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Forever Flawless's reply to:

Forever Flawless Return Policy Review from Atlanta, Georgia

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Pricing is set by the owenrs of the various locales and may vary. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#681661 Review #681661 is a subjective opinion of poster.
Reason of review
Poor customer service

High pressure selling and deceiving pricing. NO RETURN POLICY. Don't get sucked into their sales pitch.

Forever Flawless's reply to:

Forever Flawless Skin Care Product Review from New York, New York

Thank you for giving our brand a try and taking the opportunity to share your experience. We are sorry to hear the items were not a good fit for you. Should you have any additional questions or concerns please feel free to contact our customer care professionals at (470) 545-3577. All the best on your skin care journey!
Review
#681590 Review #681590 is a subjective opinion of poster.
Reason of review
Bad quality

Their products are the worst. My skin is breaking out since I started using them... They are extremely expensive and don't deliver results!!!

Forever Flawless's reply to:

Forever Flawless - Sales Representative Review from New York, New York

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Pricing is set by the owenrs of the various locales and may vary. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#677978 Review #677978 is a subjective opinion of poster.
Reason of review
Poor customer service

Gabriel at the 40th street location in Manhattan is extremely pushy. What started out as a sample facial was a sales pitch I hadn't anticipated.

After repeatedly saying I wasn't interested nor convinced, he offered me two discounts (which only tells me the cost is hiked up so high at $179.) Finally, he got me to fork over a $20 deposit. My skin feels drier than it did when I was practically forced into the store.

I will say he's an excellent salesman and could sell water to a well but I definitely won't be back to buy the product he put on "hold" for me and will take the forgettable $20 loss. Overall, not satisfied and he was way too pushy to be convincing.

Forever Flawless's reply to:

Forever Flawless in Charlton, Massachusetts - Pushiest salesman I have ever met

Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#676567 Review #676567 is a subjective opinion of poster.
Pros
  • Sales rep was convincing
Cons
  • Only for people that can afford it
  • Extremely too much pressure
  • Pressure to buy
Reason of review
Poor customer service

I NEVER stop at mall kiosks but for some reason this guy just got me to stop. He did the peel thing on my arms I told him that was cool but I'm a school teacher and there is quite literally not one chance I would buy it for $99.00.

He looked at my Nordstrom bag, implying I could afford it (it was a return for my mother) which visibly pissed me off so he backed down. Then as I stood there with no emotion on my face he just kept repeating why I needed it, insulted my 29 year old non-wrinkly face, and pissed me off. I walked away and he ran after and gave me the peel for $39.00 and a free facial which I do not even want. WHY would you fight me on $99.00 if the product isn't worth it!!!

Beware to those who decide to pay full price!!!!!

Basically, so far the product works but sales people are grotesque. Basically, only good cause it was cheap.

Forever Flawless's reply to:

Forever Flawless in Hallandale Beach, Florida - Return policy

Matter forwarded to independent locations customer care manager for review. The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#671144 Review #671144 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$850

They won't accept any returns even on the same day of porches. What company can do that ?

That was my experience with the store in Lincoln Rd in Miami Beach.very aggressive sales reps . I payed for stuff I didn't want !!! I came back the same day and then they show me this little sign that say no refunds exchange only. How is that possible .

I want everyone else to be carfule with this scam, it is way over priced pushy sales reps that won't take NO for an answer. I read other reviews about them and they are all the same.

Forever Flawless's reply to:

Forever Flawless Staff Review from San Diego, California

Thank you for your contact. We are the manufacturer and distributor of Forever Flawless, Oceane and Sericin Plus. Each location is an independently owned and operated, 3rd party business. We do not a franchise. Any requests for refunds, free product or services would need to be performed by the establishment where the products were purchased. We apologize for any negative experience with this locations and don't want it to shine poorly against our brand.
Review
#664129 Review #664129 is a subjective opinion of poster.
Reason of review
Poor customer service

My daughter was lured into the Forever Flawless in Westfield North County Mall and they were horrible and humiliated her beyond what anyone deserves. After luring her in and telling her how bad her skin is, which she's already self conscience about, this low life employee had the nerve to whisper into her "*** ***" when she wanted to leave the store because she wasn't interested in their product, not to mention she couldn't afford it in the first place.

I have never experienced such behavior from a company before.

This is so unacceptable and this company should be ashamed of themselves for even employing someone like this ***! SHAME ON THEM AND WHOEVER MANAGES THIS STORE!

Forever Flawless's reply to:

Forever Flawless Facial Peel Review from Cardiff, New South Wales

The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#664066 Review #664066 is a subjective opinion of poster.
Reason of review
Bad quality

I am usually not easy to sell to. I was walking in miranda nsw australia shopping center when a seemingly lovely guy approached me.

I tokd him several times i wasnt interested by he could seriously sell snow to the swedish people.

I ended up buying the peel for $100 and although the guy was lovely, i felt in my stimach that he was lying way too much... After a bit of research they are tied to the same company as the israeli dead sea minerals company, and are very very pushy.

Forever Flawless's reply to:

Forever Flawless - Disappointed

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#662291 Review #662291 is a subjective opinion of poster.
Pros
  • Sales rep was convincing
Cons
  • Extremely too much pressure
  • Definately the cost
Reason of review
Pricing issue
Tags
  • Customer Scam

i was in mall a young man stopped me and talked me into trying these products ! He was very convincing when I told him I didn't really have the money to spend but he said if I bought this but not to say anything he would throw in one of the products lots of pressure for sure !!

He was so sweet he won me over very gullible my bad !!!

The facial does burn my face was hot ! It's packaged very nice and smells nice but 300.00 later on my charge card very over priced for sure !!

Forever Flawless's reply to:

Forever Flawless in San Diego, California - I feel like I was duped by FF

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Pricing is set by the owenrs of the various locales and may vary.The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#660831 Review #660831 is a subjective opinion of poster.
Cons
  • Product caused pain
  • Too much pressure
  • Extremely too much pressure
Reason of review
Pricing issue
Loss
$432

Strongly suggested by sales representative of this company that I had the perfect face. Asked me to swear to secretecy about the deals of the prices they were going to give me.

Tried to get me to buy $7500 black diamond products, after repeatedly saying no, the sales pitch became even more aggressive! What a scam! I had purchased over 400.00 dollars of product before this so called make up artist of the stars started her pitch on me. I could not wait to leave the salon to go to the rest room in JC Penny's to wash the products they applied off of my face.

My skin was on fire! My eyes burned! I took the products back that I had purchased, unopened, and never removed from the bag, but they refuse to accept them. They say that no one has a return policy on make up, which is a big bunch of *** even they offer a 14 day return if products purchased online.

Notified my credit card company for a dispute of charges. Reported company to BBB.

Forever Flawless's reply to:

Forever Flawless in San Diego, California - THE BEST IN SKINCARE! YOU GET WHAT YOU PAY FOR

Thank you for giving our brand a try and taking the opportunity to share your experience. We are happy to hear you enjoy the products you selected. Should you have any additional questions or concerns please feel free to contact our customer care professionals at (470) 545-3577. All the best on your skin care journey!
Review
#657244 Review #657244 is a subjective opinion of poster.
Pros
  • Sales rep was convincing
  • High end products
  • Sales rep was knowledgeable
Reason of review
Good customer service

I don't understand all the people crying and whining about Forever Flawless. I bought the "white diamond" collection which is the starter collection with peel, cleanser, and moisturizer.

It works great with my skin and my skin has never looked better. Yes it was expensive. But I have never been fond of drugstore cosmetics. If you pay attention to the instructions during the demonstration, you can easily do the same routine at home.

I personally don't believe in putting cheap junk on my face (since it's the only one I have) so some things are worth the splurge. Just because your tight budget gave you buyer's remorse doesn't make Forever Flawless a scam. You paid for the products and walked out of the store right? That's a legitimate business.

A scam is when they take your money and don't give you what's promised. Learn the difference people and grow up!

If only they made a cleanser for some people's attitudes... sheesh.