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Forever Flawless's reply to:

Forever Flawless review: Very dissapointed.

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#537741 Review #537741 is a subjective opinion of poster.
Loss
$120

Happened to be at a mall, when one of the forever flawless

employee approached me and started to tell me to try their product. I told her maybe not cause I never heard or read about it, but ofcourse as usual they keep insisting.

So I asked only for the neck cream nothing else. She said it was $250.00 . I almost fainted, so cause they are very good at selling, she added that the cream moisterizer and the Diamond infues lifting serum is even better then the neck mask, and it is only $179.00 still I said that is outragious, so in one split second she changed the prize to $120.00 WOW that did'nt take her long to bring down the prize. So silly me I believed her and bought it thinking this is going to help my neck (decolette).

Well what a surprise I have been using it morning and night fort the last 4 months and there is no change whatsoever. This is pathetic giving the wrong info, and so much pressure, cause these people are so consistent that you end up buying. I am so disgusted and disappointed after 4 months one shud see a change. Yet I would have been better off with something from

the pharmacy for $20.00 trust me.

cause Forever Flawless is just a bunch of BS.

You guys are just stealing our money.

Forever Flawless's reply to:

STAY AWAY FROM FOREVER FLAWLESS

Your visit was to an Independent Store location that simply carries our brand of product. - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#518953 Review #518953 is a subjective opinion of poster.

The products are low end junk. The Israelis are working illegally with student visas or none at all.

Tell them you are reporting them to immigration. There is no set price. The price is as high as you will pay! The young Israeli's come after military service to "see the world" and rip you off while they are illegally here!

They get a %30 commission off sales. The communal housing they are required to live in is deducted from that %30 also.

Several laws are being broken here. Not to mention the outright shame of the "hard sell." Do whatever you can to spread the word and help stop these scammers!

Forever Flawless's reply to:

Forever Flawless review: It happened in Las Vegas

Matter forwarded to independent locations customer care manager. Resolved - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#512452 Review #512452 is a subjective opinion of poster.
Loss
$2400

My husband & I were staying at Caesar's in Las Vegas last month when very pretty young women offered a sample mosturizer for free. After accepting the free sample they insisted on me going into their little store to show me more.

they are very aggressive sales people & won't take 'no' for an answer. I didn't want to spend time there - was on my way to lunch with my husband, so I purchased just a few items. They kept calling me for a free facial which I accepted on the morning when we were leaving. My big mistake!!

.. the second sales person was even more aggressive .. acted like her life was on the line if she didn't sell me more. I kept saying 'no' & she kept offering me more free stuff and told me she would refund my previous purchase.

.. before I had a chance to think, she totaled everything up to $2000.00 but said she would deduct $800 --- if this company was more honest, perhaps I would not feel as foolish as I do now -- they did refund my credit card $700, but charged me over $2000.00 for creams, etc that I do not want or need.

My next comment will be to the BBB.

Forever Flawless's reply to:

Don't buy anything from Forever Flawless/OroGold

Please feel free to give the Forever Flawless Wholesale/Manufacturer's Office Customer Care team a call so that we may be able to assist you with seeking a resolution to this matter. Our number is (470) 545-3577 and office hours are 9:30 am - 5:30 pm EST. We are attempting to assist retail customers to resolve matters with the owners of the independent store location. We do look forward to speaking with you.
Review
#458724 Review #458724 is a subjective opinion of poster.
Loss
$500
Tags
  • orogold

This happened with the Forever Flawless company but OroGold is a sister company.

I was walking in St Laurent shopping mall when I was stopped by a Forever Flawless salesman. He was really insistent about showing me the product. I wasn't really expecting such high pressure sales tactics or I would have just kept walking. I really wish I had and had nothing to do with this company. Anyway, back to the story, he demostrated some of their products on me. He put a peel on my inner arm and some eye care under my left eye. I admit I was impressed because the inital results were amazing. Anyway, it was a really hard sell. There was a bit of sticker shock when he told me the price but then he discounted it by including products for free. So I purchased the products.

Anyway, I did some more shopping and then went home. Soon after I got home, I looked at my arm where the product had been applied and it was all red. I went and looked in the mirror and the skin under my left eye where the eye care had been applied was red too.

By this time, the mall had closed so I went back the next day. The same salesman was working but he wouldn't give me a refund even through the products hadn't been opened. They would only exchange the product. The salesman was still trying to sell other products to me, but after what happened to my arm, I don't want to use any of their products. I don't believe their products are safe. I still exchanged the the peel and eye cream for body butter. At least, I didn't experience any redness from this product. I am stuck with lots of jars of a product that I am afraid to use.

You would expect that a company that sells a geniune product would have a satisfaction guarantee. I really think I should be able to get a refund because their product made my skin go red. A legimate company with a legimate product shouldn't need to use high pressure sales tactics.

Anyway, I think my money is gone for good but I hope this review saves someone's else money.

Keep walking when the Forever Flawless/OroGold salespeople approach you in the mall. Run if you have to.

Forever Flawless's reply to:

We sincerely apologize for your less than wonderful experiene with an authorized Forever Flawless retai location. Since they are all indepently owned and operated, 3rd party business's we have no control over their policies. We hope you were able to secure a refund...
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Review
#372248 Review #372248 is a subjective opinion of poster.