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Forever Flawless's reply to:

Forever Flawless - Diamond Infused Facial Peel Review from Miami, Florida

We appreciate you giving the brand a try. Sorry to hear it was not a good fit for you. Independent Store location. Ownership team has been updated about the experience at their store location with their staff. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

Review
#815491 Review #815491 is a subjective opinion of poster.
Reason of review
Bad quality

Hi my experience with ff is not good at all i put the peel on one side of my face it started to itch and i run fast to wash it out when i look in the mirror my right side of my face was red and bump up i said what is this ;the price for the peel was 400us people it gas these Israel people in st maarten selling this product for 2000 3000 and so fort please be care full with your cc.this product is not for everyone

Testimonial

Forever Flawless is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

I came across this company in Vegas in January 2016. A saleswoman gave me a sample of moisturizer and asked what my current skin care products were. I was using nothing at the time and she informed about how my skin needed to be exfoliated once a week to keep it...
View full review
Review
#1018638 Review #1018638 is a subjective opinion of poster.
Reason of review
Good quality
Forever Flawless's reply to:

Forever Flawless Sample Review from Singapore, Singapore

Matter resolved by the Independent resellers at that private location. The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

Review
#802531 Review #802531 is a subjective opinion of poster.
Reason of review
Bad quality

I had the experience with this brand at a mall in Singapore. I was walking by the store and a salewoman gave me the little samples then she said she saw some problems on my facial skin, she had something which could solve it all then she pulled me in.

What happened after that was like everyone else here. Pushily suggesting and adding more products and giving promotion blah blah blah. I couldnt help but spending most of the money I had ( I was leaving SG the day after that) to get out. I was in quite a hurry.

And partly because the facial peel seemed effective. My skin did get brighter and smoother and cooler after I tried the product. I paid 100SGD for it then I left. After a few mins my face started to get itchy, I came back to return the product.

The salewoman was really nice tho. She accepted it, she gave me back my money and even helped me clean my face. Eventually she said sorry to me.

After seaching online for the product I found this website.

Now I dont know wheter my face got itchy is lucky or unlucky haha.

But I'm sure that I was lucky to meet a kind saleswoman.

Forever Flawless's reply to:

Forever Flawless - Lotion Review from Rockland, Massachusetts

Matter resolved by the independent sale representative during client followup call. Please Note: The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

Review
#799129 Review #799129 is a subjective opinion of poster.
Reason of review
Problems with payment

I'm concerned now, I just today have a story almost like yours, blue diamond product with the fa e peel, had a woman drag me in even though I said no. Husband waited outside because we were at a mall.

And like you I agreed to get the eye surum $185.00 just to get out of there, grabbed my cc and rang it up front without me there, not to sound rude but these people are not American and at this point I didn't trust them, to pushy, she came back and started with "you should really ha e the facial cream also" and I flat out said " and that's why my credit card is still upfront and not I'm my hands" she made a face like yes. Again got suckered in but got half off and she threw something I'm for free but it doesn't make me feel safe, I feel like I'll find fraudulent charges on my card later on and she kept going over and whispering to one of the gentleman workers, I again bluntly said "what are your two talking about" they "claimed" he was telling her she should hurry my husband looked upset I was taking so long but he wasn't even outside he was in another store....not annoyed. She again was trying to sell sell sell. I said OK no.

I need to Leave. I signed up for a "free" facial that I don't plan on going to but again afraid they may charge me for it if I don't call or show. A few min ago I did the facial peel and used the facial lotion and under eye serum but I have to say under my eye feels stiff and my eyes are burnt and they weren't when she did it.

Slightly worried now. If you find anything out I'd love your input!!

Forever Flawless's reply to:

Forever Flawless in Peabody, Massachusetts - I am reaching out to others who have been conned by this company.

Matter forwarded to independent locations customer care manager. Resolved - The retail stores that carry our products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.
Review
#797552 Review #797552 is a subjective opinion of poster.
Cons
  • Ff is a scam
  • Product warranty
  • Pressure to buy
Reason of review
Bad quality
Loss
$1991
Preferred solution
Full refund

Update by user Feb 25, 2016

Thru the Forever Flawless given by this site, I was given the parent company of the store that I bought the products from. After a lengthy conversation with Johnny Vico, I am emailing a complaint to them in hopes of a resolution. I update as this progresses.

Original review posted by user Feb 25, 2016

I believe Forever Flawless is a ***. I was convinced to buy the eye serum and got a free facial within one week. The facial lasted an hour and a half, with a mask that was put on my face, one side at a time. Lots of talking....trying to sell me products, adding other products and facials for free. I have never fallen for a scam like this! Finally, I agreed to spent $1000. just to get out of there, and gave my card. How crazy is that? "Elad" took my card to the front of the store to ring in my sale. He returned without the card, telling me, "I really want you to get both sets." ($2000.) He insisted, really pushing the product, adding more free stuff, a year's worth of skincare. I was worrying about my credit card, nowhere in sight. Finally, I gave in, I just wanted to get out of there. I had to ask for my credit card back.

I didn't see "no refund" on the sales slip that I signed, but when he took that away(quickly), it was on my receipt, but somehow, it didn't register. I'll tell you, this guy was so good, he sold me a product (for $1000.) that is called 24 carat gold, because it has gold in it. I am allergic to gold, can't have it touch my skin. I bought it. That's a ***.

Within two days, I had a bad reaction to the products, burnt skin and raw, puffy, red around the eyes. I tried to return all the product, as I no longer trusted any of their products, and was insulted. Even when the mediator from my credit card company called, trying to resolve it,"David" the mgr. on duty, would not give the name of his boss or the owner of the store.

The stores are independent of the parent company. There is no way to get touch with anyone higher up that the people in the store.

I have not been able to sleep or concentrate on anything else since this happened. This has shattered my sense of self. I have never done anything like this.

That, I suppose, is the definition of a ***, that they convince you to do something that's completely against your better judgement.

Any suggestions as to how to deal with this?

Forever Flawless's reply to:

Forever Flawless - Lotion Review from August, California

We appreciate you giving the brand a try. Sorry to hear it was not a good fit for you. Should you have any additional questions or concerns please feel free to contact our customer care professionals at (470) 545-3577
Review
#794238 Review #794238 is a subjective opinion of poster.
Reason of review
Bad quality

I don't understand why you are trying to sell your product at a nice hotel such as Aria in Las Vegas. Your all purpose lotion that I received a sample of contains MINERAL OIL as it 2nd ingredient.

How cheap and rude is that. MINERAL OIL IS HORRIBLE FOR YOUR FACE AND ITS EXTREMELY CHEAP . YOU DON'T PUT THAT INGREDIENT in good skincare. Not to mention you have PROPYLENE GLYCOL AS THE 7TH INGREDIENT.

PURE TOXIC. ALSO YOU DON'T MAKE GOOD SKINCARE IN CHINA.

HOW DEGRADING. ....

Forever Flawless's reply to:

Forever Flawless - Customer Care Review from New Castle, Indiana

Matter forwarded to independent locations customer care manager. Resolved - The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

Review
#790606 Review #790606 is a subjective opinion of poster.
Reason of review
Bad quality

THESE PRODUCTS ARE COMPLETELY A SHAM. I've used for 3 months, no difference in skin, wrinkles or pore size.

No response from customer service, I made that call 1 month ago. Rediculous price. SAVE YOUR MONEY.

PISSED IN INDIANA.

Forever Flawless's reply to:

Forever Flawless skin care is a SCAM

Matter forwarded to independent locations customer care manager. Resolved -The retail stores that carry pur products are all privately owned and independently operated so the first course of action is always to contact the ownership team of the location when issues or concerns may arise. Our intention is to ensure that all customers who purchase the Forever Flawless brand of products have a wonderful experience regardless of where the purchase occurs. Customer satisfaction is our number one priority so should you have any questions at all our customer service team may be reached at (470) 545-3577, Monday - Friday 9:30 am - 5:30 PM EST.

Review
#790186 Review #790186 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

My friend and I bought the Forever Flawless products on 9/6/15, after hearing that we were getting a big discount and would get a VIP card for $1894.72, which allows us to get free refills for a year. The card has it engraved ‘Free Refills for 1 year’.

For purchasing the product we would also get 3 free facials and one neck treatment for free. During the time I used their products; neither the products nor the facials did any good. When I went for a refill of the night cream, Marta gave me a substitute product of the night cream. This is a scam.

On 10/10/15, when I went for the 2nd facial Marta sold me the Neck product for $427.24, BOGO . I took it back on 10/12/15, Marta and her boss refused to refund my money. The last time, I went back for the neck treatment, Marta tried to sell me more products like the laser flash light for a discounted price of $1700 because I had the VIP card. I refused to buy the laser flash light.

Martha got furious and said, “I will not give you any more free refills and you should not come to this store anymore”. They do not stick to their word. This is fraud. I texted Marta, that I will return all the unopened products.

She replied, “Come tomorrow at 5:30 pm.” When I took all the products and went to the store, she would not come out to see me. Her manager did. I explained the problem to him.

He was very disrespectful and started yelling at me, “you used half of the products and do not have any shame to come back to the store for a refill and refund”. I walked out of the store advising them that I will complain to the BBB.

Forever Flawless's reply to:

Forever Flawless in Lancaster, Texas - Sorry to hear about bad experiences. KC store have my vote!

Thank you for choosing the Forever Flawless brand! We appreciate your patronage & are happy to hear you enjoy your products and the independent reseller is giving excellent levels of customer care!! Should you have any questions at all please know that our customer care team is here at assist andmay be reached at (470) 545-3577
Review
#789748 Review #789748 is a subjective opinion of poster.
Reason of review
Good quality

first time I got my products was in Oak Park Mall, Kansas City

The sales rep were very professional, not pushy, more like offering what he believes will be the best for me.

ended up buying two products he suggested: the diamond microdermabrasion and the lifting serum for the eyes.

I've been using the products for almost a year and I'm very pleased with the results!

I also came back several times for facials, and got the black diamond collection, and the pink collagen treatment which I love. (using frugally to make sure I have it for longer term :)

It's difficult to try and use the products after reading all the horrible reviews, but it's always good to try it yourself on your skin.

I recommend, like other reviews here, to try one or two products first at a local location ( The stores in Vegas and in Miami were indeed pushy and tried to sell me at higher prices!)

if you like it, go back for more.

Local stores has better customer service and work more about preserving the customers to keep coming back. I've been treated really good at Oak park, as week as the prices in this specific store are more affordable, not like other reviews I've seen here.

hope I could help some of you that are indecisive :)

Forever Flawless's reply to:

Forever Flawless Natick mall

Thank you for choosing the Forever Flawless brand! We appreciate your patronage & are happy to hear you enjoy your products and the independent reseller is giving excellent levels of customer care!! Should you have any questions at all please know that our team of customer care professionals are here to assist and may be reached at (470) 545-3577
Review
#787700 Review #787700 is a subjective opinion of poster.
Reason of review
Good customer service

I got my products in the Natick mall location,

The sales rep was very knowledgeable and not VERY pushy,

I've been using the products (the blue for the eyes is my favorite) for almost a year and I'm very happy with the results!

It's difficult to try and use the products after reading all the horrible reviews, but it's always good to try it yourself on your skin.

I will recommend to try one or two products first at your LOCAL location (not during vacation! The guys in Vegas was very very pushy and tried to sell me more stuff for higher price!) and if you like it go back for more.

Local locations has better customer service.