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Forever Flawless's reply to:

Forever Flawless in Scottsdale, Arizona - Scammed & Extremely Disappointed!

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#786850 Review #786850 is a subjective opinion of poster.
Cons
  • Too much pressure
  • Entire experience and products
Reason of review
Bad quality & , over-priced !!
Loss
$1700
Preferred solution
Let the company propose a solution
Tags
  • Skin Care

I was approached by a VERY charming sales person in a kiosk at Scottsdale's Fashion Square in November. His initial approach was for the manicure kit, which he demonstrated on one of my nails, and it seemed to be a good product, which he immediately offered at a two for one price, when I hesitated to purchase.

Then he threw in the fact that the buffer had a life-time guarantee. I decided to think about it, and returned a bit later after shopping. -- This time, as he saw he had my attention, he went on to introduce me to their skincare line, along with demonstrations, and better & better price deals! -- To make a long story short, and this was my fault, I was completely overwhelmed with all these products promised to deliver, without having a face-lift, that I walked away with $1700 worth of products!!

-- I have given these products three months to produce ANY sort of improvement, to no avail!! In fact, the manicure buffers have shredded & and fallen apart! The skincare regime is a bunch of time-wasting ***, and in fact, my skin looked dry & cracked after each application, making it necessary to apply other products to soften the effect.

-- The company does NOT even stand by their products, and refused even a partial refund! -- So, PLEASE do yourself a favor, and DO NOT buy this product, as it is just a bunch of ***!!

Testimonial

Forever Flawless is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

I'm going through reviews for my first time after 8 months of good experience with F.F cosmetics and I'm in shock to hear about the bad experience of so many ladies. if I only read this reviews before , I would probably wouldn't buy any. BUT - unlike other touristy...
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Review
#786049 Review #786049 is a subjective opinion of poster.
Reason of review
Good quality
Forever Flawless's reply to:

Forever Flawless in Brampton, Ontario - Rip off

Our company does not offer a trial sample or subscription program. The product in question is not the Forever Flawless Brand. If you have any further questions we may be reached at info@ForeverFlawess.com
Review
#781528 Review #781528 is a subjective opinion of poster.
Reason of review
Problem with delivery

Tried this product...a trial product which cost me $7.00 on shipping. Used the product and it did nothing but dry out my skin, cause my skin to flake off and stung when I applied it.

Then to find out that cancelling future orders is almost impossible, plus restocking fees, etc. How can a "trial sample" cost so much in shipping and then you have to return any used portion, again more shipping costs.

Don't use this product, its not worth it, the customer service people are rude and not helpful. This is a scam for sure.

Forever Flawless's reply to:

Forever Flawless Skin Care Product Review from Chandler, Arizona

Sorry to hear about your experience. Independent Store location. Ownership team has been updated about the experience at their store location with their staff. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

Review
#779328 Review #779328 is a subjective opinion of poster.
Reason of review
Bad quality

Hi , I just want to say . Stay away from this product .

I purchased some *** moisturizer , scrub, face wash ....It is sticky and does not show any results . Feels like some cheap brand product from local stores. Also the sales person was not letting me leave the place . He was flirting , touching me all over..(why would anyone touch ur chest while talking ) When I said don't do that he was like u are u do not know American culture and all that ***.

He Promised a spa , facial worth 400$( why would anyone do that ) if I buy his products ... He was very indecent and irritating .

I don't know why I feel into the trap after 45 minutes or resistant conversation with him .... The product turned out to be so bad .

Forever Flawless's reply to:

Forever Flawless - Cream Review from Baltimore, Maryland

We are sorry to hear about your experience. Your visit was to an Independent Store location that simply carries our brand of product. Ownership team has been updated about the experience at their store location - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#779223 Review #779223 is a subjective opinion of poster.
Reason of review
Poor customer service

I am furious that I fell for this scam. I reside in MD and was returning defective Beats headphones at Apple Store at The Mall in Columbia which were clearly defective to even a early teenager.

The cushion came unglued and waited an hour for assistance then fought for 3 hours with the apple reps said to me " oh well" it happens. They admitted that it was in fact a manufacturer error and Apparently that's normal. A specialized Dr Dre pair that is priced $500 and over to come apart after 5 months. I had receipt , box , original everything and they admitted looked well taken care I had even purchased a 1 yr warranty yet in still there was nothing they could do for me.

I had two options, leave with nothing, buy new ones at original price or pay $580 - $600 to have fixed. Frustrated I was off to leave the mall yet that did not happen. I lost my father and my husband within the same year and was emotionally greiving. Then next thing I know a younger man approached me and tells me you have such a sorrowful look on your face and asked if I was ok.

I said yes thank you and continued to walk my way out of the mall. The salesman literally followed me continuing to speak as I was attempting to leave and bottom line I feel taken advantaged of. He spoke of Faith and God and I said I've had a bad year and I just needed to go home. He not only took advantage of my loss and faith in God, he said he felt I deserved to have a divine intervention to make me feel better to myself and a woman must not let herself go.

He offered he would give me a free facial and a special gift if I just went and let him take me to relax and just have his specialist due a treatment there in the mall and how Fabius this line was and how it was the best on market etc etc etc. In the end the company and their associates preyed on my mentality of loss, grief, and insecurities. I spent over $5000 dollars and all of it was not just a scam. I believe legally what they are doing is fraud.

They prey on women and in my case they manipulated me with their lies, that the main sales rep came to work on me because that he was too a believer of God and how important faith and family was to him and that he would give me a fair price and even had me purchase an extra line for my mother. Not only the three treatment lines I purchased were a year supply , and the containers were large ( while the contents inside were barely a three month supply) and if you have purchased even one cream or mask or other facial treatment, the containers were filled with 50% more of container then product, at store those of us went home to discover. The most disgraceful part was more than half the containers wold not close, leading to the products to dry up to even less product which was so clumped up that really came to barely a month supply. During this happening I called several times at first asking to speak with the 'specialist' named Andre who was the main person who fed me complete lies.

Then called demanding to speak who was in charge of this company or who was in charge of this branch at Columbia mall. I still have not received even a call back after attempts to call the corporation. I'm hurt and furious. Since when Americans can be cheated out of after taxes- over $5,000.

I plan on paying Andre a visit soon. And I guarantee you I will make everyone I can in this higher class mall that they are technically *** artists taking advantage of women.

Forever Flawless's reply to:

Forever Flawless in Huntington, New York - Hit them where it hurts... their pocket!

Thank you for your contact. We are the manufacturer and distributor of Forever Flawless, Oceane and Sericin Plus. Each location is an independently owned and operated, 3rd party business. We do not a franchise. Any requests for refunds, free product or services would need to be performed by the establishment where the products were purchased. We apologize for any negative experience with this locations and don't want it to shine poorly against our brand.
Review
#778799 Review #778799 is a subjective opinion of poster.
Cons
  • Sales rep was convincing
  • Product at home did not perform like one in the store
  • High-pressure sales tactics
Reason of review
Pricing issue
Tags
  • Diamond Infused Skin Care
  • Skin Care

I am not a mall person in the slightest but found myself in the Walt Whitman Shops in Huntington, NY to drop off my son for a school sponsored field trip. It was going to take only an hour so with my 9 year old in tow I decided we would walk around to kill time. Unfortunately, I chose the wrong direction to walk in.

I was lured into the store by the many sales people crowding the door offering free samples. Next thing I knew I was seated and had a young, attractive girl applying eye cream on me. She went into her very well rehearsed sales pitch and as she's speaking I could actually feel a tingly sensation in the areas she applied the cream. As I'm hesitating she adds "free" items to the list of products I'll receive if I agree to pay the discounted rate of only $400 including a facial valued at $190.

Very foolishly I agreed, without doing my due diligence of research, confident that the results I'm seeing and feeling in the store are what I'll get at home.

When I asked about the return/refund policy she assured me that they never had to because everyone was so happy with the results. Again, uncharacteristic of me I didn't question this.

Fast forward 8 days, I used the eye serum and cream twice as directed and felt and saw nothing, NO DIFFERENCE.

I looked more closely at my receipt and found it read No Refunds. That's when I decided it was past time to check around and see what others had to say and among other sites I stumbled onto this one.

Furious and disappointed in myself more than anything I tried to call the number on the receipt only to have it inform me the # was not working. Time to pay a visit...

I walked into the store and there were 4 sales people inside. My salesgirl was with an unsuspecting middle aged mom, like myself. Opposite them was another salesgirl fixing her makeup in front of a mirror. She was first to see me walk in with the bag and she may as well have seen the Grim Reaper. The look on her face said it ALL. She dropped whatever she had in her hand, turned to the two men at the register and rattled off information in another language. The two men quickly came to attention, as if I was their commanding officer, and put on fake smiles.

I'm not sure what triggered it exactly because I promised myself I would remain calm but I went BALLISTIC! It might have been a combination of seeing the woman like myself in the chair with a young child at her feet and the reaction of the sales girl who spotted me first and the slimy, slick fake smiles on the faces of the men but I said "YES, I'm here for my money back!"

After some back and forth and costing them the ongoing sale attempt I promised the man that I had no qualms about parking myself in front of his store and making sure he didn't get another penny that day.

Ultimately I got my refund but not until I had to hear more lies like that the salesgirl was in the back room crying her eyes out. Meantime, I walk out when all is done and who do you think is walking with arms swinging at her sides and looking fresh as a daisy? The salesgirl.

Moral of the story... don't feel helpless, you can get your money back. Good luck!

Forever Flawless's reply to:

Forever Flawless DOES NOT WORK-SCAM

Matter forwarded to independent locations customer care manager. Resolved - The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

Review
#777933 Review #777933 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Bought it at Cosmopolitan Hotel in Vegas. Smooth sales pitch.

Salesman said he was in Vegas temporarily from Denmark to sell the product. He tried a sample on my puffy eyes and the puffiness seemed to go away in a short time. Of course I bought the Lifting Cream and the Lifting Serum. It was a 2-step process at a cost of $400!!

But when I did the same routine at home - IT DID NOT WORK THE SAME WAY. Did not work at all! Just irritated my skin. I am afraid to use it.

I am contesting the charge with my credit card company. Someone should get the government to investigate.

They pray on older women by pointing out their skin flaws and telling them this cream will fix it, when it's not true. Additionally, the eye cream is to be kept away from the eyes!

Testimonial

Forever Flawless is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Love my Forever Flawless skin care!

I am thrilled about forever flawless skin care. People see the difference with my skin. I see the visible difference. No lines. Healthier younger looking skin. The products are miracles in a bottle. My 30 year old daughter and my friends have seen the difference and they have all switched to FOREVER FLAWLESS! I have not had a facial for 1 year. And my skin looks radiant. I can't express my gratitude! Angie Seymour
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Review
#1018639 Review #1018639 is a subjective opinion of poster.
Reason of review
Good quality
Forever Flawless's reply to:

Forever Flawless Skin Care Product Review from Dillon, Colorado

Thank you for choosing the Forever Flawless brand! We appreciate your patronage. Should you have any questions about usgae, regimens, or replenishing our customer service team may be reached at (470) 545-3577
Review
#772970 Review #772970 is a subjective opinion of poster.
Reason of review
Good quality

Forever flawless its actualy very good for my skin , softer , smoother , and lifted , never felt my skin amazing that way

Forever Flawless's reply to:

Forever Flawless in Oakland, California - Scam wished I had never stopped

Concern forwarded to independent locations owenrship team. Resolved - The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#771598 Review #771598 is a subjective opinion of poster.
Reason of review
Problems with payment

I was totally taken in by the nostop pushy approach and after I paid and tried to stop my 2 year contract I learned there was no return. Expensive and not worth it!

Stay away! It is a very pushy approach, very friendly, caring and very smooth. If you see them just keep on walking do not take that free sample or let them put a product on you!!!!!

I do not trust that they will even deliver on my two year contract.

I see them as a dishonest company. I wish I had read these reviews before I made a very expensive mistake.