Matter forwarded to independent locations customer care manager. Resolved - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or...
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2 comments
Anonymous
#1075062

So sorry this happened....they tried to ship the products to me and I told them I would just take them with me. So sorry it could happen to anyone.

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ID
#718775 Review #718775 is a subjective opinion of poster.
Forever Flawless's reply to:

Forever Flawless Diamond Infused Eye Cream Review from Commack, New York

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Pricing is set by the owenrs of the various locales and may vary.The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#718638 Review #718638 is a subjective opinion of poster.
Reason of review
Poor customer service

High pressure sales. They look at your face & tell you that it's changing right before their eyes.

I looked and saw no difference. Hours later, still no difference. They told me that another brand product that I use to exfoliate is no good because "it's not permanent." What exfoliant would be permanent? I told him that I have allergies and when I try a product at a makeup counter, I leave it on for a few hours before I return to purchase it.

He told me that his "special offer" is only good on the spot.

I hope they get kicked out of my local mall because they approach people & they don't let us shop in peace.

Forever Flawless's reply to:

Forever Flawless Staff Review from Singapore, Singapore

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#717894 Review #717894 is a subjective opinion of poster.
Reason of review
Poor customer service

Sales representer was too convicing and pressured us very much to buy

Forever Flawless's reply to:

Forever Flawless Skin Care Product Review from Bulverde, Texas

Matter resolved by the Independent resellers at that private location. The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#717040 Review #717040 is a subjective opinion of poster.
Reason of review
Poor customer service

Got scammed into buying $2500! They said it was worth more but since they were "damaged" boxes they were giving me a good deal and a years worth of free facials.

Went in the next day for a refund which of course they wouldn't give me. Walked up to a lady customer sitting in the chair having cream put on her face and calmly said to her "you need to run, this is a scam, they will rob you!" She jumped up and was gone!

The boss said she was going to call security and I said please do. When she didn't call I pulled out my phone and called mall security. They came and after explaining what had happened I did get a full refund on my credit card and immediately went home and called the credit card company to have them re-issued me a new card. I wasn't convinced they didn't still have my credit card number.

Hopefully this may help someone else. These people are ruthless and extremely good sales people. Stay away from them!!

Forever Flawless's reply to:

Forever Flawless - Forever flawless

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#716518 Review #716518 is a subjective opinion of poster.
Cons
  • Any part of this
  • Product warranty
  • Extremely too much pressure
Reason of review
Not as described/ advertised
Loss
$2300
Preferred solution
Full refund

I was very disappointed with the selling and results of this product. A salesperson demonstrates,a customer buys and then they tell you you get free facials with this product.

When you go for facials they tell you you need an upper grade product. After paying thousands of dollars for the first they keep wanting you to upgrade while paying thousands more for new ones. The product does not work and should be taken off the market. The salespeople are trained to be rude and promotional to gain commission.

Word needs to get out about this product.

The stores at malls should be closed! This product is a true example of false advertising.

Forever Flawless - Beware!!!!!

pushy sales people willing to lie to your face...... they start of with a very expensive price and keep telling you the price goes down. Also, they keep applying more serums, creams, etc, to your face. I sincerely advise you to stay away!!!!! They even had my 9 year old daughter convinced. Great sales training, I will give them that but the pressure is un bearable, it literally took me two hours to leave! Stick with your dermo reccomendations...... they know what is best for you. Not some high pressured/ sales commisioned un educated ***!!! They also tell you all about the celebrities that buy their products!!!!!
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ID
#716016 Review #716016 is a subjective opinion of poster.
Reason of review
Bad quality
Forever Flawless's reply to:

Forever Flawless - Total bait and switch scam!!!

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Pricing is set by the owenrs of the various locales and may vary.The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#711364 Review #711364 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$800
Preferred solution
Let the company propose a solution
Tags
  • false information given
  • Customer Scam

They reel you in by sampling the 4th tier product under a wrinkled eye, and of course, it then looks great...so they continue with the lower tiers and review the ways to use...then they sample a mask of the highest priced stuff...it works fabulously for 2,000 to 4,000 $. But all they give you is fancy packaged JUNK!

I went back the next day & they confuse you, hold you there with chit chat, make promises while pleading that we must not tell anyone the price ... And the boss is close by watching the ruse....sick sick people preying on innocents

1 comment
Anonymous
#1115244

My products worked. I'm extremely pleased. Are you sure you didn't get knockoffs from another company?

We appreciate you giving the brand a try. Sorry to hear it was not a good fit for you. Independent Store location. Ownership team has been updated about the experience at their store location with their staff. The retail stores that carry pur products are all privately...
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ID
#711002 Review #711002 is a subjective opinion of poster.
Forever Flawless's reply to:

Forever Flawless Review from Palm Harbor, Florida

Matter forwarded to independent locations customer care manager. Resolved - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#709932 Review #709932 is a subjective opinion of poster.
Reason of review
Problems with payment

Doing a media blitz to retrieve funds. I made a huge mistake but tried to return the products two hours after...

Sent from Yahoo Mail on Android

Date:Fri, Oct 2, 2015 at 10:21 PM

Subject:Key West ripoff on Duval

Dear Readers:

Not having a vacation away in many years from the normal family gatherings, I decided to book a last minute trip to Key West. Plugged in last minute deals and the beautiful Parrot Key resort popped up and I booked the room. The next day I was heading to paradise, excited like a child hitting Disney for their first ever experience. The drive was long from Tampa but stopped overnight in FT Lauderdale, stayed with my brother and his family. Back on the road the following day, all went well. Checked in at the Parrot Key and took off for dinner on Front St. Had a great time. That is kind of how the trip went the next four days, beach, sun and the sights. The very last day, I decided to take in some shopping, found some great deals on clothes and shoes on Duval. Also I had another awesome meal at Caroline's. While heading back to my vehicle I inadvertanly walked across a store front called Key West Salon pushing a product called Forever Flawless. The girl that works there, let's call her Bella - convinces me to come in and sit down. I was hot, so in I went. This was the first mistake of many to follow over the rest of the afternoon. Bella was selling hard with me saying no I dont want anything. Soon after, my credit card is being slammed for $870 dollars, while all along she is telling me I work hard and need to take care of myself. Somehow this little sweet girl has me in a private room and giving me a facial. Bella convinces me to buy more product, I kept saying no I can't afford anymore, she would leave the room and come back with a discount on every turn. We started at $12 grand, after all the no's she would leave the room and come back with another deal. Bella convinces me again that she will credit the $870 back for the purchase of all the product's she presented over the last two hours. I quote "Don't tell my boss or he would kill me", it does not end. I hand her my credit card to credit back the first purchase and run the new purchase for $1,612. Now Discover has it together and does not process the second purchase. Bella says, give me your debit card please. Another mistake, Bam! No policy of anykind was ever mentioned. An hour and a half later I am back to return the product and want a full refund. I get a piece of paper handed to me and am told to fill it out and I will hear back in 48 hours. I was told to take the product with me as the company will provide an address to return the merchandise. Now that was Wednesday and it's now Friday night with no calls from anyone. My credit card company is working on the first refund which Bella did not process and my bank says I am out of luck on the $1612. I can see that online other visitors talk about this exact store as I also saw the tall middle eastern fella onsite. Can anyone help me retrieve my funds??

Key West visitor to hopefully return..

1 comment
Anonymous
#1091594

The same thing happened to me a month later, at the same place! I was taken for even more money - embarrassed to say how much.

I filled out a form to cancel my order, and they sent it anyway. I'm in the process of disputing the charge and trying to figure out what recourse I have.

Forever Flawless's reply to:

Forever Flawless Skin Care Product Review from Beverly Hills, California

Matter forwarded to independent locations customer care manager. Resolved - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#709310 Review #709310 is a subjective opinion of poster.
Reason of review
Problems with payment

This is a horrid company with greedy aggressive sales reps and no humanity. An unauthorized person was in possession of my credit card and was aggressively pushed into buying over $2000 of this scam product (read the reviews of online users).

The sales rep checked his id and my card and the names were totally different but decided it was still ok to charge it. When i found out i was livid and immediately took the products back 2 hours later. I explained everything and they acknowledged that this other person used my card and that they checked but wouldnt return my money. I tried countless times to find someone with an ounce of brain or heart to help me so i wouldnt have to dispute it with my credit card but they said they wouldnt exchange and didnt do anything wrong!!

BEWARE THIS COMPAY!!! READ REVIEWS BEFORE YOU BUY ANYTHING OR EVEN CROSS THEIR THRESHHOLD!!!

1 comment
Anonymous
#1042614

It should be illegal. The main ingredients are laxatives and chemicals on the cancer watch list.