Forever Flawless's reply to:

Forever Flawless - Badgered to buy and refused a refund

We are sorry to hear about your experience. Matter forwarded to independent locations customer care manager for review. Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#650951 Review #650951 is a subjective opinion of poster.
Pros
  • Sales rep seemed knowledgeabecos
Cons
  • Pre
  • Could not return unopened products
  • Product caused pain
Reason of review
Poor customer service
Loss
$5400
Preferred solution
Full refund

I was badgered to buy product while getting my "free" facial. I was in the chair almost two hours and gave in.

Good sense prevailed and two days later I took the products (unopened) and the receipt for a refund. I was told I had to call the company on Monday, I made two calls leaving both home and cell numbers. The badgering salesman called me back and told me I couldn't get a refund. The receipt clearly states returns can be made within seven (7) days.

I'll continue to call the company to get a refund and spread the word via Facebook and conversation that the company is not trustworthy. And, my skin was itchy and painful for almost 24 hours after the "facial."

Forever Flawless's reply to:

Forever Flawless Staff Review from Kansas City, Kansas

Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#648002 Review #648002 is a subjective opinion of poster.
Reason of review
Poor customer service

So many regiments of forehead, cheeks & neck; multiple that by 3 or more regimented applications. Just so much work for little, if any results.

In addition there was a come on by the saleslady. Then absolutely no returns. do da, do da, what's up with a required 100 word before a posting a, b , d , e, f, g, h, I, k, l, m, n, o, p, q, r, s, t, u, v, w, x, y, & z.

This must be a scam complaint site, I again ask why so many words are required to fill this out.

Forever Flawless's reply to:

Forever Flawless - Don't Buy!!!

Your visit was to an Independent Store location that simply carries our brand of product. Pricing is set by the owenrs of the various locales and may vary. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#646351 Review #646351 is a subjective opinion of poster.
Cons
  • Return policy
  • Pressure to buy
  • Definately the cost
Reason of review
Bad quality
Loss
$130
Preferred solution
Full refund

I was walking through a mall in San Antonio while waiting for a hair appointment. The FF sales rep literally grabbed me by the arm and took me into the store.

She demo'd the microdermabrasion product on the inside of my arm. I tried several times to walk out telling the salesperson I would think about it. She kept pushing different "deals". All my instincts were telling me to get out of there, but I honestly began to feel like I was going to be able to leave until I bought something.

The whole thing was very high-pressure. I spent $130 on the "diamond infused facial peeling gel." She "threw in" the moisturizer cream. Then she told me to come back in a month and she would do something with my eyes! (I am 60 years old and admittedly have a wrinkle or two, but REALLY, what a thing to say!) I practically ran out of the store.

When I got home I noticed the receipt said no returns. Believe me I was already thinking about taking it back. No where was this policy posted in the store, and the salesperson definitely did not mention it. Ultimately I tried the product on my face using it as directed.

Number one, it is almost impossible to get the stuff off if you have any fine hair anywhere on your face. I tried everything I could think of. It literally took days before I could no longer see pieces of this stuff hanging off my face. Secondly, for several days I felt like there were tiny pieces of glass in my skin if I rubbed it.

Thirdly, I could not see any positive effects at all. As for the "free" moisturizer, it is gritty and difficult to rub in. It did not feel pleasant at all and there certainly doesn't seem to be anything special about it. I doubt seriously if I would even use it as a hand cream.

Is FF a scam? I certainly think it is. If the products were actually any good they would not have to pressure people so hard to buy them and they would offer a money-back guarantee. I lost $130 I could ill-afford, but I am grateful I did not get scammed out of thousands of dollars the way some others have.

Stay away! If approached keep right on moving.

1 comment
Anonymous
#999167

Thanks for the review-wish I had seen it before buying-that *** exfoliate clung to the little baby hairs on my cheeks and I had to actually shave my face to get it off! I spent $360 on the blue diamond eye serum and eye cream and she threw in the exfoliator. What a waste.

Forever Flawless's reply to:

Forever Flawless - Skin Care Product Review from Gilbert, Arizona

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#641969 Review #641969 is a subjective opinion of poster.
Reason of review
Pricing issue

I am in Vegas today and received my free sample of moisturizer and told my eyes look tired(admittedly). The salesperson immediately patted this stuff on my eye and blah blahing about it, showing me the difference etc.

Yes it made the bag disappear! HOWEVER, it was extremely tight and a little stingy. I was told it would go away as soon as she patted on the 2nd part. It did relieve the tightness slightly.

Then came the sales pitch of the 2 products for $1500 for a one year or $2500 for a two year supply. Um, what?!? When I balked at the price, she came back with a health show price of $750 but I only had an hour to decide. I told her I'd like to think about it and would she do the other eye so it matched.

She said to think about it and when I decide, come back and they would do the other eye when I returned. When I said that to even consider the purchase I would need both eyes done to see the results during the day she replied that she would do the other eye and I didn't need to get mad. I told her that I would talk to my husband about spending so much on these products. She then said they'd give me the $350 mask and a cleanser and toner as well but if I returned after 3:00 the price would be $1500.

She asked me a few questions multiple times-because she obviously didn't listen to the answers. I walked to the restroom directly and looked in the mirror. The stuff looks good if you never smile. The edges where it was applied were buckled and crusty.

She said that was caused by my own makeup, but it certainly was the product. Because it was starting to burn I went back up to my room in the same hotel and washed my face-this stuff did not come off easily, was very crusty and my face is bright red still after an hour.

What could possibly be in these products ( other than empty promises and some snake oil) that would garner such as a ridiculous price?

I wouldn't waste the money on this stuff.

4 comments
Anonymous
#1010017

I don't know what's in the eye gel/serum but the gel peel is mostly water, acrylic and silicone.

Anonymous
#997832

I was also accosted by the sales rep at Caesar's for a free sample. Once they got me into the store, they started slopping this *** around one of my eyes.

I felt a tightening around the eye, and then they dropped the bomb that I need to buy a year's supply for something like $1,500! I got out of the chair and ran so fast out of that place and went back to my room to wash the *** off my face because it was starting to sting.

Never again!

Anonymous
#989638

Winy!! I bought it and it works amazing !!

Anonymous
#990283
@PissedConsumer989638

This burned my face to the point I needed to get cream from doctor.

It was a like a severe sun burn.

Don't buy this - run, run like ***!!

I too had it sting when they put it on but then I washed it off right away so I didn't have this white stuff on my face. When I got home I was shocked at the burning, it was now more than stinging, it was full on fire on my face. I want my money back!

View more comments (3)
Forever Flawless's reply to:

Forever Flawless - Skin Care Product Review from Monument, Colorado

Your visit was to an Independent Store location that simply carries our brand of product. Pricing is set by the owenrs of the various locales and may vary. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#637300 Review #637300 is a subjective opinion of poster.
Reason of review
Bad quality

Same place, same problem. They took advantage of me.

Said all the right things. Now i am out $2000. How could I let them talk me into it??? My face is still itching two days later!

No refunds?? I should have been smarter. I was extremely worn out and I had been looking for some facial products. They are very good sales people.

I'm a fool to fall for this!! Do not be as foolish as me!!

1 comment
Anonymous
#987192

hello

Forever Flawless's reply to:

Forever Flawless - Review in Cosmetics and Toiletries category from Parker, Colorado

Thank you for giving our brand a try and taking the opportunity to share your experience. We do hope you enjoy the products you selected. Should you have any additional questions or concerns please feel free to contact our customer care professionals at (470) 545-3577. All the best on your skin care journey!
ID
#636730 Review #636730 is a subjective opinion of poster.
Reason of review
Good quality

I had Botox injections in my face for blethersppasms. I had bad side effects from it .

On Black Friday last year I tried forever Flawless . In a few weeks I was back to my usual wrinkle free face. My facials and this product has made me very happy with results. I'm 63 and look 50.

It works if you use it as directed. I recommend it forever flawless in Park Meadows mall in Lonetree Colorado

Thank you

Erica Brent brenterica33@yahoo.com

1 comment
Anonymous
#1011745

Who would ever leave a comment with her full name and email adress as signature??

FF scammers, please find a new job... This is not good for your karma!

Forever Flawless's reply to:

Forever Flawless - Review in Cosmetics and Toiletries category from Atlanta, Georgia

Thank you for giving our brand a try and taking the opportunity to share your experience. We do hope you enjoy the products you selected. Should you have any additional questions or concerns please feel free to contact our customer care professionals at (470) 545-3577. All the best on your skin care journey!
ID
#633336 Review #633336 is a subjective opinion of poster.
Reason of review
Good customer service

Pleasantly surprised by Forever Flawless. I didn't know what to expect when I got to the mall but with all that I had a great facial and did purchase some Skincare I think I will use in the future. Prices were high but manager approved a promotion for Mother's Day so I did catch a bargain.

Forever Flawless's reply to:

Forever Flawless - Cream Review from San Antonio, Texas

Sorry to hear about your experience. Independent Store location. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#632897 Review #632897 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Similar experience with the hard sell. When I said no thank you they started with the car sales routine of needing to speak with their manager to get me a better deal.

And even tried to sell me a torn box for about 10 percent of original price. I can smell a scam. Then they got rude that I didn't purchase anything. The low end creme they put on my eyes to make my circles go away is nothing more than a concealer that wiped off later.

ScAm.

Stay away from the San antonio locations.

1 comment
Anonymous
#1081604

Other locations are also scams.

Forever Flawless's reply to:

Forever Flawless - ALSO SCAMMED

Matter forwarded to independent locations customer care manager. Resolved - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#631689 Review #631689 is a subjective opinion of poster.
Cons
  • Extremely too much pressure
Reason of review
Don't offer refund and then give hard time
Loss
$803
Preferred solution
Full refund

I too was scammed potentially out of $800.00. Am embarrassed that I fell for such a scam.

The product did work as long as I don't ever wash my face again. As soon as you wash your face, the wrinkles reappear (think there's glue in the creams). I took my product back to the store well within the 7 days for a REFUND which was very clearly posted on my receipt and now they are giving me a hard time. Is it me?

Do the sales people in these stores all seem to be of gypsy origin.

I am registering a claim against them through my bank since I paid with a debit card.

Forever Flawless's reply to:

Forever Flawless - Review in Cosmetics and Toiletries category from Atlanta, Georgia

Thank you for choosing the Forever Flawless brand! We appreciate your patronage & are happy to hear you enjoy your products and the independent reseller is giving excellent levels of customer care!! Should you have any questions at all please know that our team of customer care professionals are here to assist and may be reached at (470) 545-3577
ID
#631068 Review #631068 is a subjective opinion of poster.
Reason of review
Good quality
Forever Flawless - Review in Cosmetics and Toiletries category from Atlanta, Georgia

Thank you forever flawless because of you I look so much better. I have staring using your white line and the results are amazing.

After that I started with the pink line and am very pleased. The only thing I would like is to have a store next to where I live but also getting to Vegas is not so bad.

Really flawless. The BEST

1 comment
Gerod
#1094550

You must be an employee.

Forever Flawless's reply to:

Forever Flawless - I got caught up in it too

Thank you for giving our brand a try and taking the opportunity to share your experience. We do hope you enjoy the products you selected. Should you have any additional questions or concerns please feel free to contact our customer care professionals at (470) 545-3577. All the best on your skin care journey!
ID
#626078 Review #626078 is a subjective opinion of poster.
Pros
  • Sales rep was convincing
Cons
  • Cost
  • Sales rep was convincing
  • Definately the cost
Reason of review
as I read reviews, I know I was scammed
Loss
$1300
Preferred solution
No solution, just want women to be aware not to let these folks pressure you in buying things you really don't want or need.

I just received my FEDEX from my new Italian best friend (forever flawless) that I met while killing time before a flight out of San Antonio. As I read the reviews here..

and I look at my box full of goodies... I am thinking.. how the eff did this happen? Yep, like others..

I paid for one item and was given an additional nine other items "free" . I haven't even tried them yet.. just keep staring at the box - buyers regret? Oh yes.

Regretted it the moment I agreed to it.. even walked out of the store.. turned around and walked right back in.. only to be assured that I was doing the right thing..that it was guaranteed....

it really didn't make me feel any better. I could just have flushed that grand (and some) right down the toilet.. they take advantage of vulnerable women - probably focus on those who, like myself..

reaching the age where the lines are a little more noticeable - make promises and pretty much beat you down and admittingly, I caved in.

Forever Flawless's reply to:

Forever Flawless - Peeling Gel Review from Fort Nelson, British Columbia

Please feel free to give the Forever Flawless Wholesale/Manufacturer's Office Customer Care team a call so that we may be able to assist you with seeking a resolution to this matter. Our number is (470) 545-3577 and office hours are 9:30 am - 5:30 pm EST. We are attempting to assist retail customers to resolve matters with the owners of the independent store location. We do look forward to speaking with you.
ID
#625664 Review #625664 is a subjective opinion of poster.
Reason of review
Bad quality

Worst product I have EVER used. My face felt sticky and looked like I was peeling clumps of glue off my face after using the peel.

Left nothing but itchiness and redness. The facewash and moisterizer are both useless as well. The fact that they do not do refunds means that even they do not guarantee their product.

Stay away from this scam! There is far better product for less money.

1 comment
Anonymous
#1136854

Right? What's up with chunks of glue like skin stuck to your fine hairs..

Painful! Left my face a MESS!

Forever Flawless's reply to:

Forever Flawless Scam

We are sorry to hear about your experience. Matter forwarded to independent locations customer care manager for review. Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#624134 Review #624134 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$275
Preferred solution
Full refund

Was nabbed walking by and within seconds was being treated with all kinds of samples, and given the spiel that it was the end of the day and they would give me the whole "white diamond" set for $149, but when I got to the register, for another $99 I could complete the set. I walked out to the tune $275, thinking I would try it and could return if unsatisfied.

When I got home and read the ingredients it had nothing listed the salesman "German" had said was in it...first ingredient is water and the second is alcohol...both very drying for the skin. Then I saw the no refund, exchange only policy on the receipt.

Definitely feel ripped off! I'm going to attempt to return and if that doesn't work, I'm going to stand outside all day and make sure all the people they try to lure in are fore warned!

1 comment
Anonymous
#973834

And once again another review from some woman who is blaming EVERYONE AND EVERYTHING for her buying decision. If you read all the reviews on this makeup product they all have a recurring theme - the women were "charmed" "sold something" "tricked" "got a sales pitch".....etc.

Basically, they spent their money without thinking or looking closer to what they were actually buying, and now they need something else to be responsible so they can feel like a victim versus acknowledging responsibility for making a poor decision. Grow up and be big girls about the BUYING decisions you make shopping, Ladies.

Forever Flawless's reply to:

Forever Flawless - Don't get suckered in!

Resolved - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
ID
#621377 Review #621377 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$2000
Preferred solution
Full refund

OMG, I am screwed! I fell hook line and sinker.

After my trip to the mall (Park Meadows Mall in CO) I walked out of there asking myself what I had just done. How could I be so ***? After a couple of hours my face started to itch, really itch! I washed off the remaining product (which felt sticky and gross) they had put on in the store and it still was hours before it quit itching.

So now what? Guess I'll start with my credit card company and see what I can do.

Talk about gullable! This $2000 May be gone for ever!

1 comment
Anonymous
#1115239

I don't what happened to you, but I disagree. I have been using FF for 3 weeks now.

My skin looks and feels great, and today, one of my friends made a remark about how beautiful my skins looks.

I wasn't scammed. This product is working as promised!

Forever Flawless's reply to:

DO NOT BUY FOREVER FLAWLESS! IT'S PURE JUNK AND NOTHING BUT A SCAM!

Please feel free to give the Forever Flawless Wholesale/Manufacturer's Office Customer Care team a call so that we may be able to assist you with seeking a resolution to this matter. Our number is (470) 545-3577 and office hours are 9:30 am - 5:30 pm EST. We look forward to speaking with you.
ID
#618863 Review #618863 is a subjective opinion of poster.
Cons
  • Return policy
Reason of review
Bad quality
Loss
$200
Preferred solution
Full refund

I was also scammed! Park Meadows Mall, Lone Tree, CO.

Company Name: Forever Flawless. The sales tactics they use are absolutely ruthless! She kept throwing in stuff and then saying "Now that's ALL!" So of course I walked out after paying $200 for what I NOW KNOW is pure junk! The face peel would NOT come off my skin!

I went back the next day and demanded a refund. Of course, THEN....I find out they don't give refunds! (Right!). The manager was not in so I asked for his phone number.

I left him a voice mail and didn't expect a call back, but to my surprise he called me right back. However, he was very rude, and asked me to put what I said in an email, so he could forward it to his attorney! Wow. For what?

Because I told him the product was ***, ruined my skin (the esthetician couldn't even get it off!) and that I was aware of how I got "roped in" from their devious sales tactics? Yeah, right! The sales girl saw how upset I was, and practically FORCED ME to take some eye cream as a substitute. Which, by the way, is also JUNK!

This business is a joke! I HOPE THAT ALL OF US "SCAMEES" DO WHATEVER IT TAKES TO GET THIS BUSINESS CLOSED DOWN!

1 comment
Anonymous
#1118024

I bought the same junk & store refused to give money back.

The manufacturing company is located in Las Vegas.

They don't do anything except blaming the retailers. The manufacturing company said once the product is open, then there is no refund. They told me to trash it if I didn't like it.

Conclusion is that Forever Flawless is garbage.