products sales store skin face mall money people cream credit card
Forever Flawless's reply to:

Forever Flawless Sales Representative Review

We appreciate you giving the brand a try. Sorry to hear it was not a good fit for you.
Review
#825795 Review #825795 is a subjective opinion of poster.
Reason of review
Poor customer service

Got snagged into a store in lower Manhattan a couple years back. Same story as what many others have written.

Aggressive sales people. Got suckered into a'free' facial and the woman who did it was practically crying at the end when i refused to buy any of the expensive items she kept offering at lower and lower prices. Yeah snake venom was one of them. Utterly ridiculous.

I did wind up getting an eye cream from another sales person that accosted me .. still use it two years on hoping some kind of placebo effect will make it work.

But so far all 40 years are right there, and the product did nothing at all. If you spot a Forever Flawless sign anywhere, just run away!

Forever Flawless's reply to:

Walt Whitman shoppes "Oceane" Forever Flawless products

Sorry to hear about your experience. Independent Store location. Ownership team has been updated about the experience at their store location
Review
#820825 Review #820825 is a subjective opinion of poster.
Cons
  • High pressure sales people
Reason of review
Pricing issue

On my way out of Apple Store walking to my car on Thursday 3/24, I was lured into this place. Sean put the Diamond Blue eye serum on me and then gave me his high priced sales pitch.

I could get the serum and the eye cream for $399. Showed me videos of before and after. I said I just paid for an expensive repair at Apple and could not afford this. The price came down to $299.

He said I looked about 40! Gee, isn't that great since I have a son who's 40!!! I didn't ***. More sales pitch.

Down to $199. Sean spoke to some others either in Greek or Turkish. I had to get away. I only bought the eye serum for $99 which was HIS personal price b/c he said I'd come back b/c of the great results.

This is supposed to be a year's supply. The box says their office is in Cyprus! I see a little difference in the under eye area and less dark circles. I just came back from this mall today 3/31 with my repaired laptop and walked right passed them again.

Since I am walking with a cane due to upcoming knee surgery, I was almost attacked by two of their sales people today saying, "We can help you. Let me help you with your package." "Not today, I said" Advice, "Walk on the other side by Bloomingdales." The Simon Corp.

should be ashamed that they leased to a tenant like this. It brings down the atmosphere of this lovely Mall.

Forever Flawless's reply to:

Forever Flawless Customer Service

We are happy to hear that the ownership team was able to get you taken care of. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#819967 Review #819967 is a subjective opinion of poster.
Pros
  • After sales service
Cons
  • Extremely too much pressure
Reason of review
Good customer service

I was lured into the store in Third Street Santa Monica and given very hard sell by Marlies, my credit card was also taken to the counter so I did not see anything about no refunds, if there was anything there! I was given a free!!! facial which was nothing like a facial !!! just cream applied and steam directed on my face, I wrote and complained to Marlies

I was contacted by Sharon Morgan of Customer Services when I complained about a facial and pushy sales people, she dealt with my issues promptly, politely and was very helpful. I was very happy with the way she dealt with every step of our communications, swiftly and efficiently, I was also very pleased with the outcome, being offered a full refund without any problem. I have nothing but praise for the Customer Service Department and Sharon Morgan in particular.

Jean Myers

Forever Flawless's reply to:

SNAKE OIL SALESMAN LITERALLY THEY SELL A PRODUCT WITH SNAKE VENOM | Forever Flawless review from Mesa, Arizona

Matter forwarded to independent locations customer care manager. Resolved - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#819852 Review #819852 is a subjective opinion of poster.
Cons
  • Seemed to work that day next day back to oldself
  • Pushy sales person lies directly to me
Reason of review
sales lied about the amount i was being charged flat out lied to me
Loss
$3100
Preferred solution
Full refund

SAME THING WAS ON FREMONT STREET DRAGGED IN TO THEIR LOCATION STARTED PUTTING THINGS ON MY FACE. I TOLD THEM LOOK I AM BUYING A HOME I CANT AFFORD THIS STUFF.

SUCH HIGH PRESSURE AND THEY FLAT OUT LIED TO ME TOLD ME ONE PRICE WHILE SERVING ME CHAMPAGNE THEY NEW WHAT THEY WERE DOING. HE FOLDED THE RECEIPT BEFORE HAVING ME SIGN IN AND TOLD ME ONE PRICE ONLY FOR ME TO DISCOVER THE NEXT DAY IT WAS 4 TIMES HIGHER THAN WHAT I WAS TOLD. CALLED CREDIT CARD COMPANY IMMED. I DID NOTH AVE THE PRODUCT THEY WERE MAILING TO ME.

I WENT BACK TO THE SHOP TOLD THEM DO NOT MAIL IT I AM DECLINING CHARGES WITH CARD COMPANY SAID YOU LIED TO ME TOLD ME TOLD ME IT WOULD BE 1200.00 AND YOU CHARGED ME 3200.00 AND HAD ASKED 3 TIMES WHAT HE WAS BILLING ME. WELL THE PACKAGE CAME TO ME BY US MAIL.

I AND SENDING BACK FEDEX GROUND WITH SIGNATURE SERVICE REQUIRED AND HAVE ALREADY PROVIDED ALL INFO TO MY CREDIT CARD COMPANY. STAY AS FAR AWAY FROM THESE JERKS AS YOU CAN .

Forever Flawless's reply to:

Worst sales tactics I've ever seen | Forever Flawless review from Littleton, Colorado

Sorry to hear about your experience. Independent Store location. Ownership team has been updated about the experience at their store location with their staff.
Review
#819833 Review #819833 is a subjective opinion of poster.
Cons
  • Too much pressure
Reason of review
Poor customer service
Tags
  • Insulting Salesperson

I was pulled in by a salesman who at first seemed sweet and charming. He offered to put an eye serum on me, which seemed harmless enough.

I only had 10 minutes to spare because I needed to pick up my daughter from school and let him know that right away. He said no problem. 10 minutes later, he was still talking - had barely paused to take a breath that entire time. I liked the eye serum at first glance until he told me the exorbitant price of $700.

I told him in no uncertain terms that I didn't have that kind of money, so he offered to drop the price to $400. I told him I still did not have that kind of money. At that point, the 10 minutes were up, so I told him I had to go. He lost the charm and became quite pushy.

He said "I don't understand. You like the product, you like me, what's the problem?" I reminded him that for one, I had to go right then and there. And that I don't have that kind of money. He stared at me and said "I think you do if you really want to look younger and feel happy with the way you look." But he gave me a voucher if I would come back and go in the store later and said that I could get 3 products for $400.

I told him firmly that no matter what, I don't have that kind of money. He sharply and rudely told me that I was foolish and had wasted his time doing something nice for me. As I walked away, he mumbled something under his breath. What kind of a salesperson thinks that this approach is a good one?

What kind of a company would stand behind that and teach their salespeople to treat potential customers like that?

It obviously works on some people because the store stays open, but trying to shame a person into buying a product is despicable.

Forever Flawless's reply to:

Forever Flawless - Peeling Gel Review from Phoenix, Arizona

Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#818791 Review #818791 is a subjective opinion of poster.
Reason of review
Pricing issue

I purchased the infused facial peel this guy who was very pushy and I guess I was too he said it cost 180 I replied if it's 50 or more I have to talk with my husband. So I started to walk away he ran back and said I can give it to you for 50 i said I still gotta talk to my husband .

So I got him to sell it to me for 40.00.

They are over priced and they don't need to be.

Forever Flawless's reply to:

Forever Flawless - Diamond Infused Facial Peel Review from Miami, Florida

We appreciate you giving the brand a try. Sorry to hear it was not a good fit for you. Independent Store location. Ownership team has been updated about the experience at their store location with their staff. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

Review
#815491 Review #815491 is a subjective opinion of poster.
Reason of review
Bad quality

Hi my experience with ff is not good at all i put the peel on one side of my face it started to itch and i run fast to wash it out when i look in the mirror my right side of my face was red and bump up i said what is this ;the price for the peel was 400us people it gas these Israel people in st maarten selling this product for 2000 3000 and so fort please be care full with your cc.this product is not for everyone

Great products! | Forever Flawless review

I came across this company in Vegas in January 2016. A saleswoman gave me a sample of moisturizer and asked what my current skin care products were. I was using nothing at the time and she informed about how my skin needed to be exfoliated once a week to keep it looking soft. She brought me in for a demo of the exfoliating peeling gel and I was not planning to walk out with it. To my surprise I loved the way it made my skin feel and I purchased it. I also use the toner and it is so light weight and leaves my skin feeling soft. I plan to continue my use of these products because I feel like they make my skin look radiant and soft. Thank you for your products! Whitney Mansfield
View full review
Testimonial

Forever Flawless is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1018638 Review #1018638 is a subjective opinion of poster.
Reason of review
Good quality
Forever Flawless's reply to:

Forever Flawless Sample Review from Singapore, Singapore

Matter resolved by the Independent resellers at that private location. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

Review
#802531 Review #802531 is a subjective opinion of poster.
Reason of review
Bad quality

I had the experience with this brand at a mall in Singapore. I was walking by the store and a salewoman gave me the little samples then she said she saw some problems on my facial skin, she had something which could solve it all then she pulled me in.

What happened after that was like everyone else here. Pushily suggesting and adding more products and giving promotion blah blah blah. I couldnt help but spending most of the money I had ( I was leaving SG the day after that) to get out. I was in quite a hurry.

And partly because the facial peel seemed effective. My skin did get brighter and smoother and cooler after I tried the product. I paid 100SGD for it then I left. After a few mins my face started to get itchy, I came back to return the product.

The salewoman was really nice tho. She accepted it, she gave me back my money and even helped me clean my face. Eventually she said sorry to me.

After seaching online for the product I found this website.

Now I dont know wheter my face got itchy is lucky or unlucky haha.

But I'm sure that I was lucky to meet a kind saleswoman.

Forever Flawless's reply to:

Forever Flawless - Lotion Review from Rockland, Massachusetts

Matter resolved by the independent sale representative during client followup call. Please Note: The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

Review
#799129 Review #799129 is a subjective opinion of poster.
Reason of review
Problems with payment

I'm concerned now, I just today have a story almost like yours, blue diamond product with the fa e peel, had a woman drag me in even though I said no. Husband waited outside because we were at a mall.

And like you I agreed to get the eye surum $185.00 just to get out of there, grabbed my cc and rang it up front without me there, not to sound rude but these people are not American and at this point I didn't trust them, to pushy, she came back and started with "you should really ha e the facial cream also" and I flat out said " and that's why my credit card is still upfront and not I'm my hands" she made a face like yes. Again got suckered in but got half off and she threw something I'm for free but it doesn't make me feel safe, I feel like I'll find fraudulent charges on my card later on and she kept going over and whispering to one of the gentleman workers, I again bluntly said "what are your two talking about" they "claimed" he was telling her she should hurry my husband looked upset I was taking so long but he wasn't even outside he was in another store....not annoyed. She again was trying to sell sell sell. I said OK no.

I need to Leave. I signed up for a "free" facial that I don't plan on going to but again afraid they may charge me for it if I don't call or show. A few min ago I did the facial peel and used the facial lotion and under eye serum but I have to say under my eye feels stiff and my eyes are burnt and they weren't when she did it.

Slightly worried now. If you find anything out I'd love your input!!