products sales store skin face mall money people cream credit card
Forever Flawless's reply to:

Pricing and Credit Card Scam | Forever Flawless review from Andover, Massachusetts

Thank you for reaching out to us. We'd be happy to help with your return any way that we are able to. However, we are the distributor for Forever Flawless and only able to process returns of orders made directly through our website. Each individual store is a privately-owned independently-operated third-party business entity, and we as the distributor do not have access to their finances or influence over their return/exchange policies.
If you have made your purchase at an authorized Forever Flawless Retail Location and you are seeking a return of your purchase price we must direct you to that reseller's customer service representative for further assistance. Contact information should be on your sales receipt, but we will provide that if you can give the city/state of the Retail Location.

If you would prefer a direct exchange, here as the distributor we will be glad to provide a replacement product for you. We simply require either a copy of the sales receipt and picture of the faulty product in question, OR the item itself returned to our offices at the address listed below. If you could provide one of these plus your mailing information, we will send a replacement product to you as soon as possible.
FOREVER FLAWLESS
Returns c/o Customer Service
4285 Wagon Trail Ave.
Las Vegas, NV 89118
Please let us know what you would prefer and we will work towards making it happen. We appreciate your understanding in this matter!

Awaiting your reply,
FOREVER FLAWLESS, Distributor
Direct:470-545-3577
Office Hours: Mon – Fri 9:00 AM – 5:00 PM (PST)
ForeverFlawless.com
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Review
#1422041 Review #1422041 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$800
Preferred solution
Full refund

I appreciate the whole "mark up the price 1,000% so you can discount it 700%" but the sales girl was really only looking for a number I felt I could afford as opposed to a reasonable price for the product. She kept asking how much I was willing to pay.

Several days after purchase I noticed the purchase amount was double what we had agreed upon and discovered a second sales receipt for an additional product that I had been told was "free" costing $100.00.

I returned to the store within 14 days and was summarily dismissed. A call to the Distributor was a waste of time as well. They claimed there was nothing they could do.

I complained to Mall Management and made my initial contact with the police regarding the credit card fraud and will follow up with the Detectives. I will follow up with the Attorney General's Consumer Affairs Division and then Small Claims Court if necessary.

I explained I was an attorney and didn't want to start a war, just wanted to return the product and have my CC credited but to no avail. It didn't seem to bother them that they'll spend more to defend than the refund would have been.

Stay away from this business. The Massachusetts AG has other complaints against the store I was at.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

blue diamond stretching mask | Forever Flawless review

Very happy,not only did I receive my order promptly included were some samples and a full size serum, such a nice surprise . I would not hesitate to recommend forever flawless products and service.
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Testimonial

Forever Flawless is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1580635 Review #1580635 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Sophia at the Barrett Pkwy is awesome! | Forever Flawless review

Sophia at the Barrett Pkwy Store in Kennesaw, GA introduced me to the Diamond Infused Snake Venom Creme. Almost instantly I could see the fine wrinkles vanquish. I'm a DJ and keeping a clean , younger look is a must. The product works! Highly Recommend Happy in Georgia.
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Testimonial

Forever Flawless is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1580638 Review #1580638 is a subjective opinion of poster.
Reason of review
Good quality
Forever Flawless's reply to:

Not good at all | Forever Flawless review from Jacksonville Beach, Florida

Hello Mr. May,
I'm glad we spoke and concluded that whomever charged your card was not our company.
I hope you find out who charged you.
Thank you
Forever Flawless
Review
#1416851 Review #1416851 is a subjective opinion of poster.

Someone charged this to my card and was not authorized to do so

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Great customer care | Forever Flawless review

The 20 minutes I spent at the Las Vegas store was a very pleasant and exciting experience with the results of the products that were introduced to me.
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Testimonial

Forever Flawless is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1580691 Review #1580691 is a subjective opinion of poster.
Reason of review
Good customer service
Thank you for reaching out to us. We'd be happy to help with your return any way that we are able to. However, we are the distributor for Forever Flawless and only able to process returns of orders made directly through our website. Each individual store is a...
View full review
Review
#1411854 Review #1411854 is a subjective opinion of poster.
Forever Flawless's reply to:

It's a SCAM! Buyer BEWARE! Do NOT take their samples | Forever Flawless review from Kennesaw, Georgia

Thank you for reaching out to us! We are the distributor for Forever Flawless and unable to process refunds of purchases not made directly through our website. Each location is a privately-owned, independently-operated third-party business entity that are the Retail Locations authorized to resell our skincare line. We have no control over other businesses policies.

Thank you,
Review
#1409841 Review #1409841 is a subjective opinion of poster.
Cons
  • False information about how long the product would last
  • Return policy
  • High pressure sales
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1000
Preferred solution
Full refund
Tags
  • High End Skin Care

Do not go!! Scam!

Do not take their samples-IT IS BAIT AND Switch!!

Store is at Townlake Mall in Kennesaw

I signed up to Yelp just to write this review. I only wish I had read these reviews before I EVER stepped into this store. They give you a sample, tell you to come into the store then sell you products that they say will last you a year and a free facial. When you go to the facial they try to sell you more products and tell you that your supply will not last a year and you should buy more product.

This can cost you up to $1000. I tried to return my original products that I had purchased 4 days before. There was no manger but I was given his number. I called several times and never received a call back.

THIS IS A SCAM-these are con artists. DO NOT GO INTO THE STORE!!

Forever Flawless's reply to:

My skin has become too dry | Forever Flawless review from Montreal, Quebec

Hello,

Thank you for reaching out to us. We'd be happy to help with your return any way that we are able to. However, we are the distributor for Forever Flawless and only able to process returns of orders made directly through our website. Each individual store is a privately-owned independently-operated third-party business entity, and we as the distributor do not have access to their finances or influence over their return/exchange policies.

As you have made your purchase at an authorized Forever Flawless Retail Location if you are seeking a return of your purchase price we must direct you to that reseller's customer service representative for further assistance. Contact information should be on your sales receipt, but we will provide that if you can give the city/state of the Retail Location.

If you would prefer a direct exchange, here as the distributor we will be glad to provide a replacement product for you. We simply require either a copy of the sales receipt and picture of the faulty product in question, OR the item itself returned to our offices at the address listed below. If you could provide one of these plus your mailing information, we will send a replacement product to you as soon as possible.

FOREVER FLAWLESS
Returns c/o Customer Service
4285 Wagon Trail Ave.
Las Vegas, NV 89118
Review
#1404855 Review #1404855 is a subjective opinion of poster.
Reason of review
Bad quality

After i started using forever flawless face serum(black diamond) my skin has become too dry and its so visible that i cant even go out. People would be staring at me like i have dried soap on my face. I no longer enjoy the product.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

This product is absolutely amazing | Forever Flawless review

I have gotten my mom and fiance to use it also and that are madly in love with it. I use this along with their black sea bar soap. My face feels fresh after every use, and just glows. This product is absolutely amazing. I thought it was just in my head that it was working. But I missed a week or 2 of joy using it and my face broke out horribly and was hating my skin. After being back on it. My face is as clear as can be and flawless. Well worth the price. Cant wait to go in and get a facial from them!!!!
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Testimonial

Forever Flawless is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1580642 Review #1580642 is a subjective opinion of poster.
Reason of review
Good quality

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

I see the difference in my skin | Forever Flawless review

I have been using forever flawless anti-aging creams for only a month and I already see the difference in my skin . It looks well hydrated, smooth and radiant. I am very pleased.
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Testimonial

Forever Flawless is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1580682 Review #1580682 is a subjective opinion of poster.
Reason of review
Good quality