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Forever Flawless's reply to:

Forever Flawless Review from Palm Harbor, Florida

Matter forwarded to independent locations customer care manager. Resolved - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#709932 Review #709932 is a subjective opinion of poster.
Reason of review
Problems with payment

Doing a media blitz to retrieve funds. I made a huge mistake but tried to return the products two hours after...

Sent from Yahoo Mail on Android

Date:Fri, Oct 2, 2015 at 10:21 PM

Subject:Key West ripoff on Duval

Dear Readers:

Not having a vacation away in many years from the normal family gatherings, I decided to book a last minute trip to Key West. Plugged in last minute deals and the beautiful Parrot Key resort popped up and I booked the room. The next day I was heading to paradise, excited like a child hitting Disney for their first ever experience. The drive was long from Tampa but stopped overnight in FT Lauderdale, stayed with my brother and his family. Back on the road the following day, all went well. Checked in at the Parrot Key and took off for dinner on Front St. Had a great time. That is kind of how the trip went the next four days, beach, sun and the sights. The very last day, I decided to take in some shopping, found some great deals on clothes and shoes on Duval. Also I had another awesome meal at Caroline's. While heading back to my vehicle I inadvertanly walked across a store front called Key West Salon pushing a product called Forever Flawless. The girl that works there, let's call her Bella - convinces me to come in and sit down. I was hot, so in I went. This was the first mistake of many to follow over the rest of the afternoon. Bella was selling hard with me saying no I dont want anything. Soon after, my credit card is being slammed for $870 dollars, while all along she is telling me I work hard and need to take care of myself. Somehow this little sweet girl has me in a private room and giving me a facial. Bella convinces me to buy more product, I kept saying no I can't afford anymore, she would leave the room and come back with a discount on every turn. We started at $12 grand, after all the no's she would leave the room and come back with another deal. Bella convinces me again that she will credit the $870 back for the purchase of all the product's she presented over the last two hours. I quote "Don't tell my boss or he would kill me", it does not end. I hand her my credit card to credit back the first purchase and run the new purchase for $1,612. Now Discover has it together and does not process the second purchase. Bella says, give me your debit card please. Another mistake, Bam! No policy of anykind was ever mentioned. An hour and a half later I am back to return the product and want a full refund. I get a piece of paper handed to me and am told to fill it out and I will hear back in 48 hours. I was told to take the product with me as the company will provide an address to return the merchandise. Now that was Wednesday and it's now Friday night with no calls from anyone. My credit card company is working on the first refund which Bella did not process and my bank says I am out of luck on the $1612. I can see that online other visitors talk about this exact store as I also saw the tall middle eastern fella onsite. Can anyone help me retrieve my funds??

Key West visitor to hopefully return..

Forever Flawless's reply to:

Forever Flawless Skin Care Product Review from Beverly Hills, California

Matter forwarded to independent locations customer care manager. Resolved - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#709310 Review #709310 is a subjective opinion of poster.
Reason of review
Problems with payment

This is a horrid company with greedy aggressive sales reps and no humanity. An unauthorized person was in possession of my credit card and was aggressively pushed into buying over $2000 of this scam product (read the reviews of online users).

The sales rep checked his id and my card and the names were totally different but decided it was still ok to charge it. When i found out i was livid and immediately took the products back 2 hours later. I explained everything and they acknowledged that this other person used my card and that they checked but wouldnt return my money. I tried countless times to find someone with an ounce of brain or heart to help me so i wouldnt have to dispute it with my credit card but they said they wouldnt exchange and didnt do anything wrong!!

BEWARE THIS COMPAY!!! READ REVIEWS BEFORE YOU BUY ANYTHING OR EVEN CROSS THEIR THRESHHOLD!!!

Forever Flawless's reply to:

Forever Flawless - Diamond Infused Facial Peel Review from Tampa, Florida

Thank you for choosing the Forever Flawless brand! We appreciate your patronage & are happy to hear you enjoy your products and the independent reseller is giving excellent levels of customer care!! Should you have any questions at all please know that our team of customer care professionals are here to assist and may be reached at (470) 545-3577
Review
#708964 Review #708964 is a subjective opinion of poster.
Reason of review
Good quality

Great products!! love it !!

made a real change in my face ! definitely recommend on it to all my friends !!

Forever Flawless's reply to:

Forever Flawless - Cream Review from Novato, California

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#708139 Review #708139 is a subjective opinion of poster.
Reason of review
Problems with payment

Leaving the dentist in SF was pulled off the street by pushy sales person. The eye cream did look good but the cost was outrageous.

The was offered a free facial by the man from Beverly Hills. Was taken to a windowless room, given champaign and kept in the room til I was tipsy enough to buy. Got home and FedExed it back the next day with receipt. I had a headache and itchy skin within an hour.

The manager said no refunds when I called. Sent to my credit card company. If the refund is denied I will take to small claims court.

It was just under $4000.00. I am on social security and would never pay that sort of money on myself .

Forever Flawless's reply to:

Forever Flawless Staff Review from Atlanta, Georgia

Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#707165 Review #707165 is a subjective opinion of poster.
Reason of review
Poor customer service

I have never been treated so poorly by a company!

I was acosted outside the store and convinced to come in and listen to his sales pitch. I had my 5 year old grandson with me and I kept say ing that I needed to leave and he persisted.

Thought there was a chance I might like it and wanted to get out of there. i kept telling him that I had bought products on TV and returned them. He said you won't want to return this. He said why would you return it and I said "if I didn't like it.

At no time did he say they had a NoReturn policy and he did not show me any sign that stated their return policy and there was no sign!!! In less than 24 hours. Never having taken he product out of the bag!!! Said I could not return. Manager degraded me and was extremely rude. I wish their business lis ends could be revoked!!

Forever Flawless's reply to:

FOREVER FLAWLESS; SEACRET DEAD SEA KIOSKS SCAMS

Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#706061 Review #706061 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$1300
Preferred solution
HOW DO WE STOP THESE SCAMMERS LEGALLY. I DON'T EVEN KNOW IF THEY ARE HERE IN THE USA LEGALLY! NO ONE SEEMS TO WANT TO HELP STOP THESE SCAMMERS AND THIEVES!
FOREVER FLAWLESS; SEACRET DEAD SEA KIOSKS SCAMS

My friends' mother-in-law got bilked out of $7,000 from Forever Flawless at the Westfield Mall in Escondido, CA. She has dementia, and a so-called friend took her out shopping and wasn't keeping an eye out for her. Her son found out and immediately went back to the store; but was told by the owner only the $6,000 that was charged on her ONLY credit card would be refunded; but the $1,000 cash would not be returned!!!!

A few years back, the same thing happened to me; but it was at a Seacret Dead Sea kiosk that scammed me. High pressure, not stop BS; but I was blown away by the attention and flattery from the young Israeli boy! I wound up purchasing $300 (thank God not $7,000); but when I got home only part of my purchase was in my bag. I went back to ask them what happened, and they told me all that I had purchased was in the bag they gave me! I wanted a refund; but of course, he refused, so I asked for a manager, and he told me HE was the manager! I even went to the mall's office to report all this; but they never followed thru with my complaint.

Unfortunately, these high-pressured young illegals are somehow brought to this country on some kind of visa, and taught by 'professional' scammers how to bilk us out of our money and savings! I urge everyone to consider checking out the English version of the BBB, wesite: londonbds.org, and you can even see thru videos the tactics these young thieves use to coerce you to buy, buy, buy their inferior products. I actually wound up getting a swelling under my eyes from the product they used on me. Apparently, I was allergic to whatever was in it. I turned them in to our BBB; but nothing ever came of it!!!

SO PLEASE, PLEASE, DO NOT BUY ANY OF THESE OVERLY PRICED, INFERIOR PRODUCTS. DO YOUR HOMEWORK FIRST AND CHECK OUT THE INFORMATION I GAVE YOU. GOD BLESS AND KEEP YOU!

Forever Flawless's reply to:

Forever Flawless - Cream Review from Toms River, New Jersey

Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#704111 Review #704111 is a subjective opinion of poster.
Reason of review
Poor customer service

Decided to meet my friend for lunch at local mall. On my way out I wa stopped by the kiosk girl and politely declined the sample.

She the. Began complimenting my nails while telling me I had such large pores and seemed shocked when I said I was 21. After forcing me into a demo, she told me the price of the product was 139$ but she'd give me both the cleanser and moisturizer (which I said I don't want and wouldn't use) for the price of one. She asked me the products I use I told her old school cold cream (which I swear by).

Told me again how my skin should be better.

And somehow talked me into buying the cleanser at 50$. After reading these reviews I'm now terrified to use it....

Forever Flawless's reply to:

Forever Flawless - Lotion Review from Boca Raton, Florida

Matter forwarded to independent locations customer care manager. Resolved - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#703702 Review #703702 is a subjective opinion of poster.
Reason of review
Poor customer service

Visited the UTC mall in Sarasota Fl on September 17th. Walked by the Forever Flawless store and was handed a sample lotion.

"Pulled" into the store for a demonstration. The collagen cream worked its magic and wrinkles were gone. High pressure sales person convinced me to purchase a two year supply for #299.00 and a free facial. Went today for the facial which was a HIGH pressure sales pitch.

She wanted me to spend $13,500.00 for the products. I said no and she said she would ask my husband to buy it for me! Are you for real!?!?! After more pressure and the price being lowered I finally got out of the store.

Sales person was mad and I felt duped. Stay away from this store.

Forever Flawless in Tuckahoe, New York - I am looking younger, but am now impoverished!

The "diamond infused skin cream" was amazing to reduced puffiness, and fine lines. However, after 1st being almost dragged into the store by the product pusher, I was given a european verbal love fest, 2- Products, normally $400.00 each, but because" I was so lovely", I got each for a one time offer of $200.00 a piece. I was then given a silver pass that allowed me ( because I was so wonderful LOL!!!), a one time free 'eye care facial" with their strong belief I would love it SO much I would buy ELEVEN more at 100.00 a PIECE!!! I told them I would love to be beautiful, but eating on the breadlines for the poor was free. LOL. Try to find something else!
View full review
1 comment
Anonymous
#1036922

Why did you buy it if you thought the price was too high? Are you ***?

Review
#703485 Review #703485 is a subjective opinion of poster.
Reason of review
Pricing issue
Forever Flawless's reply to:

Forever Flawless in Phoenix, Arizona - Forever bothering you in the mall..

Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#702555 Review #702555 is a subjective opinion of poster.
Reason of review
Poor customer service

I was approached by a woman named J. and she admired by necklace.

Then she wanted to put some type of cream on my face to help with my wrinkles and sun damage. I was a bit taken aback, because I have been taking care of my skin even using dermatologist products. She even asked me if I considered having a face lift. What?

Honestly, she was about 20 years old herself. Maybe they should have older sales people, who actually have wrinkles or sun damage and use the products they are pushing on customers, and not some prepubescent girl with perfect skin. I told her I am already using products and don't want to mix anything. She claimed it was all safe, and just kept putting this cream which began to feel warm on my skin.

It was suppose to lift my skin. She just kept putting it on, even doing my neck, she just wouldn't stop. When she finally wiped it off, she handed me the mirror and then began taking my photo for before and after shots. I never agreed to that.

She then said Madonna and many famous people use this diamond facial product. The price for a years worth, was $9300! I said I would not be purchasing that. She then asked me to keep a secret and said she would throw in a few other products if I paid $3100 for the product and referred all my friends to her.

In my mind I was just thinking of a way to get out of there. Finally she asked how I would be paying for it, and I said I would need to go to the bank first. She then asked me to leave a $300 deposit on my credit card and I refused. These are the same people (from Israel) who used to try and get you to try the Dead Sea products.

Same sales pitch, but now they want a small fortune. I finally left and never went back..Avoid them at all costs.