephone number and email address.
The best mailing address for you to receive your products directly to your door.
A list of outstanding products that you are owed (this will be verified against our records).
Please send all the info via regular or email address below. Emma@flawlessgrp.com.au

Once you have responded with the above information we will forward it on to the manufacturer for verification and international mailing.

Thank you for your kind assistance.
Review
#1092011 Review #1092011 is a subjective opinion of poster.

I am a Premium Member VIP 00238 of the Sydney store which I was informed via a short and brief text message that the store was closed effectively of that day and have received no further advice as to where I can continue to receive my supplies and treatments. I have contacted the other store and was advised by Michelle the day manager at the store that they had no knowledge of the details pertaining to the store closure and hence suggested I make contact with your Head Office in regards to the future supply and treatments.

I paid over $11,000.00 on the membership in January this year and therefore would appreciate a reply on how we can resolve this. I would be satisfied in receiving a bulk shipment on your range of products that I would select if this store is not going to re-open as I understand the Miranda store is not related in ownership to the city store owner and Miranda is too far for me to travel to.

I await your reply. Yours Sincerely Godfrey Vella

I was scammed by the "owner of the business" stating he would return my money if I would allow him to take before and after videos to show new clients. I tried to appeal the transaction, and because my shipping info was sent via text message (was trying to cancel order...
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1 comment
Anonymous
#1379397

Excessively overpriced. No returns or refunds even if you are allergic. Bad labor practices.

Review
#1074471 Review #1074471 is a subjective opinion of poster.
Reason of review
Problems with payment