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Forever Flawless's reply to:

DO NOT BUY FOREVER FLAWLESS! IT'S PURE JUNK AND NOTHING BUT A SCAM!

Please feel free to give the Forever Flawless Wholesale/Manufacturer's Office Customer Care team a call so that we may be able to assist you with seeking a resolution to this matter. Our number is (470) 545-3577 and office hours are 9:30 am - 5:30 pm EST. We look forward to speaking with you.
Review
#618863 Review #618863 is a subjective opinion of poster.
Cons
  • Return policy
Reason of review
Bad quality
Loss
$200
Preferred solution
Full refund

I was also scammed! Park Meadows Mall, Lone Tree, CO.

Company Name: Forever Flawless. The sales tactics they use are absolutely ruthless! She kept throwing in stuff and then saying "Now that's ALL!" So of course I walked out after paying $200 for what I NOW KNOW is pure junk! The face peel would NOT come off my skin!

I went back the next day and demanded a refund. Of course, THEN....I find out they don't give refunds! (Right!). The manager was not in so I asked for his phone number.

I left him a voice mail and didn't expect a call back, but to my surprise he called me right back. However, he was very rude, and asked me to put what I said in an email, so he could forward it to his attorney! Wow. For what?

Because I told him the product was ***, ruined my skin (the esthetician couldn't even get it off!) and that I was aware of how I got "roped in" from their devious sales tactics? Yeah, right! The sales girl saw how upset I was, and practically FORCED ME to take some eye cream as a substitute. Which, by the way, is also JUNK!

This business is a joke! I HOPE THAT ALL OF US "SCAMEES" DO WHATEVER IT TAKES TO GET THIS BUSINESS CLOSED DOWN!

Hello, I think you have contacted the wrong company. We have been getting such comments lately and it looks like there is another skin care company in the market with FLAWLESS in their name. They are based on the east coast, GA or FL. We do not offer free trials of any...
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Review
#617908 Review #617908 is a subjective opinion of poster.
Forever Flawless's reply to:

SCAMMED by Forvever Flawless | Forever Flawless review from Key West, Florida

We are sorry to hear about your experience. Matter forwarded to independent locations customer care manager for review. Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the our brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#612885 Review #612885 is a subjective opinion of poster.
Reason of review
FRAUD!
Loss
$1600
Preferred solution
Full refund

Got caught up in their sales pitch so let them try their product....asked price, showed $199 on bottom of box and they "threw in" an extra cream and told me I would need the syrum as well $400! While at the counter the sign for no refunds was obscured to the far side of the counter....ran my card through!

Put an information card on top of the receipt while they were "charming" me....looked at my receipt when getting in car it was $1600!!!!!

STOLE from me I went right back and they said they don't do refunds....I contacted my credit card company and they said I have to dispute charge even though I was in store within a short period of transaction.  I can't believe I let this happen they are theives!!! Any suggestions

Forever Flawless's reply to:

Forever Flawless - Beauty Product Review from Corte Madera, California

Please feel free to give our company Wholesale/Manufacturer's Office Customer Care team a call so that we may be able to assist you with seeking a resolution to this matter. Our number is (470) 545-3577 and office hours are 9:30 am - 5:30 pm EST. We look forward to speaking with you.
Review
#611238 Review #611238 is a subjective opinion of poster.
Reason of review
Poor customer service

I bought this at Mica cosmetics in Corte Madera California I was told to try Forever Flawless for 30 days no risk there are no signs posted in the store that there are no refunds I brought the products back the next day after doing research online and found out how many bad reviews this product has and they were very unprofessional he told me that the boss was in a business meeting in the back of the store pointing at a door and told me to leave my

name and phone number and he would call me and told me to go home and handle this by phone . By the way they way overcharged me for this product how can they still be in business? Scam!!!

Forever Flawless's reply to:

SCAM!!!! | Forever Flawless review

Please feel free to give our Wholesale/Manufacturer's Office Customer Care team a call so that we may be able to assist you with seeking a resolution to this matter. Our number is (470) 545-3577 and office hours are 9:30 am - 5:30 pm EST. We look forward to speaking with you.
Review
#598952 Review #598952 is a subjective opinion of poster.
Cons
  • Service
  • Product warranty
  • Return policy
Reason of review
Bad quality
Loss
$180
Preferred solution
Full refund
Tags
  • false information given
  • orogold
  • Customer Scam

For those who reviewed this complaint had not purchased any kinds of Forever Flawless products, this would be the best time for you to know the facts and the painful lesson I have taken. For those who had purchased those and had severe allergy on your skin, I am deeply sorry for that and I had been through the same pain. Here is my experience with them. I am hoping that it would be able to reach more people and let them be aware of this scam.

I purchased Forever Flawless Diamond Infused Skin Care at a huge local mall in Natick, MA. The Israel salesman claimed that Diamond series products are used by many Hollywood superstars and these are the most luxurious skin care products which will make immediate difference for my skin. He put some samples on my face and it seemed like peeling my old skin. Then he said this is not like normal scrub which would damage my skin. It was made of real diamond. The fine diamond particles in the product will clean off my skin from inside. I was somehow persuaded by him finally and paid $180 for the diamond infused facial peeling gel because he gave me discount and a diamond cleansing complex as a gift for free.

After 4 hours, my face was red and itchy. I searched online for information and customer reviews of this product. Many had the same bad experience as I did. I called the salesman and he said he could not refund me because I might put poisonous elements on it and he could not sale this to other customers. I said I did not open any of these and he replied with the same thing. He suggested me to wash my face with water and it would go away. I did the same way he said and the redness did not go away.

As other customers experienced, the company's customer service does not exist. I don't have the confidence that the mall will take care of this issue. I was not told any non-refundable policy. When I got home I noticed it was printed on the receipt.

I don't understand how this kind of company still stands. It is junk in product, making people paid high price and got hurt by this. I would like people to be aware of this scam and be away from it!

Forever Flawless's reply to:

Scam!! Sales lied about their products! never informed no return policy | Forever Flawless review from Flushing, New York

Please feel free to give our Wholesale/Manufacturer's Office Customer Care team a call so that we may be able to assist you with seeking a resolution to this matter. Our number is (470) 545-3577 and office hours are 9:30 am - 5:30 pm EST. We are attempting to assist retail customers to resolve matters with the owners of the independent store location. We do look forward to speaking with you.
Review
#592010 Review #592010 is a subjective opinion of poster.
Reason of review
Scam
Loss
$190
Preferred solution
Full refund

It was not only the item was not as it described it was a total scam. When the sales approached to me to sell their products,I told the sales I never heard of this brand name.

He lied to me that they are the most high end cosmetics in the world that they have over 200 locations world wide and their products has been used by the celebrities. He made me felt I was the one need to be ashamed that I don't even know this company. And I told the sales I don't use any other brand except LA prairie. He then lied to me again that La prairie Caviar was copied from them they were the first one discovered Caviar and they use diamond in their product too.

He then asked me to try their samples. He put something on my nose. He told me how precious their products are and he showed me prices on their website with an Ipad that certain item can go as high as $5000. Since this company was owned by his family and this store plus few other one was owned by him, he wanted me to try their products for only $190.

When I got home that day, my nose started to itch. Then as I flashed back the whole thing today, I just felt something was wrong. So i decided to do some research on this company and I realized it was a scam. I immediately took out my receipt, it says no return, exchange only in 15 days.

I was never informed on no return policy from the very beginning till the minute I walked out the store. Even the receipt was put into my bag by the sales. I called the customer service line on the same night, the automatic system told me to call back on their working hours. I called again the next day and spoke to Sam.

He said I can returned the item to the store I purchased, and only the same store can accept the return. Then I realized I was scammed again. When the sales Kobi rang up my transaction, he said there's something wrong with the system on this store, he needed to rang up my transaction by signing into his other store. Even I made my purchase in 5th ave Manhattan store, on my receipt it showed I bought the item in Stamford, Connecticut.

I went back to the store on Nov 14th, and I spoke to Kobi directly. He refused to process a refund even my item was not opened and still in original condition.

Forever Flawless's reply to:

Scammed by FOREVER FLAWLESS and Skin 6/2

Please feel free to give our Wholesale/Manufacturer's Office Customer Care team a call so that we may be able to assist you with seeking a resolution to this matter. Our number is (470) 545-3577 and office hours are 9:30 am - 5:30 pm EST. We are attempting to assist retail customers to resolve matters with the owners of the independent store location. We do look forward to speaking with you.
Review
#558162 Review #558162 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$541
Preferred solution
Full refund
Tags
  • false information given

I was recently in Vegas and stayed at a very pricey upscale hotel called the Cosmopolitan. The shops located in their mall are very high end (Michael Kors, Stella McCarthy,etc.) expensive designer types so I just assumed that Skin 6/2 was along the same line.

As I was walking past the store to go have lunch, I was handed a product sample. No sooner had I accepted the sample when a very insistent salesman appeared and said that they were having a "one time only deep pocketed discount sale" and he didn't want me to miss out because the sale was only in effect for another 2 hours. He claimed that their was a convention of cosmetologists meeting at the hotel and that was the reason for this amazing 66% off sale. Of course, my curiosity was aroused and I agreed to let him demonstrate one of his products on me.

The name of this particular line was FOREVER FLAWLESS. He placed a small amount of peeling gel on my cheek and "voila" my old skin just pealed off. When I asked what the product retailed for, he told me $1500.00 !!!!! I went into instant sticker shock and told him that NO WAY would I spend that kind of money on a facial product EVER !!

He then proceeded to tell me that because of the convention taking place that he could offer it to me for $500.00 and that he would also throw in some snake venom cream ( synthetic Botox) and a daily moisturizer. At this point I told him that I was getting very hungry and needed to go have lunch and that I would think about it. By this time I had been in the store for nearly an hour. It was going on 1:00 PM.

He reminded me that this offer was only good until 2:00 PM. He then said that because there was only an hour left and this was my "lucky day" that he was going to throw in some toner which retailed for $200.00. He also managed to show me FOREVER FLAWLESS's website so that I could see that the snake venom cream alone retailed for $1500.00. At this point he ALMOST had me.

I wanted to know if their was a customer satisfaction guarantee. He said that I had 30 days in which I could return the products if dissatisfied and would get a full $ amount back. I thought wow this is "too good to be true". Just $500.00 for all of these luxury skin products and full money back guarantee if not happy.

You know the rest........

After 2 weeks of using the products I developed a rash. I have tried contacting both the store Skin 6/2 and the customer service rep. for Forever Flawless. Neither will return my calls.

The Forever Flawless phone # is simply a recording and Skin6/2 claims that they will have a store manager contact me. Three weeks have know gone by and I am passed the "30 days".

WHATEVER YOU DO: DO NOT BUY FROM THESE SCAM ARTISTS!!!!!!!

Forever Flawless's reply to:

Should have ran..Very pressured sales tactics | Forever Flawless review from Mesa, Arizona

Please feel free to give our Wholesale/Manufacturer's Office Customer Care team a call so that we may be able to assist you with seeking a resolution to this matter. Our number is (470) 545-3577 and office hours are 9:30 am - 5:30 pm EST. We are attempting to assist retail customers to resolve matters with the owners of the independent store location. We do look forward to speaking with you.
Review
#554723 Review #554723 is a subjective opinion of poster.

Not one for getting taken, I'm usually very wary of come ons..didn't know I would fall so badly for this one. Got stopped in the mall in Mesa AZ.

2 foreign guys VERY pushy sales tactics.. Don't let them take hold of your hand!!

I can't even explain how *** I feel right now. I did buy stuff..but tried to get outta there. It is weird how it all went down..in many ways I just keep going over it in my mind as to how I could be so snowed!!

It's my fault, I know, and I am responsible for being duped..but I am warning all of you.

The cosmetics they are pushing are not worth what they are asking in any way. I am really upset about this and keep laying awake for 3 nights thinking of how I ended up listening to this junk. No return policy just exchanges, they double team, and it's tough to get outta there, don't let them suck you in.

I ended up spending money I saved for Christmas gifts...that's why I was at the mall in the first place. I'm embarrassed and angry.

Forever Flawless's reply to:

Pressure sales is rip off | Forever Flawless review from Key West, Florida

Matter forwarded to independent locations customer care manager. Resolved - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase our brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#551054 Review #551054 is a subjective opinion of poster.
Cons
  • Service
  • Pressure sales
  • Return policy
Reason of review
no warranty of product or return of unopened product
Loss
$1260
Preferred solution
Full refund
Tags
  • false information given
  • Customer Scam

Key West: High pressure pull people coming in fr boat trips & on strip. Try a facial and then start quoting outlandishly high pricing w/ deep discounting.

And they keep throwing something in for free. I bought a bag full of stuff to try; I signed a pad (which is common) then he said it didn't take my signature & I signed a receipt as well which he placed side-ways to me (thought nothing of it at the time). He put the receipt in my bag. He then took me in the back for a facial (which he was only going go apply on 1 side for comparison) and quoted 20K to me as an alternative to a face lift.

Now I am feeling the slime-factor & I said no. He continued to push w/ additional products/discts/incentives. He told me that there was a guarantee & that it was invented by Dr. OZ.

It rained for 3 days & 4th day I tried to return unopened. They said that they couldn't take it back as it was 14 days exchange only (on small sign at the back of wall) & on the receipt in the bag (which I didn't see). I feel totally ripped off & would never recommend a company that doesn't stand behind its products. The corporate headquarters offers no help as well.

This is a sleaze operation.

Buyer beware! I will continue posting so no one else gets stung.

Forever Flawless's reply to:

Very dissapointed. | Forever Flawless review

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase our brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#537741 Review #537741 is a subjective opinion of poster.
Loss
$120

Happened to be at a mall, when one of the forever flawless

employee approached me and started to tell me to try their product. I told her maybe not cause I never heard or read about it, but ofcourse as usual they keep insisting.

So I asked only for the neck cream nothing else. She said it was $250.00 . I almost fainted, so cause they are very good at selling, she added that the cream moisterizer and the Diamond infues lifting serum is even better then the neck mask, and it is only $179.00 still I said that is outragious, so in one split second she changed the prize to $120.00 WOW that did'nt take her long to bring down the prize. So silly me I believed her and bought it thinking this is going to help my neck (decolette).

Well what a surprise I have been using it morning and night fort the last 4 months and there is no change whatsoever. This is pathetic giving the wrong info, and so much pressure, cause these people are so consistent that you end up buying. I am so disgusted and disappointed after 4 months one shud see a change. Yet I would have been better off with something from

the pharmacy for $20.00 trust me.

cause Forever Flawless is just a bunch of BS.

You guys are just stealing our money.